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“Crowne Plaza Centrum Amsterdam” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands   |  
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Ranked #23 of 344 Hotels in Amsterdam
Kirkwall, Orkney
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
“Crowne Plaza Centrum Amsterdam”
5 of 5 stars Reviewed January 7, 2013

This hotel is 4* and is centrally located,easily walked in less than 10mins from Central Stn, (if lots of luggage,need taxi? make sure to only take TCA taxis), Hotel gives you warm friendly welcome.
Best to go "Club class,as this gives you priority check-in, access to the club lounge (free bottled beer and wine plus snacks every day,2 computers with free internet/printer, 2 large tv sets.) Well worth the extra for this facility.
We arrived here 24th Dec 2012 and stayed until 4th Jan 2013,and never wanted to leave.
On checking in, we were given 1st floor room,which was excellent room,a bottle of bubbly/snacks and a card waiting for us on the table,but nothing but the building opposite as a view,but on checking in,requested top floor room with a balcony which was given to us the following day (all luggage was handled for us except for checking out,perfect)
As stated the hotel is excellent spot for Central Station,should you want to visit other places,friends/family etc.
You can easily walk to Dam Square in 10 mins,other direction to Nemo and the Maritime Museum (25mins approx)
All in all, this is a fantastic hotel, friendly ambience,very helpful staff,and we enjoyed the comfy furnishings they have to offer,
Lovely cooked brekkie every morning,order omellette of your choice,tea/coffee etc.
Recommend this hotel thoroughly whether on business or pleasure,everyone just rubs along nicely,would love to stay here again !! Thanx to the guys at the Crowne Plaza

Room Tip: If you want a view at all,go for one of the 6th floor rooms,we were in 615 which basically overlooks...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 11, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is a pleasure to read that you choose to stay in one of our Club Rooms. Indeed as you mention these rooms come with Club Lounge access. The Club Lounge includes browsing through free international newspapers, breakfast from 7am-11am, complimentary snacks from 11am-11pm and complimentary high speed internet.

I agree with you in saying that the hotel has an excellent location. The central railway station, dam square, Nemo, the Maritime museum and red light district are all located within walking distance.

It is wonderful to hear that you would recommend our hotel to business as well as leisure guests. We will welcome all guests with great pleasure.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,832 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 5, 2013

This is an excellent choice of hotel in Amsterdam, close to the main station and within walking distance of all the main sites/attractions. Our Club Room was spotless and very comfortable and the Club Lounge a welcome addition (stocked with red/white/rose wine, soft drinks and a small selection of snacks). Although you can take breakfast in the Club Lounge we chose to eat in the tasteful main breakfast room where there is a good hot and cold breakfast selection. All the staff we encountered couldn't do enough to help and were warm and welcoming.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 11, 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is wonderful to hear that you enjoyed your stay in one of our Club rooms which includes access to our Club Lounge.
The Club Lounge is the perfect place to relax and unwind after a busy day in town. Club guests enjoy browsing complimentary newspapers over breakfast, return to use complimentary high speed internet and enjoy free snacks and drinks until 11 pm.

It is also exiting to read that all the staff you encountered was warm, welcoming and willing to help you. It is always good to hear staff delivering the service they do.

Once again, thank you very much for posting your comment on Tripadvisor.

Kind regards,

Maurice Janssen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunboyne, Ireland
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 4, 2013

I am an ex-pat American, living in Ireland. I have been visiting Amsterdam for 15 years, 2 or 3 times a year. When I can afford it, I choose to stay at this hotel. There are simply no negatives.
I first found this hotel after traveling around Europe for a month, tired of cramped small euro-rooms. This is an American hotel in all respects, particularly in size and service, ice machines, big beds for big people. All hotels should be measured against Crowne Plaza.

The Location of this hotel is perfect. Tram stops are close by, as is Centraal Station.

One note, in December of 2012, the closest tram stop, coming from Centraal Station, was closed for repair.

Like most hotels, this one continues to charge an exorbitant rate for WiFi in the room. How hotels can continue to charge more for one night of connectivity than we pay for a whole month in our homes is beyond me. You are much better off paying for one day's data charge on your mobile phone and using it as a hub for all your devices.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 5, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is wonderful to read that you will choose the Crowne Plaza Amsterdam City Centre whenever you budget allows you to.

I agree with you in saying that the location of the hotel is perfect. As you mention trams stops are just across the street and also the Central Railway station is located around the corner.
Indeed the municipal was performing constructions on the road at the beginning of December, fortunately that is all solved now.

