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“Just book it” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands   |  
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Ranked #25 of 343 Hotels in Amsterdam
GreenLeadersSilver level
Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Just book it”
5 of 5 stars Reviewed February 17, 2014

I was looking for a hotel in Amsterdam to stay at whilst in Amsterdam for valentines weekend with my wife, I looked at Crowne Plaza v Swissotel v Plaza Victoria but couldnt make a decision.
After several questions back and forth to the hotel manager on facebook, I decided if he had been so patient, polite & Curtious on the phone and internet i would give the hotel a try, left my card details and made a reservation.

When i arrived in Amsterdam i didnt know how to find the hotel but it was almost directly across from central station and had everything for a weekend within walking distance.

The staff were great from the barmen - reception - concierge.

My wife complained that the room was a little small but she fell asleep everytime her head touched the pillows and she loved the comfortable bed.

Food & Drink prices in the hotel restaurant are as good, if not better then outside and happy hour is always worth a visit after dinner.

The duty manager is just out if University a few years but a asset to the Crowne Plaza brand & I will be using the hotels around the world in future on this first great experiance.

Well done to all your staff.

Room Tip: The rooms dont have a ocean view and space is at a premium in all Amsterdam hotels but you only use...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, February 20, 2014
Dear valued guest,

Thank you for taking the time to write and share your experience with the travel community.

It is wonderful to read that you choose the Crowne Plaza Amsterdam City Centre to spend your Valentine's weekend in.

As you describe it is correct that the hotel is located just across the street of the Central Railway station, this is solely a 5 minute walk. Also many other highlights which Amsterdam has to offer are located within walking distance.

Furthermore it is great to read that you comment the staff as being great and helpful. It is always a pleasure to read when staff is delivering the service they do.

We hope to have the pleasure of welcoming you back one day!

Kind regards,


Aernout de Jong
General Manager
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1,964 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
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English first
Elgin, United Kingdom
Top Contributor
105 reviews 105 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed February 17, 2014

Chose this hotel based on tripadvisor reviews and thoroughly recommend it. Staff are efficient and extremely helpful. Walking distance to most areas but also handy for tram to more outlying areas. Particularly enjoyed Jordaam and surrounding areas. Walking distance to Centraal station. We did not eat or drink in hotel. Haarlemstraat is worth a look.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, February 18, 2014
Dear valued guest,

Thank your for sharing your experience with the travel community.

It is a great pleasure to read that you choose the Crowne Plaza Amsterdam City Centre based on Tripadvisor and even more wonderful that you thoroughly recommend our hotel.

I agree with you that the location is very convenient. Indeed the central railway station is located within 5 minutes walking distance from the hotel. Also other types of public transport stop right in front of the hotel and will take you to all the highlights which Amsterdam has to offer. Our concierge will be happy to assist you by giving advice what the best places are to visit in Amsterdam and of course what the best restaurants are to visit while you are here.

We hope to have the pleasure of welcoming you back one day!

Kind regards,


Aernout de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 17, 2014

I was at that hotel for a conference 2 weeks ago and I stayed there for a week. The hotel is nice, w with smiling and helping staff and is located on a walking distance from the Central station and most of the sightseeing places in Amsterdam. Conference facilities are good, the restaurant also.
Maybe the price is a little bit higher that expected (especially during high season as the ISE show) but I think this is OK for the location. Rooms are big enough with everything you expect from such a hotel.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, February 18, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is a great pleasure to read that you stayed at the Crowne Plaza Amsterdam City Centre during your conference which also took place on our property.

I agree with you in saying that the location of the hotel is very convenient, as you mention the Central Railway station is located within walking distance of the hotel as well as many highlights which Amsterdam has to offer.

The Crowne Plaza Amsterdam City Centre team is hoping to have the pleasure of welcoming you back one day for business or leisure purposes!

