I mistakenly booked the other Crowne Plaza in Amsterdam and after arriving from 40 hours of travelling was more than dismayed to discover my mistake. As our stay was dependent on location we asked to swap bookings despite having paid in advance for the other hotel. Eva (I think!?), on reception, bent over backwards to cover my error and so save me being hung by my partner! Eva was not only able to have reversed our payment to the other hotel (Thanks also to Crowne Plaza Amsterdam South for graciously refunding our payment) and find us a room, but also was kind enough to upgrade us to a larger suite. The room was spacious with a small but modern and spotless bathroom. The bed was HUGE! During our 4 day stay we found all the staff to be very friendly, always a wave and a smile as we passed through reception and the concierge happy to point a couple of tourists in the right direction. One of the common areas was well set up to watch TV communally which is a great opportunity to meet new people, particularly in our case with Wimbledon on and a few fellow Aussies to help cheer on our players. Overall a wonderful stay helped greatly by the staff on reception.
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- Also Known As:
- Crowne Plaza City Centre Hotel Amsterdam
- Crowne Plaza Amsterdam
- Crowne Plaza Hotel Amsterdam