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“Location and quality” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands (Centrum)   |  
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Ranked #22 of 357 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersSilver level
Amsterdam, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Location and quality”
5 of 5 stars Reviewed January 21, 2014 via mobile

Hotel located in the city,easy to go everywhere from Hotel.clean Rooms,good food,friendly staff and luxury.stayed there 3 nights and enjoyed.if you ever visit Amsterdam your choice sould be this Hotel.
Thank you guys

  • Stayed January 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank George6363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food and Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 24, 2014
Dear valued guest,

Thank you very much for the recent review on Tripadvisor following your stay in Amsterdam.

It is great to note that you enjoyed your stay from cleanliness to food.

The hotel is indeed centrally located in Amsterdam near most of the touristic sights Amsterdam has to offer.

We look forward to your return visit to the Crowne Plaza Amsterdam City Centre.

Kind regards,

Jaap Roomeijer
Food & Beverage Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,576 reviews from our community

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Benbecula Island, United Kingdom
Level Contributor
135 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed January 18, 2014 via mobile

My husband and I met our friends in Amsterdam and we decided to book here as it is so central. We were not disappointed. It is very close to the station and near to all the things we wanted to do. The rooms were clean and had all the amenities one needs. However the staff made it for us, they were all very friendly, helpful and courteous. I have used crowne plaza a lot lately. My last stay was at Heathrow airport and before that Hiroshima. This one is far superior to the others with their staff. Although I did like the others. Thank you to the staff of Crowne Plaza Amsterdam city for making our weekend with our friends a fabulous experience.

Stayed January 2014, traveled with friends
Helpful?
Thank CHrisCooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 24, 2014
Dear valued guest,

Thank you for your positive feedback in regards to your travels to Amsterdam.

It is really great to read you comment on the staff and that they made it for you. This is a true accomplishment and I make sure to pass on your thanks.

It is also wonderful to see you use the Crowne Plaza brand all over the world and are true ambassadors of the brand.

We look forward welcoming you back to Amsterdam and the Crowne Plaza Amsterdam City Centre.

Kind regards,

Aernout de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 17, 2014

First business trip in Amsterdam! Perfect location and very easy to access! Staff has a very good knowledge about everything! Food is very good and the room was big and comfortable! Small tips: parking is expensive so if you have the possibility come by train or plane and use taxi or public transportation. If you are sensitive to noise ask a room in the quiet zone of hotel! I will be back very soon in this property!

Stayed November 2013, traveled on business
Helpful?
1 Thank Ambre C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 24, 2014
Dear valued Guest,

Thank you very much for sharing your feedback in regards to your stay with us.

I am very pleased to read that you find us a suitable hotel for both business and leisure.

In general parking is quite expensive in Amsterdam. Our hotel offers valet parking at a reasonable and when being an IHG rewards member you will receive a 25% discount of our parking rate.

The hotel on the other side is very conveniently located in the city centre of Amsterdam in walking distance of Amsterdam Central station.

We look forward welcoming you back to the Crowne Plaza Amsterdam City Centre on your future visit.

Kind regards,

Maurice Janssen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 17, 2014

I was treated very courteously on a business trip that happened to have my birthday in the middle of it.

I was not expecting anything special beyond a nice greeting but they went out of their way to treat me well while I was away on business. I will return to this hotel even when I'm not advancing a year in age.

Very close to Amsterdam Centraal Station which is easy to get to from the airport.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank fooders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 22, 2014
Dear valued guest,

Thank you for sharing your recent trip to Amsterdam on Tripadvisor.

I am very pleased to read you enjoyed your stay with us and the celebration of your Birthday while in Amsterdam.

We look forward welcoming you back to the Crowne Plaza Amsterdam City Centre either on 1 of the celebrations or for any other occasion.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antalya, Turkey
1 review
5 of 5 stars Reviewed January 17, 2014

We were in Amsterdam because of Utrecht Tourism fair.We are very happy that we choosed this lovely hotel.Our room was very comfortable(439)and well decorated.Staff are very friendly and doing their job with Love.Thank you.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AydoganC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 22, 2014
Dear valued guest,

Thank you for staying at the Crowne Plaza Amsterdam City Centre while attending the Utrecht Toerism Fair.

I am delighted you choose to stay with us and are pleased to hear you enjoyed your stay us so much. It is well appreciated you point out that the room was comfortable and well decorated and that you enjoyed the services from our staff.

We look forward welcoming you back to Amsterdam in the near future.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paphos, Cyprus
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 16, 2014

You are treated well by all the staff from the front desk, management, restaurant staff, concierge etc.
The friendly atmosphere and caring staff always make me feel this is not just a hotel it is a home from home.
Rooms are well equiped and very clean and the food in the restaurant is excellent.
thanks to all the team who make me keep coming back to this hotel every chance i get.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 17, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you are a loyal guest of the Crowne Plaza Amsterdam City Centre.

Furthermore it is a great pleasure to read that you appreciate the service that our team provides and that we are able to create that home away from home feeling. Thank you for sharing this with us as it is always a pleasure to read when staff is delivering the service they do.

The Crowne Plaza Amsterdam City Centre team is already looking forward to welcoming you back!

Kind regards,


Aernout de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Culiacan, Mexico
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 16, 2014

I loved this hotel! The staff were fantastic, very welcoming. My room was upgraded no questions asked, so I had a large executive suite that was just brilliant. Very modern and Clean, I loved the card on the pillow that explained why there is no outlet next to the beds to charge phones or laptops. They want you to get the best rest possible. I appreciate that. The location is perfect. right in the center of everything. The train station is about a 5 minute walk from the entrance, and there are plenty of area attractions that are near by. If I come back to Amsterdam, I will make it a point to stay again here for sure. There is nothing I can say that is bad. Bravo! Keep up the fantastic job! I love IHG hotels, they never disappoint.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Intrepid_Traveller42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 17, 2014
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you appreciated the upgrade received at the Crowne Plaza Amsterdam City Centre.

I agree with you in saying that the location of the hotel is very convenient. The central railway station is located within 5 minutes walking distance of the hotel. The public transport also stops right in front of the hotel and will take you to all the highlights of Amsterdam.

Furthemore it is a great pleasure to read that you will stay at Crowne Plaza Amsterdam City Centre when returning to Amsterdam, we are already looking forward to welcoming you back!

Kind regards,


Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Amsterdam
#12 Green Hotel in Amsterdam
#16 Romantic Hotel in Amsterdam
#18 Business Hotel in Amsterdam
#18 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates):
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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