This was our 1st trip to Amsterdam and we booked this hotel after reading the reviews on here. We stayed in a junior suite which was immaculately clean and modern and this allowed us access into the exclusive club lounge which was great as this included complimentary drinks/snacks and internet at any time of the day. Our rate included a buffet breakfast which was really nice and had a good selection of hot food and pastries. Our only slight problem came when we went into the bar on our 1st night during "happy hour". At no time was it explained to us that the Bogof offer needed to include the same drink and as we ordered 1 wine and 1 gin and then a half hour later another 1 wine and 1 gin we were charged for the 4 drinks. However after attempting to complain to bar staff we were told that we should pay full price tonight and if we came back the next night the rules would be explained to us so we could get the offer the next night. Obviously we were not happy with this response so on speaking to another member of staff the bill was amended to show the discount no bother.
All in all this is a great hotel which I would highly recommend to anyone. Great location and staff and we hope to return in the near future
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- Also Known As:
- Crowne Plaza City Centre Hotel Amsterdam
- Crowne Plaza Amsterdam
- Crowne Plaza Hotel Amsterdam