Kind regards,


Jaap Roomeijer
F&B Manager
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Lancaster, England, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 12, 2014 via mobile

Great hotel, superb breakfast, wild choice of fruit, cereals, bread, juices and full English you can even have champagne for breakfast! The staff friendly and helpful and brilliant location. Clean and sooooo comfy bed and fluffy pillows! Would recommend gauchos steak bar just across the road for a good steak. Would come back and stay again

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, February 14, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to find that you truly enjoyed the breakfast buffet. Our New Dorrius Restaurant and bar provides you indeed with a sumptuous breakfast that keeps you going all day.

Furthermore it is great to read that you comment the staff as being friendly and helpful, it is always a pleasure to read when staff is delivering the service they do.

It is a great pleasure to read that you will return to the Crowne Plaza Amsterdam City Centre, we are already looking forward to welcoming you back!

Kind regards,


Jaap Roomeijer
F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boalsburg, Pennsylvania
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 10, 2014

This is a very nice hotel and I can't say enough about the great service. The room was also very comfortable and quiet. The on-site restaurant also had fantastic service. Very easy to get to Central Station, museums, red light district.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, February 14, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you enjoyed your stay at the Crowne Plaza Amsterdam City Centre and especially because of the services delivered.

Furthermore it is great to read that you enjoyed a meal in our New Dorrius restaurant. Our modern New Dorrius Restaurant & Bar offers a relaxing atmosphere. Enjoy delicious Dutch classics or international favourites. Meet each other for a cup of coffee during the day in our New Dorrius Bar, or for a cocktail in the evening. Enjoy a light lunch or a relaxed evening dinner with a good glas of wine.

We hope to have the pleasure of welcoming you back one day at the Crowne Plaza Amsterdam City Centre or in our restaurant New Dorrius.

Kind regards,


Jaap Roomeijer
F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2014

We booked this hotel as it looked a safe bet. We knew it would be modern and clean and were unsure about other hotels. Although, now I have seen the other hotels, they all seem nice.
We booked a club room so had access to the club lounge. Was well worth the money as we drank, ate and chilled out a lot in there.
The hotel is very central but just enough round the corner for it to be quiet.
Would highly recommend.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, February 14, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you enjoyed your stay at the Crowne Plaza Amsterdam City Centre in one of our Club Rooms. Club rooms come with benefits benefits as for instance a Nespresso machine in your room and access to our Club Lounge. This is the perfect place to relax and unwind after a busy day in town. Club guests enjoy browsing complimentary newspapers over breakfast, and return to use complimentary high speed internet and snacks and drinks until 11 pm.

Thank you for recommending our hotel and we hope to welcome you back during one of your future visits to the city!

Kind regards,


Maurice Janssen
Rooms Division Manager
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Newcastle upon Tyne, United Kingdom
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2014

I was booked into this hotel for three nights from 3rd Feb to 6th. I was attending the ISE Exhibition at the RAI and many other colleagues were in this hotel too, hence my decision to stay here. The hotel was an easy 5 min walk from the central train station and check-in was smooth and easy with very friendly staff. My room was on first floor and had all the usual facilities including tea/coffee making items were there. The room was comfortable enough but only of similar quality to many Premier Inn Hotels in the UK. I didn't make use of the breakfast/dining rooms as I was able to eat elsewhere and the hotel prices were not cheap given the price of the rooms. €712 for three nights should have included breakfast and free wifi but it didn't. Why these big hotels charge extra for wifi is beyond me. Just an average hotel in my opinion and rather over priced.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, February 10, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you stayed at the Crowne Plaza Amsterdam City Centre during the ISE Exhibition at the RAI. I agree with you in saying that the location of the hotel is very convenient. The central railway station is located within 5 minutes walking distance of the hotel. The public transport also stops right in front of the hotel and will take you to all the highlights of Amsterdam.

I am sorry to read your comment regarding the rate. I would like to inform you that the internet for all our Rewards Club Members, which is our Loyalty Program, is free of charge. Enrolment for this program is free of charge and can be arranged directly in our hotel.

We hope to have the pleasure of welcoming you back one day at the Crowne Plaza Amsterdam City Centre.

Kind regards,


Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in Amsterdam
#13 Romantic Hotel in Amsterdam
#13 Business Hotel in Amsterdam
#15 Family Hotel in Amsterdam
#19 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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