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“Pleasant and very comfortable” 4 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #23 of 345 Hotels in Amsterdam
Manchester, United Kingdom
Top Contributor
76 reviews 76 reviews
34 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“Pleasant and very comfortable”
4 of 5 stars Reviewed September 24, 2013

The first positive feature of this hotel is its location - 10 minutes' walk from the central railroad station. Much of the downtown city area is walkable, and the tram stops immediately outside the hotel serve more distant parts of the city. The architecture is a very tasteful modernisation of traditional buildings and the decor is "modern and practical". The dining room "Dorrius" is a little small if the hotel is busy, but the food selections are attractive. There are also a large number of interesting cafes and bars in the immediate vicinity. This is a good choice for a business or leisure visit.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 25, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is a great pleasure to read that you liked the architecture of our buidling. The hotel is built around 2 of the old traditional Amsterdam Canal Houses. Allthough nowadays no longer a Canal, the Nieuwezijds Voorburgwal is centrally located in the vicinity of most of the main sites Amsterdam has to offer. The traditional rooms with wooden beams are located in the Canal houses.

As you mention is the location of the hotel very convenient. The hotel is located within walking distance of the Central Railway station and also many highlights as Dam Square, the Jordaan, the Red Light District and the Anne Frank house are located within walking distance.

We hope to welcoming you back in The Crowne Plaza Amsterdam City Centre one day.

Kind regards,


Maurice Janssen
Rooms Division Manager
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1,719 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2013

Location is easy (very short walk from Central Train Station) - even with bags this is an easy location. Immediately upon arrival we found the staff super friendly, very, very accommodating and helpful. Rooms are fresh, clean and easy. Ask for a room in the back side of the hotel to avoid the noise (which is generally an issues with all street front rooms in Amsterdam).

Bar / restaurant staff also friendly, helpful and easy to work with. Lunch at hotel before a departure proved to be nice with very fresh breads, soups, etc.

Room Tip: Choose room in the back of the hotel and higher is better (to avoid the Amsterdam noise).
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 25, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is a pleasure to read that you comment the staff you encountered as being super friendly, accommodating and helpful. It is always a great pleasure to read when staff is delivering the service they do.

It is wonderful to read that you enjoyed lunch in our New Dorrius bar and restaurant. Our modern New Dorrius Restaurant & Bar offers a relaxing atmosphere. Enjoy delicious Dutch classics or international favourites. Meet each other for a cup of coffee during the day in our New Dorrius Bar, or for a cocktail in the evening.

The Crowne Plaza Amsterdam City Centre team is hoping to welcoming you back during one of your future visits to the city of Amsterdam.

Kind regards,


Jaap Roomeijer
F&B Manager
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Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 21, 2013 via mobile

We stayed here while on vacation in Amsterdam. Excellent location you can walk almost anywhere or catch a street car at the stop just a short walk from the hotels front door to anywhere in the city, a short 10 minute street car ride to the museums. The furnishings at the hotel are modern and rooms were spacious and clean. The restaurant was very good we ate lunch there and also had a nice offering at breakfast. If you are looking for a central location in which to work or visit Amsterdam this is a great spot.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 25, 2013
Dear valued guest,

It is wonderful to read that you choose the Crowne Plaza Amsterdam City Centre to stay during your leisure trip!

I agree with you in saying that the location of the hotel is very convenient. As you mention the hotel is close to various types of public transport and also within walking distance of many of the highlights which Amsterdam has to offer.

As you mention Crowne Plaza Amsterdam City Centre is the perfect place to stay when exploring the city of Amsterdam! We hope to have the pleasure of welcoming you back in the future.

Kind regards,


Aernout de Jong
General Manager
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Redcar, United Kingdom
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 21, 2013

The hotel is based right near the central station (about 5 mins walk away) really good location, as you come out of the central station across the road and canal you will see the Victoria Hotel you need to take road to the right of that keep walking up and you will see a purple flag with crowne plaza on it.

The Reception staff were all very friendly and helpful, if you are an IHG member (which we signed up for when making the original booking) you get a free newspaper everyday, free Internet in your room, we were informed that you had to sign into this and select a payment option but this is refunded, which it was, you also get 15% discount from the bar and Dorrius restaurant which is great.

