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“Nice place to stay in amesterdam” 4 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #23 of 345 Hotels in Amsterdam
jaip
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Nice place to stay in amesterdam”
4 of 5 stars Reviewed May 13, 2014

We stayed for two days the staff very helpful always finding a way to make u comfortable find solution to your problem. Very centrally located every thing in walking distance. They have a nice restaurant also .

  • Stayed May 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, May 15, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you have chosen the Crowne Plaza Amsterdam City Centre for your recent stay.

Furthermore it is wonderful to read that you enjoyed the services of our staff and that they went out of their way to find a satisfactory solution. Thank you for sharing this as it is always a pleasure to read when staff is delivering the services they do.

The location of our hotel is indeed perfect when exploring the city. The Central Railway station as well as many other types of public transport are within reach which can take you to all the highlights which Amsterdam has to offer. Also many highlights are located already within walking distance as the Anne Frank house, Dam Palace, the Jordaan area and the Red Light district.

Once again thank you for sharing your experience and we hope to have the pleasure of welcoming you back one day!

Kind regards,


Aernout de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,720 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (275)
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English first
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 11, 2014

I have stayed here a few times. This past time I must say the staff were especially accomodating and freindly. They went out of their way to ensure I was comfortable in the hotel and bent over backwards for every request. The rooms are clean and quiet. It is a short walk from central station and very convienent to move around the city or country. I can't wait to come back. Thank you for a wonderful experience.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, May 15, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you are a loyal guest of Crowne Plaza Amsterdam City Centre.
Furthermore it is a great pleasure to read that during your stay the staff were accommodating and friendly and went out of their way to satisfy your needs. Thank you for sharing this with us as it is always a pleasure to read when staff is delivering the services they do.

The Crowne Plaza Amsterdam City Centre team is already looking forward to welcoming you back during one of your future visits to the city!

Kind regards,


Aernout de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Top Contributor
180 reviews 180 reviews
42 hotel reviews
Reviews in 83 cities Reviews in 83 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 11, 2014

Amsterdam is a very walkable city, at least tourist area. Therefore, key to be near the center and Crowne Plaza definitely is. Easy five minute walk to Central Station, which gets you to Schipol Airport and basically anywhere else in Europe. Room was large enough and very comfortable. Very quiet, even though Amsterdam was jumping on a Friday night when I arrived. Front desk personnel actually appeared to appreciate your visit and made you feel welcome. Highly recommend for the location, value, and overall room size. Park your gear and get out and walk. Also close to Amsterdam trams for more distant sights.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, May 15, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you enjoyed your stay in our hotel. I agree with you that the location is very convenient. The central railway station is located within 5 minutes walking distance from the hotel. The public transport also stops right in front of the hotel and will take you to all the highlights which Amsterdam has to offer. Our concierge will be happy to assist you by giving advice what the best places are to visit in Amsterdam and of course what the best restaurants are to visit while you are here.

We hope to have the pleasure of welcoming you back one day!

Kind regards,


Aernout de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 7, 2014

Location is everything here. You can get food nearby and walk to most of Amsterdams canals, shopping and attractions from there. Concierge and staff were very helpful and friendly. Rooms were very business like and clean. Nothing to complain about.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, May 15, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you comment the staff as being helpful and friendly. I agree with you in saying that the location of the hotel is very convenient as it is located close the several public transport stops and within walking distance of many highlights which Amsterdam has to offer!

Once again, thank you for sharing your experience and we are looking forward to welcome you back during your next visit to Amsterdam!

Kind regards,


Aernout de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

Hotel was really central 5minutes from central station quick checkin even though we were early(12 oclock)rooms immaculate and modern, nespresso coffee machine designer toiletries paid an extra 50pound for the club room foraccess to the lounge to have as many drinks and snacks we wanted,really quiet at night would definately stay again

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Executive Housekeeper at Crowne Plaza Amsterdam City Centre, responded to this review, May 15, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you enjoyed your stay in one of our Club Rooms. These rooms have extra facilities as a Nespresso machine and Rituals amenities. When you book a Club Room you will also receive access to the Club Lounge. This is the perfect place to relax and unwind after a busy day in town. Club guests enjoy browsing complimentary newspapers over breakfast, and return to use complimentary high speed internet and snacks and drinks until 11 pm.

It is a great pleasure to read that you will definitely return to the Crowne Plaza Amsterdam City Centre. We are already looking forward to welcoming you back!

Kind regards,


Marian Jones
Executive Housekeeper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 7, 2014

If you want to stay in a traditional Amsterdam building facing the canals, this hotel would not be it. But it is a great hotel at great location with great service.

We stayed there for four nights. The hotel's location is perfect. It is situated on a quite street (compared to Dam street) and is very close to the central station and tourist center where you can take canal cruise and book/board an excursion trip. You can also walk to Dam Square and other tourist sites.

The hotel exterior is simple but the interior is nicely decorated. It has a nice lobby and large relaxing area with modern fireplace. The room is modern and very clean. I had a single room and the size was just perfect. The bed was very comfortable and towels very new and fluffy.

Buffet breakfast was great with variety of options (compared to most other European hotels). In addition to boiled egg, cold cuts and bread, there were scrambled egg and bacon. You can also ask for fried egg and pancake.

Service was great. The hotel let us check in at 10AM without additional cost. All staff were wonderful. The concierge suggested and booked an excursion and recommended wonderful restaurants to us.

Again, it was perfect. I highly recommend this hotel and would stay there again if I have a chance to return to Amsterdam again.

Room Tip: My room faced the street and I could hear the sound of the tram at night and in the morning. It didn...
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, May 15, 2014
Dear valued guest,

Thank you for taking the time for writing and sharing your experience with the travel community.

It is wonderful to read that you have chosen the Crowne Plaza Amsterdam City Centre for your 4 -night city trip.

The hotel is built around 2 of the old traditional Amsterdam Canal Houses. Although nowadays no longer a Canal, the Nieuwezijds Voorburgwal is centrally located in the vicinity of most of the main sites Amsterdam has to offer. The traditional rooms with wooden beams are located in the Canal houses. A complete renovation took place in 2009.

Furthermore I agree with you in saying that the location of the hotel is very convenient, as you mention it is close to the Central Railway station and close to many of Amsterdam’s highlights.

Thank you for recommending our property and we are looking forward to welcome you back during one of your future visits to Amsterdam!

Kind regards,


Aernout de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 6, 2014

After our fantastic visit in 2012 my partner and I did not hesitate to revisit the Crown Plaza. A week before we travelled I emailed the Crowne Plaza to let them know we would be staying there again and that it would be my partner's birthday (again).

Upon our arrival and as a wonderful surprise our room was upgraded and we were given a complimentary bottle of sparkling wine and traditional Dutch cakes.

Our experience was nothing sensational and it made for another wonderful trip.

We've now moved back to Australia (at the time we were living in London) and would not second guess staying here again if we were to return to Amsterdam again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, May 15, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is a great pleasure that you decided to return to the Crowne Plaza Amsterdam City Centre after you visit in 2012. Furthermore it is wonderful to read that choose to celebrate your partner's birthday in Amsterdam and appreciated the nice gestures that were sent up by our Guest Relations department.

It is great to read that you will return to our property when visiting Amsterdam again in the future. The Crowne Plaza Amsterdam City Centre team is already looking forward to welcoming you back!

Kind regards,


Aernout de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
#17 Romantic Hotel in Amsterdam
#17 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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