We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Crowne Plaza Amsterdam City Centre to your Saves list
Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands (Dam Square)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #25 of 344 Hotels in Amsterdam
Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Excellent”
5 of 5 stars Reviewed April 28, 2013

A wonderful hotel which I cannot fault. Perfect location close to central station and within walking distance of almost anywhere - this is one of the attractions of Amsterdam. The rooms were exactly as you would expect clean, well equipped and modern. Concierge was very knowledgeable and helpful in arranging travel cards for our three day visit, these proved very good for travelling around Amsterdam on the tram with frequent stops and all finishing their routes at Central Station. Will definitely return in the future.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, April 29, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is a pleasure to read that you enjoyed your stay with us and compliment us as being a wonderful hotel. It is wonderful to read that the rooms were exactly as you expected them to be. All our rooms are equipped with a coffee/thee maker, a mini-bar, dressing gowns, bath amenities, flat screen interactive television, a safe, a comfortable bed and indeed sockets for almost all plugs standard based in the room.

As you mention the hotel is located very convenient indeed. Crowne Plaza Amsterdam City Centre is located within walking distance from the Central Railway station and within walking distance of Amsterdam’s main highlights and many nice restaurants and bars. I am happy to see that our concierge was able to assist you by arranging a 72 hour travel card. As you mention this is the best way if you want to explore the city by using public transport, this card also gives you discount on various attractions and museums.

It is wonderful to read that you will definitely return in the future. The Crowne Plaza Amsterdam City Centre team is looking forward to welcome you back on your next visit to Amsterdam!

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,731 reviews from our community

Traveler rating
    933
    640
    101
    36
    21
See reviews for
173
720
121
330
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
UK
Top Contributor
77 reviews 77 reviews
65 hotel reviews
Reviews in 56 cities Reviews in 56 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed April 25, 2013

............20 minutes from Schiphol airport by rail and you arrive at Amsterdam's central station. Walk out and straight across the square and within five minutes you are at the hotel's reception!

Hotel is perfect for a short break. It's modern. The rooms are all clean and as you would expect from the IHG. Restaurant is perhaps a little small but very popular too.

**A nice touch too that the hotel caters for groups (on stag & hen nights) as well as business and family bookings. However the hotel are very careful to ensure visitors requiring a somewhat quieter night are away from the more lively guests!

Museums, canal trips, shopping and the well known red light district all very close too!!!

Room Tip: **see above
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, April 29, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is wonderful to read that you enjoyed your stay with us and that you are a loyal guest of the IHG chain.

As you mention it is possible to make group reservations with us. We cater business as well as leisure groups in our restaurant or one of our auditoriums. We currently dispose over eight banqueting rooms and we are in the process of creating four additional banqueting rooms.

I agree with you that the location is very convenient. Indeed the central railway station is located within 5 minutes of the hotel. The public transport also stops right in front of the hotel and will take you to all the highlights of Amsterdam. Our concierge will be happy to assist you by giving advice what the best places are to visit in Amsterdam and of course to recommend which bars and restaurants to visit while you are here.

The Crowne Plaza Amsterdam City Centre team is hoping to welcome you back on your next visit to Amsterdam!

Kind regards,

Jaap Roomeijer
Food & Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 25, 2013

The crowne plaza is ideally situated in Amsterdam, close enough to everything without being right in the middle of it.
The rooms are spacious and very well equipped to a modern high standard.
I declined the breakfast at £20 and opted to walk 200yards to an Irish pub that served a great full "Irish" for about £6, there is a place right opposite the hotel selling breakfast too but it was always packed out.
All in all a good place to rest your head if you visit the Dam.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, April 29, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is wonderful to read that you liked our modern spacious rooms and appreciated the facilities in the room. All rooms are equipped with with a coffee/thee maker, a minibar, dressing gowns, bath amenities, flat screen interactive television, a comfortable bed and sockets for almost all international plugs standard based in the room.

I agree with you in mentioning that the location of the hotel is very convenient. The hotel is located close to the central railway station and also the tram stops right in front of out hotel.

I am sorry to read that you did not try the breakfast in our New-Dorrius restaurant and bar.
Our New Dorrius Restaurant and bar provides you with sumptuous breakfast that keeps you going all day. However as you mention there are many restaurants and bars located in the area of out hotel so if you prefer to enjoy your breakfast another place that is no problem of course!

The Crowne Plaza Amsterdam City Centre team is hoping to welcome you back on your next visit to Amsterdam!

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Finland
Top Contributor
51 reviews 51 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 24, 2013

Had short trip to Amsterdam, Friday Football, Saturday fun. Choosed this hotel because location and priority club member, it was best possible choice.

Location was great for us and should be everybody, near central station, bars, restaurants.. all nice distance by walk. Hotel are in great shape, nbice rooms, beds, excellent prompt service, more expensive than other options, but if you want quality and again, location this is nice choice.

For our trip welcome check-in went well, felt very welcome, used Hotel bar, nice choice of everything you need to drink and prompt service, very friendly.

About Amsterdam, nice terraces, restaurants close, beer excellent. Didnt used or tried coffee shop and red lights, but those are well available, but learned that bars closes 3.00 AM, those what we tried :)

But hotel was great, like it a lot and recommend.

