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“Excellent hotel, great staff.” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, Amsterdam 1012 RC, The Netherlands (Dam Square)   |  
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Ranked #19 of 340 hotels in Amsterdam
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Excellent hotel, great staff.”
5 of 5 stars Reviewed September 7, 2013 via mobile

Brilliant hotel, amazing staff, nothing is too much trouble. Try the food in the bar! Delicious!
Central to attractions and shopping. Concierge very helpful with maps and directions. Would definatley recommend this hotel and if we go back to Amsterdam we will certainly be staying there.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 9, 2013
Dear valued guest,

It is a great pleasure to read that you coment the hotel as being excellent and the staff as being amazing. It is a great pleasure to read that our staff was able to assist you with your inquiries and that because of this your trip was a successful one!

Furthermore it is wonderful to read that you enjoyed food and beverages in our New Dorrius restaurant and bar. It is a great pleasure to read that you comment this as being delicious!

Thank you for recommending the Crowne Plaza Amsterdam City Centre and we are looking forward to welcoming you back!

Kind regards,


Jaap Roomeijer
F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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Akron, OH
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 5, 2013

Hotel staff is the best, very knowledgeable and courteous! The hotel location is a plus, near the train station, flower markets, etc. Rooms are small (typical Europe), but very clean and comfortable. Check out the "Coffee Connection" next to the hotel. Captain Dave brews a great cup!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 9, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you enjoyed your stay at the Crowne Plaza Amsterdam City Centre because of the location and our knowledgeable and courteous staff. Thank you for sharing this with us as it is always a pleasure to read when staff is delivering the service they do.

I agree with you in saying that the location of the hotel is ideal when exploring the city. As you mention the hotel is located close to the central railway station and many of the highlights which Amsterdam has to offer!

The Crowne Plaza Amsterdam City Centre team is hoping to welcoming you back during one of your future visits to the city!

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bensalem, Pa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2013

The location of the Crowne Plaza was very convenient to all of the major attractions. The concierge can provide al necessary tickets to the major sites, including metro passes for transportation. The hotel staff were phenomenal and went out of their way to make visitors feel welcome.

Room Tip: when you book your room, request a king or queen. Many of the rooms come with single beds. Internet...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 9, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you classify to staff as being phenomenal and that they were able to satisfy all your needs during your stay at the Crowne Plaza Amsterdam City Centre.

I definitely agree in saying that the location of the hotel is very convenient, as you mention it is close to many of the highlights which Amsterdam has to offer and close to public transport stops as well as to the Central Railway station.

Once again, thank you for sharing your experience and we are looking forward to welcoming you back one day in Amsterdam!

Kind regards,

Aernout de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

This was our second stay in Amsterdam in 3 years. Our experience was so good in June 2011, we booked the hotel again, in July 2013. It is very conveniently located, the rooms are very quiet, despite being in a busy location, and the employees couldn't have been nicer. It is close to the Central train station, the dock for canal tours, Dam Square, the Lindberg Tour office, and trams to get you anywhere else you need to go. We thoroughly enjoyed a nightcap at the bar one evening, and the restaurant was attractive and cheerful.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 6, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that this was your second stay at the Crowne Plaza Amsterdam City Centre! I agree with you in saying that the location of the hotel is very convenient, as you mention the hotel is located close to public transport and many of the highlights which Amsterdam has to offer!

It is a pleasure to read that you enjoyed having drinks in our New-Dorrius bar and restaurant and that you enjoyed the atmosphere!

The Crowne Plaza Amsterdam City Centre team is looking forward to welcoming you back during your next visit to Amsterdam!

Kind regards,

Jaap Roomeijer
F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
turlock, ca
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

We visited Amsterdam staying at the Crowne Plaza before and after a Baltic cruise. Excellent hotel, great location. Close to the central train station, red light district, restaurants. Very nice accommodations, beautiful rooms, very clean. We would stay there again without hesitation.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 5, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that the Crowne Plaza Amsterdam City Centre was the start and ending point of your Baltic cruise. It is also a great pleasure to read that you comment the hotel as being excellent and that you liked the location. I agree with you in saying that the location of the hotel is very convenient, as you mention the hotel is located within walking distance of the Central Railway station and close to many of the highlights which Amsterdam has to offer!

It is a great pleasure to read that you will return to our hotel, the Crowne Plaza Amsterdam City Centre team is looking forward to welcoming you back!

Kind regards,


Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Top Contributor
238 reviews 238 reviews
104 hotel reviews
Reviews in 107 cities Reviews in 107 cities
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed September 2, 2013

We had an unplanned stop in Amsterdam, and were fortunate to be able to get a room at the last minute from the Information Center. Great location, but not on a canal. The room was very quiet and tastefully appointed. Nice selection at breakfast, very clean hotel, and professional staff.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 4, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that you were still able to reserve a room upon the day of your actual stay!
As you mention the hotel is not located on a canal however within 5 minutes walking distance you are at the canal where the boat cruises depart! Crowne Plaza Amsterdam City Centre is located within walking distance of the Central Railway station and within reach of many of the highlights which Amsterdam has to offer!

We hope to welcome you back during one of your future visits to the city!

Kind regards,


Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Smyrna Beach, Florida
1 review
5 of 5 stars Reviewed September 2, 2013

Hotel is just a 5-10 minute walk from the Central Train Station. We arrived hours before check-in time, but were able to complete check-in and they stored our luggage. Great location....very easy to explore city on foot. Room was very comfortable and clean. Didn't use restaurant facilities.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review, September 4, 2013
Dear valued guest,

Thank you for sharing your experience with the travel community.

It is wonderful to read that we were able to assist you with an early check in so you could already start exploring the city of Amsterdam!

I agree with you in saying that the location of the hotel is very convenient. As you mention the Central Railway station is within walking distance as well as many of the highlights which Amsterdam has to offer.

Once again, thank you for sharing your experience and we are hoping to welcoming you back one day at the Crowne Plaza Amsterdam City Centre!

Kind regards,


Aernout de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Amsterdam City Centre

Also Known As:
Crowne Plaza City Centre Hotel
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam
Address: Nieuwezijds Voorburgwal 5, Amsterdam 1012 RC, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Amsterdam
#12 Luxury Hotel in Amsterdam
#15 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Reservation Options:
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