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“Crown Plaza City Centre Could Do No Wrong” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands   |  
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Ranked #25 of 344 Hotels in Amsterdam
Victoria, Canada
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
“Crown Plaza City Centre Could Do No Wrong”
5 of 5 stars Reviewed August 16, 2014

The Crown Plaza City Centre in Amsterdam go out of their way to provide an exceptional lodging experience. A very friendly welcome, accompanied by numerous amenities for loyalty (IHG Ambassador) members.
The concierge services are excellent. The restaurant is very good.
The rooms are modern and well appointed.
For what you get, the hotel is very reasonable; centrally located, around the corner from the main train station.
Great place to stay. Looking forward to returning.

Room Tip: Club level is great.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 18, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you choose the Crowne Plaza Amsterdam City Centre to spend your city trip in. Furthermore it is great to read that you mention that the Crowne Plaza Amsterdam City Centre provided exceptional lodging experience and that you appreciated the benefits that come with your IHG Rewards Club membership.

It is also wonderful to read that all the staff you encountered was friendly, efficient and pleasant to deal with. It is correct that there are many restaurants and bar located in the direct area of the hotel as well as a few of Amsterdam’s highlights as Dam Square, the Jordaan and the Anne Frank house.

Thank you for recommending our hotel and we hope to welcome you back on your next visit to Amsterdam!

Kind regards,

Maurice Janssen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,760 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
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Chorleywood
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 15, 2014

Almost uniquely I have no negative comments at all! The hotel is easy to get to from Amersterdam Centraal station and when we arrived there was a friendly welcome and a very efficient front desk experience! The room was an upgrade - excellent WiFi, good lighting to do some work, good supply of power points in sensible desk location. Separate shower and bath worked well - good amenities. Dinner in the New Dorius restaurant was excellent - good quality, great service and good value - and can recommend the Chenin Blanc! After a good nights sleep we had the buffet breakfast - good quality and reasonable price. The hotel graciously extended check out time to fit with my meeting schedule, we then left the bags and explored...and collecting the bags on return was extremely efficient. Perhaps the best testimony though is the friendliness and effectiveness of all the staff we met.

Room Tip: Join IHGs loyalty club!
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 18, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is a great pleasure to read that you comment that the staff could not have been more helpful. Furthermore it is wonderful to read that you enjoyed diner in our New-Dorrius restaurant and bar. Our modern New Dorrius Restaurant & Bar offers a relaxing atmosphere. Enjoy delicious Dutch classics or international favourites. Meet each other for a cup of coffee during the day in our New Dorrius Bar, or for a cocktail in the evening.

I agree with you in saying that the location of the hotel is very convenient. As you mention it is within walking distance of the Central Railway station and close to many highlights Amsterdam has to offer.

Kind regards,

Jaap Roomeijer
F&B Manager
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London
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 15, 2014

This Hotel is so close to everything that it is a great place to stay. lovely bedrooms, super helpful staff. No outside area to sit for a drink or Coffee or to eat, but that said there are loads just nearby.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 18, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you think the Crowne Plaza Amsterdam City Centre is a great place to stay!

As you mention the hotel is located very convenient indeed. Crowne Plaza Amsterdam City Centre is located within walking distance from the Central Railway station and within walking distance of Amsterdam’s main highlights and many nice restaurants and bars

We hope to welcome you back on your next visit to Amsterdam.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san antonio
Top Contributor
95 reviews 95 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 14, 2014

Central location with easy access to/from airport or cruise terminal. IHG reward club members get free wifi so sign up before your stay if not a member. Certain rooms cannot receive hotel wifi and ours was one. Can go out in the hall to connect but lose connection when go back in the room. Front desk reception personnel very friendly and helpful. Would stay here again.

Stayed August 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 18, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

I agree with you in saying that the location of the hotel is very convenient. As you mention it is close to the central railway station as well as the tram stop and many of Amsterdam’s highlights!