The room was a decent size, nice big comfortable bed, all bath accessories are replenished every day and you get a complementary bottle of sparkling water every day also (would have preferred still but hey ho).

The food in the Dorrius Restaurant was lovely and our waiter was absolutely brilliant (Wim Schiller) my husband tried a dessert called "Hang Op" which was a funny experience!!! not my type of thing as it had rusk, cream, cinnamon, brown sugar and natural yoghurt, but my husband enjoyed it.

Really enjoyed our stay here, we were also informed by the lovely lady at reception that they can book trips there, she gave us a map of Amsterdam which was really helpful. We booked a 48 hour canal cruise so you can hop on and off and visited the Van Gogh museum and also the Rijk Museum both good but the Rijk was better.

While you are there you should try their waffles also yummy!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 25, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you comment the staff as beig friendly and helpful and that you enjoyed the benefits of being an IHG Rewards Club Member. I agree with you in saying that the location of the hotel is very convenient. As you mention the hotel is located within walking distance of the Central Railway station and easy to find.

Furthermore it is also great to read that you enjoyed having dinner in our New Dorrius restaurant and bar. Our modern New Dorrius Restaurant & Bar offers a relaxing atmosphere. Enjoy delicious Dutch classics or international favourites. Meet each other for a cup of coffee during the day in our New Dorrius Bar, or for a cocktail in the evening.


Kind regards,

Jaap Roomeijer
F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed September 20, 2013

Only stayed here as my usual hotel, The Renaissance, was full and this is 50m away in the same great central Amsterdam location just 400m from the station.
Why a surprise? I've stayed at Crowne Plaza's before, but this one is excellent. I found no flaws in this upper-middle business hotel. This is as good as it gets in this category.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 25, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you comment the Crowne Plaza Amsterdam City Centre as being excellent! It is correct that the distance from the hotel to the Central Railway station is approximately 500 meter, which is very convenient as this has direct trains departing to Amsterdam Schiphol every 10 minutes.

The Crowne Plaza Amsterdam City Centre team is hoping to have the pleasure of welcoming you back during future visits to the city of Amsterdam!

Kind regards,


Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Bucks
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 19, 2013

I always choose to stay here if I can when visiting Amsterdam on business, as the location is excellent - easy walking distance to anywhere in central Amsterdam, and only a few minutes from Centraal Station. Rooms are a good size for a city centre hotel, beds are comfortable, good breakfast, and efficient service from staff - in short, everything you need for a business trip. Would happily stay here if I was visiting for leisure as well.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 25, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you always choose the Crowne Plaza Amsterdam City Centre when visiting Amsterdam for business purposes. I agree with you in saying that the location of the hotel is very convenient as it is within walking distane of the Central Railway station which has direct trains leaving to Amsterdam Schiphol.

It is also a pleasure to read that you like our room sizes, the comfortable beds and that you made use of our breakfast served in our New Dorrius restaurant and bar. This sumptuous breakfast will keep you going all day.

It is wonderful to read that you mention that you would also like to stay with us on leisure trips even though you are mainly travelling for business purposes! The Crowne Plaza Amsterdam City Centre team is looking forward to welcome you back for both!

Kind regards,


Jaap Roomeijer
F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
79 reviews 79 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 19, 2013

As mentioned in prior reviews, this hotel is in a prime location o virtually anywhere in the city. And with the tram line directly out the door, even some of the more distant spots are easily accessible.
While I'm not a light rail user, I tried the return to the airport via the train. Having the hotel just one block from the station made it incredibly easy.
One small ding. They missed my wake up call, and while they apologized and gave me a courtesy level discount, I almost missed my am flight out. Double check they have it down!!
I will return nonetheless. Great stay.

Room Tip: I didn't see many rooms with a view. Might be worth asking if they exist! :)
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 25, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is correct that the location of the hotel is very convenient. As you mention the hotel is located within walking distance of the Central Railway station which is direct trains leaving to Schiphol Airport every 10 minutes.

I am sorry to read about your experience concerning your wake-up call, however I am happy to know that we already resolved this issue by means of direct contact with you.

It is a great pleasure to read that you will return to the Crowne Plaza Amsterdam City Centre and we are looking forward to welcome you back!

Kind regards,


Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
#16 Romantic Hotel in Amsterdam
#17 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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