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“Located by train station” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands   |  
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Ranked #26 of 345 Hotels in Amsterdam
tennessee
Top Contributor
108 reviews 108 reviews
66 hotel reviews
Reviews in 59 cities Reviews in 59 cities
72 helpful votes 72 helpful votes
“Located by train station”
5 of 5 stars Reviewed January 10, 2013

Stayed here for 2 days on a stopover in Amsterdam on way home. Wanted to be near the train station as we were arriving by train and leaving by train. It is about 2 blocks from the train station but easy enough to reach. Hotel was clean- rooms did not show signs of wear. Breakfast is not included. Front desk very helpful. Good location by the train station and therefore by any transportation you would need or want. If you go to any of the museums but them at the hotel desk. Saved us from waiting in a long line to buy tickets once we got there. Had a nice lounge area with a fireplace which was nice for wintery, rainy days!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 18, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is wonderful to hear that you choose your hotel for your stopover on your way home.
Indeed as you mention the hotel is located near to the central railway station, this is located within 5 minutes walking distance.

It is exiting to read that our concierge was able to assist you with providing tickets to various museums. This will save you a lot of time as you do not have to wait in line at the museums.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,907 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
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Barcelona, Spain
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 10, 2013

Hotel well located and recently redesigned i think. Looks really nice and the room are large. The breakfast is not really worth it. The staff was a bit rude at the reception except the lady who did my check out who took the time to look for my Priority Club numbers whereas the other doing my checking couldn't care less and I got even turned off when asking for a big bed because my assistant made a mistake when booking.

Slept really well, nice comfy bed. Really nice atmosphere

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 9, 2013

Went for a long weekend break in Amsterdam and stayed at the Crowne Plaza. The stay was great - friendly, helpful staff, clean comfortable rooms and in a quiet yet convenient location. The room was a real haven of peace and comfort at the end of a long , tiring day's sight-seeing. Would happily recommend and would definitely stay again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 11, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is wonderful to read that you enjoyed your stay with us. It is also a pleasure to read that you classify our rooms as a real haven of peace. The rooms are quiet, celan and comfortable located on indeed a convenient location. The hotel is located in the city centre within walking distance of the public transport, the central railway station and many of Amsterdam’s main highlights.

It is exiting that recommend our hotel and that you would definitely stay with us again.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkwall, Orkney
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 7, 2013

This hotel is 4* and is centrally located,easily walked in less than 10mins from Central Stn, (if lots of luggage,need taxi? make sure to only take TCA taxis), Hotel gives you warm friendly welcome.
Best to go "Club class,as this gives you priority check-in, access to the club lounge (free bottled beer and wine plus snacks every day,2 computers with free internet/printer, 2 large tv sets.) Well worth the extra for this facility.
We arrived here 24th Dec 2012 and stayed until 4th Jan 2013,and never wanted to leave.
On checking in, we were given 1st floor room,which was excellent room,a bottle of bubbly/snacks and a card waiting for us on the table,but nothing but the building opposite as a view,but on checking in,requested top floor room with a balcony which was given to us the following day (all luggage was handled for us except for checking out,perfect)
As stated the hotel is excellent spot for Central Station,should you want to visit other places,friends/family etc.
You can easily walk to Dam Square in 10 mins,other direction to Nemo and the Maritime Museum (25mins approx)
All in all, this is a fantastic hotel, friendly ambience,very helpful staff,and we enjoyed the comfy furnishings they have to offer,
Lovely cooked brekkie every morning,order omellette of your choice,tea/coffee etc.
Recommend this hotel thoroughly whether on business or pleasure,everyone just rubs along nicely,would love to stay here again !! Thanx to the guys at the Crowne Plaza

Room Tip: If you want a view at all,go for one of the 6th floor rooms,we were in 615 which basically overlooks...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 11, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is a pleasure to read that you choose to stay in one of our Club Rooms. Indeed as you mention these rooms come with Club Lounge access. The Club Lounge includes browsing through free international newspapers, breakfast from 7am-11am, complimentary snacks from 11am-11pm and complimentary high speed internet.

I agree with you in saying that the hotel has an excellent location. The central railway station, dam square, Nemo, the Maritime museum and red light district are all located within walking distance.

It is wonderful to hear that you would recommend our hotel to business as well as leisure guests. We will welcome all guests with great pleasure.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 5, 2013

This is an excellent choice of hotel in Amsterdam, close to the main station and within walking distance of all the main sites/attractions. Our Club Room was spotless and very comfortable and the Club Lounge a welcome addition (stocked with red/white/rose wine, soft drinks and a small selection of snacks). Although you can take breakfast in the Club Lounge we chose to eat in the tasteful main breakfast room where there is a good hot and cold breakfast selection. All the staff we encountered couldn't do enough to help and were warm and welcoming.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 11, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is wonderful to hear that you enjoyed your stay in one of our Club rooms which includes access to our Club Lounge.
The Club Lounge is the perfect place to relax and unwind after a busy day in town. Club guests enjoy browsing complimentary newspapers over breakfast, return to use complimentary high speed internet and enjoy free snacks and drinks until 11 pm.

It is also exiting to read that all the staff you encountered was warm, welcoming and willing to help you. It is always good to hear staff delivering the service they do.

Once again, thank you very much for posting your comment on Tripadvisor.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunboyne, Ireland
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 4, 2013

I am an ex-pat American, living in Ireland. I have been visiting Amsterdam for 15 years, 2 or 3 times a year. When I can afford it, I choose to stay at this hotel. There are simply no negatives.
I first found this hotel after traveling around Europe for a month, tired of cramped small euro-rooms. This is an American hotel in all respects, particularly in size and service, ice machines, big beds for big people. All hotels should be measured against Crowne Plaza.

The Location of this hotel is perfect. Tram stops are close by, as is Centraal Station.

One note, in December of 2012, the closest tram stop, coming from Centraal Station, was closed for repair.

Like most hotels, this one continues to charge an exorbitant rate for WiFi in the room. How hotels can continue to charge more for one night of connectivity than we pay for a whole month in our homes is beyond me. You are much better off paying for one day's data charge on your mobile phone and using it as a hub for all your devices.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 5, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is wonderful to read that you will choose the Crowne Plaza Amsterdam City Centre whenever you budget allows you to.

I agree with you in saying that the location of the hotel is perfect. As you mention trams stops are just across the street and also the Central Railway station is located around the corner.
Indeed the municipal was performing constructions on the road at the beginning of December, fortunately that is all solved now.

However I am sorry to hear that you find the wireless internet expensive. We are currently looking in to that matter to find a solution to offer this either for a lower fee or complimentary.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
#16 Family Hotel in Amsterdam
#18 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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