However I am sorry to hear that you find the wireless internet expensive. We are currently looking in to that matter to find a solution to offer this either for a lower fee or complimentary.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 3, 2013

As hotels go, this is really one of the best. We are priority club members and were upgraded to an executive room. I'm not sure what else there is, but the room was just outstanding. Everything looked and felt brand new. We had a room that faced an inner plaza, and it was very quiet. The downstairs lounge is nice, but food (especially breakfast) is very pricey. I highly recommend you go into town and try some local Dutch food instead.

The bed is comfortable, the amenities all work, and there's a N'espresso machine in room! I've never had N'espresso before, but I think I need to buy a machine now...

The staff is extremely helpful and very welcoming. This is probably one of the nicest hotels in the whole city.

VERY conveniently located in the center of town, close to the train station, and within walking distance of everything. I loved staying here.

Room Tip: I can't speak for the street-facing rooms, but the courtyard-facing rooms are very quiet.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 5, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is wonderful to read that we were able to upgrade you due to you priority club membership status. The room you stayed in was a Club Room, these rooms are equipped with extra amenities as Rituals shower products and a Nespresso machine.

It is a pleasure to hear that you find our staff extremely helpful and welcoming. This is what we strive for and it is always a pleasure to read that staff is delivering this service.

I agree with you in saying that the location is very convenient. Indeed the Crowne Plaza Amsterdam City Centre is located in the center of town. Within walking distance of public transport and close to Amsterdam’s main highlights.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 3, 2013

Just back after a break, the hotel is in perfect location. Just a few minutes from central station and a few minutes from the Dam square. The staff are just so lovely, they are always smiling and having a chat with you. They are just so nice in everyway possible and nothing is too much trouble for them. We arrive very early and they allowed us to check in and gave us a different room that was already cleaned so we didnt have to wait around. The rooms are a good size with everything that you need. They also include water, chocs and biscuits free of charge. They also have a little sleep pack on your bed when we arrive which has sleeping spray that you pop on your pillow and also some aromatherapy oil you pop on your skin. Its lovely and works a treat! The beds are also very comfy. I cant fault the hotel at all. Will stay here when I return again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 5, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is wonderful to read that you enjoyed your stay in the Crowne Plaza Amsterdam City Centre. Indeed all rooms are equipped with complimentary water, coffee, thee, chocolates and biscuits. Also the sleeping advantage kit is available in all the rooms. This is to assist you in getting a good sleep by using a lavender pillow spray and calming wrist oil.

The location is indeed very central. Crowne Plaza Amsterdam City Centre is located within walking distance from the Central Railway Station and also within walking distance of Amsterdam’s main highlights.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurworth-on-Tees, United Kingdom
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 3, 2013

Stopped here for New Year. The hotel was a great price especially compared to other similar hotels over the christmas/new year period. Staff where very friendly and spoke a variety of languages fluently. Sadly our room didn't have an outwards looking room so couldn't comment on the great views. Would defiantly recommend this hotel to anyone wanting a nice weekend away especially with their partner.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 5, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is wonderful to hear that you choose the Crowne Plaza Amsterdam City Centre to spend your Christmas and New Year in. It is a pleasure to read the staff could assist you in speaking to you in your own language.

Thank you for mentioning that you would definitely recommend our hotel.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2013

This hotel has all the things most Americans traveling abroad want. The front desk staff was excellent, our room was very large (a big concern about most European hotel rooms). The location was ideal, very close to Centraal Station and an easy walk to the Anne Frank House that has a canal boat stop. We asked for a recommendation for dinner and they suggested Savini, conveniently right across the street. Great Italian food, super waiters, it was such a perfect choice we went back when we stayed here two weeks later for our return trip home. There is a nice lounge/bar with an excellent bartender. Also a close walk to the Red Light District, which we had to go see to appease our curiosity. Walking back at night felt quite safe. I will be staying here again on any return trip.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 5, 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is exiting to read that you recommend our hotel to American travellers. Furthermore it is a pleasure to read that you qualify our front desk staff as being excellent.

I agree with you in saying that the location is very convenient. As you mentioned many of Amsterdam’s highlights are located within walking distance. For instance the Anne Frank house, Dam square and the Red Light District are located in the surroundings of Crowne Plaza Amsterdam City Centre.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Amsterdam
#13 Romantic Hotel in Amsterdam
#16 Luxury Hotel in Amsterdam
#19 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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