It is indeed correct that IHG rewards club members, members of our loyalty programme, receive complimentary wireless internet. enrolment for this is free of charge and can be arranged directly at our property. However I am sorry to read that the internet was not optimal in your room, we would like to guarantee a stable connection in all rooms. During your next stay also please do not hesitate to inform our Manager on Duty as they are ready to assist you at all times.

It is wonderful to read that you will return to our property, we are already looking forward to welcoming you back!


Kind regards,


Aernout de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnsley, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 14, 2014

I decided to choose the Crowne Plaza Amsterdam central due to my membership status with IHG - I have never yet had a bad experience in an Intercontinental or Crowne Plaza hotel.

The hotel is located 2 minutes from the train station - perfect location for a drop off from the Hull - Amsterdam P&O minicruise - Simply cross the street, walk left and the hotel can be seen from the cross roads!

Check in was smooth, all my information was pre-prepared and requesting a late checkout was actioned immediately.

As I was staying with a friend we just booked a Superior Twin room.
Once again the beds are amazing! We only book Superior rooms or Club rooms where possible which I believe come with upgraded linens. Crowne Plaza always offer me the best night sleep above any other hotel!

Upon check-in we were provided with a map and detailed area information which for a first time visitor was very handy!

Cannot wait for our return!

Room Tip: Go for superior!
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 18, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is a great pleasure to read that you have chosen the Crowne Plaza Amsterdam City Centre due to your IHG Rewards Club status and never had a bad experience in IHG hotels.

Furthermore it is wonderful to read that you enjoyed your stay in our hotel. I agree with you that the location is very convenient. The central railway station is located within 5 minutes walking distance of the hotel and also other types of public transport also stop right in front of the hotel and will take you to all the highlights of Amsterdam. Our concierge will be happy to assist you by giving advice what the best places are to visit in Amsterdam and of course what the best restaurants are to visit while you are here.

The Crowne Plaza Amsterdam City Centre team is already looking forward to welcoming you back one day!

Kind regards,


Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 14, 2014

Very comfortable hotel well located in Amsterdam minutes from Centraal Station. Booked a Superior room with queen bed. Very big room by European standards with nice bathroom. Bathroom had shower over bath which can be difficult for older people to get in and out with slippery wet tub. Breakfast buffet was excellent with very pleasant and helpful staff. Reception staff very efficient and always gave a welcome to guests as they entered the lobby. Concierge also very helpful. This property is very clean and well maintained. There is easy access to public transport but walking in this city is great fun and there is much to see.

Room Tip: Choose a superior or better room
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 18, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you enjoyed your recent stay in one of our Superior Rooms. Furthermore it is great to read that you enjoyed having breakfast in our New Dorrius restaurant, our New Dorrius Restaurant and bar provides you indeed with a sumptuous breakfast that keeps you going all day.

It is also a pleasure to read that you appreciated the services delivered by our staff in various departments. Thank you for sharing this with us as it is always a pleasure to read when staff is delivering the services they do.

We hope to have the pleasure of welcoming you back one day at Crowne Plaza Amsterdam City Centre.

Kind regards,


Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 13, 2014 via mobile

Stayed here over a wet weekend in July before embarking on a river cruise. Arrived from the station on foot and were warmly welcomed. Room wasn't quite ready and we were given a free drink. Excellent PR. Room was all we could ask for, staff were friendly and helpful and breakfast memorable. A good choice of hotel strongly recommended.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 14, 2014
Dear valued guest,

Thank you for sharing your experience on TripAdvisor.

It is a great pleasure to read that you have chosen to stay at Crowne Plaza Amsterdam City Centre for a weekend trip in July. Furthermore it is great to read that you liked to room and appreciated the services delivered by our employees.

It is wonderful to read that you strongly recommend our property and we hope to have the pleasure of welcoming you back one day!

Kind regards,


Aernout de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#17 Luxury Hotel in Amsterdam
#18 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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