Room Tip: probably all nice
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, April 25, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community and also thanks for being a loyal member of our IHG Priority Club. It is wonderful that you choose our hotel to spend your weekend in Amsterdam.

It is a pleasure to read that you enjoyed your stay in our hotel and that the service you experienced was to your liking. I agree with you in saying that the location of the hotel is very convenient, as you mentioned the hotel is located within walking distance of the central railway station and also highlights as Dam Square, the Anne Frank house and the Red Light District are located in the surroundings of the hotel.

Furthermore it is wonderful to read that you recommend our hotel. The Crowne Plaza Amsterdam City Centre team is hoping to welcome you back on your next visit to Amsterdam!

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bkk
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2013 via mobile

Good side:
1. Comfortable, clean, spacious room (it was junior suite in new wing) They give you pillow spray!
2. Quite helpful front desk and concierge
3. Near train station

Not so good side:

1. Slow breakfast service on both days oft stay. Cappuccino arrived at the end of the meal
2. No complimentary bottled water in room
3. Far from city's attractions, particularly the museums
4. Contruction going on on the road in front of hotel. The noise is not so bad, but a bit filthy and not pretty to the eyes.

Overall, good enough but a bit on pricey side.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, April 26, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is wonderful to read that you choose to spend your stay with us in one of our suits. As you mention all our rooms are equipped with a sleeping advantage kit. This package includes two mini solutions for a better night’s sleep. One is named ‘breathe in’; this eucalyptus spray clears the head and helps you breathe more easily with a blend of Frankincense. The other one is the deep calm pillow spray; this a fusion of calming oils to relax and calm including lavender, Vetivert and Camomile.

However I am sorry to read about the minus sides you experienced during your stay such as the breakfast service which you experience as a little slow. Also my sincere apologies for not receiving the complimentary bottle of water in your room, as this is one of our standards and we deliver this every day to all rooms I am very sorry to read that you did not receive this.

The location of the hotel is in the city centre, as you mentioned close to the train station and public transport. The public transport can take you to all the corners and highlights in the city and also to the museum district. Within walking distance of the hotel you will definitely find some of Amsterdam’s highlights, such as the Anne Frank house, Dam Square and the Red Light District.

I am happy to confirm that the municipality finished the construction works on the road in front of the hotel so luckily there will be no more nuisances from those activities.

It is good to read that your overall conclusion of the hotel is positive and we definitely hope to welcome you back on your next visit to Amsterdam!

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 23, 2013

This hotel really nailed it on all accounts and I would stay there again! Great location, the service was top notch, the rooms, bedding, etc were beautiful and I have nothing but great things to say about it :)

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Housekeeping Manager at Crowne Plaza Amsterdam City Centre, responded to this review, April 25, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is wonderful to read that you compliment our service as being top notch. It is also a pleasure that you liked our rooms and our comfortable bedding.

I agree with you in saying that the location of the hotel is very convenient. The hotel is located within walking distance of the central railway station and also within reach of various highlights which Amsterdam has to offer.

The Crowne Plaza Amsterdam City Centre team is hoping to welcome you back on your next visit to Amsterdam!

Kind regards,

Marian Jones
Housekeeping Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Top Contributor
77 reviews 77 reviews
44 hotel reviews
Reviews in 48 cities Reviews in 48 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 22, 2013

General recommendation: don't go by car to Amsterdam as parking is almost as expensive as staying overnight yourself! I paid for 3 nights EUR150!

Hotel is very centrally located. Welcomed by a friendly staff (throughout the hotel!), check-in went smoothly. Room was clean and comfy. Bed was very nice so I enjoyed that (and wished I could have stayed in longer!). Bathroom was nice too, had all I needed. The breakfast had sufficient to offer. Room service was a nice experience (with good quality).

The only element I did not like was the breakfast room; space was a bit odd in shape but can be regarded as normal seen the location/build in the center of a city.
This was my third stay in this hotel and I will come back when the opportunity arises!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, April 25, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is wonderful to read that this was your third time staying at the Crowne Plaza Amsterdam City Centre. It is also a pleasure to read that you enjoyed our comfortable beds and that you had all you needed available in your room.

I agree with you in saying that parking is very expensive in the city of Amsterdam. I would like to inform you that our hotel disposes over a private parking which costs EURO 40,- per 24 hours. When you are a member of our priority club you will receive a 25% discount on these parking costs, enrolment for our loyalty program is free of charge.

However I am sorry to read that you did not like our breakfast area which is served in our restaurant New-Dorrius. The reason for this is indeed as it is located in the city centre. I am happy to read that you did like to breakfast itself and that in your opinion there was a sufficient offer in choice.

It is a pleasure to read that you will be back when the opportunity arises.
The Crowne Plaza Amsterdam City Centre team is looking forward to welcome you back on your next visit to Amsterdam!

Kind regards,

Jaap Roomeijer
F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Amsterdam City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#16 Luxury Hotel in Amsterdam
#17 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, IHG, Hotels.com, Venere, Cheap Tickets, Priceline, Agoda, EasyToBook, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Amsterdam City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

Owners: What's your side of the story?

If you own or manage Crowne Plaza Amsterdam City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.