Me and my boyfriend stayed here for one night during a short break to Amsterdam. We booked a junior suite (room 620) and it was amazing!! The bed was really comfy and you're provided with a spray for your pillows to help you sleep. We had a small living room which was lovely and a balcony with a great view across the city (we were on the top floor). I could not fault the room whatsoever. It was perfect! There was even a 3 prong plug socket which was ideal because we'd forgot to take the adapter.
The reception staff are extremely polite, professional and very helpful. They make you feel so welcome, especially Sylvia who showed us around the hotel and to our room. We didn't realise that when booking the junior suite, you get access to the club lounge. Here there is a variety of soft drinks, beer on draught, wine and snacks that you can help yourself too. There was also breakfast provided in the morning, there is room for improvement with the selection of food in the morning.
The location of the hotel was brilliant. We were a 2 minute walk from Amsterdam Central Station, 5 minute from the red light district and about a 15 minute walk from Anne Franks House. Even though it was very central, you couldn't hear any noise or anything while you were in your room.
The only problem we did have was that I called the general enquiries number a few days before we left to ask whether I would have to pay a deposit or anything of that sort on arrival and was told no, everything has been paid for. But on arrival at the hotel I had to give my bank card in for them to hold a £50 deposit. I can totally understand why a deposit is required (in case you drink/eat from the mini bar in the room), but a little tip would be to forewarn guests so they are prepared. I wasn't planning on taking my card so it's a good job I did. This is no fault of the hotel though, it just should be stated at the time of booking.
I would definitely recommend this hotel and will definitely be coming back. As soon as we got there we wished we could stay longer.
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