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“Good place to stay” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #23 of 343 hotels in Amsterdam
Espoo, Finland
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
“Good place to stay”
5 of 5 stars Reviewed January 18, 2012

I spent a two nights at Crowne Plaza and I have to say it was very good hotel. Everything I needed was close to the hotel and service was excellent.
Good food, good beer: do you need much more after work? It's in downtown so there is everything else you'd need.

Room Tip: My colleague said something about noise, but his room was on roadside of the building
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food and Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 24, 2012
Dear valued Guest,

Thank you for your review following your recent stay at the Crowne Plaza Amsterdam City Centre

We are pleased to read you qualify the service as excellent and the food and beer as good. Did you know that as a guest you use our double Dutch offer order 2 drink for the price of 1 between the hours of 5PM to 6PM and 11 to 12PM.

We look forward welcoming you back at the Crowne Plaza Amsterdam City Centre and New Dorrius Restaurant and Bar.

Kind Regards,

Jaap Roomeijer
Food and Beverage Manager
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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London, United Kingdom
Top Contributor
74 reviews 74 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 17, 2012

Great hotel- excellent central location. My only negative comment was that breakfast was expensive- many places very near to eat at a reasonable cost.

Room Tip: Ask for a room on the hotel quiet side...........
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  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food and Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 23, 2012
"Dear valued guest,

Thank you for your positive review concerning your recent visit to Amsterdam and the Crowne Plaza Amsterdam City Centre, we are pleased to read you qualify us as a great hotel with an excellent location. Located in walking distance of Amsterdam Central station the hotel is located near most of Amsterdam City attractions like Dam Square and the Royal Palace, the Jordaan, Anne Frank Museum and Shopping district.

We are sorry to read that you find our breakfast ""expensive"". We do our best to deliver a diversity of products within our Full American breakfast buffet and egg station. The restaurant furthermore offers Dutch cuisine with an international twist for both lunch and dinner and is perfectly suited for a glass of wine after a full day programme.

Again thank you for your review and we hope to welcome you back to the Crowne Plaza Amsterdam City Centre in the near future.

Jaap Roomeijer
Food & Beverage Manager"
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Haifa, Israel
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 17, 2012

Me and my husbend stied in the hotel between 1/13 to 1/15
The hotel is located in a great location , 5 minutes from the centarl station
( take a train from the airport -4.30 ero)
the rooms are clean
brakefast is very good
and dinner is excellent
you better stay there
tammy

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Food and Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 23, 2012
"Dear valued guest,

Thank you for your positive review concerning your recent stay at Crowne Plaza Amsterdam City Centre. It is wonderful to read you have had such a great stay with us and that you describe our guest rooms to be clean.

We are glad to read that the central location of our hotel was helpful during travelling. As Crowne Plaza Amsterdam City Centre is located near the Central Station with frequent connections to Schiphol Airport, our hotel could have great benefits for travellers.

It is delightful to learn that you have had such a great experience at our Restaurant & Bar New Dorrius and that you describe our breakfast to be very good and our dinner to be excellent. Come and join us also for a light lunch in the afternoon, a relaxing diner in the evening or simply a good glass of wine at the bar in New Dorrius.

Again thank you for your kind comments and we look forward having the pleasure of welcoming you to Crowne Plaza Amsterdam City Centre and Restaurant & Bar New Dorrius. In the meantime, if you require any further assistance, please do not hesitate to contact us.

Kind regards,

Jaap Roomeijer
Food & Beverage Manager
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Horsens, Denmark
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 14, 2012

This hotel is located not too far from the train station, and clean. After staying at a horrible hotel in paris, this hotel seemed like the Caesars palace.

At the entrance of the hotel we had to go through group of people cigg. and weed outside, and the smell was coming into the building.

The staffs were friendly and professional, only problem we had was we requested 2 queen room, but getting 1 queen & 1 twins. It wasn't that big of a deal though, after long traveling with my hubby, it was nice to sleep on my own bed and blanket!

I thought the breakfast were kind of pricey, because it was 25 euro per person. They had good selections of food but i still think it wasn't worth 25 euro.

Would I stay here again if I come back to Amsterdam? definitely, but I'd probably find some place else for breakfast & food.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 23, 2012
"Dear valued guest,

We would like to thank you for sharing your thoughts about Crowne Plaza Amsterdam City Centre with us. It is with great pleasure to learn that you describe our team to be friendly and professional.

We are sorry to learn that we were not able to offer you the room that you originally booked. Therefore we would like to make our sincere apologies.

It also worries us to read your comments regarding the breakfast. With certain rates like a clubroom with access to our Club Lounge, breakfast and internet is already inclusive in the rate. These rooms also feature a coffeemaker and upgraded bathroom amenities as well access to our Club Lounge which gives you the opportunity to lunch and appetizers and complimentary drinks throughout the day.

Again thank you very much for your feedback and we do hope that we have the pleasure of welcoming you back to the Crowne Plaza Amsterdam City Centre. Meanwhile, if you require any further assistance, please do not hesitate to contact me.

Kind regards,

Maurice Janssen
Rooms Division Manager
"
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Craiova
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2012

Central location, room are big, nice and clean, staff is helpfull. Restaurant it is also very nice

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 10, 2012 via mobile

Will be staying at the crowne plaza over valentines. Found it difficult to find THE hotel for us .As my main concern was to make this a great break away for us both since the birth of our first child. But going by all the great reviews of this hotel lately I can say we are both really looking forward to our sta

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 11, 2012
Dear future guest,

It is with great pleasure to find you will be staying with us over Valentine's day. As we are aware how exciting yet difficult it can be to leave your newborn behind we want to make this stay as special and enjoyable as possible for you.

We look forward having the pleasure of welcoming you to Crowne Plaza Amsterdam City Centre. Meanwhile, if you require any further assistance, please do not hesitate to contact us.

Kind regards,

Maurice Janssen
Rooms Division Manager
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Leeds
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 9, 2012

Second stay at this hotel and again difficult to find fault. Location is excellent less than 5minutes from central station with easy access to the tram network for visiting the vondel/museum area. Staff are efficient friendly and polite some of the more expensive hotels I have stayed at in Europe should be brought here to see how to treat guests. Room was clean of a reasonable size and very well maintained none of the usual signs of wear and tear. There was plenty of tea and coffee in the room and the usual supply of shampoo/conditioner and shower gel. Bed was very comfortable and the good quality of the bed linin/duvet and pillows makes a difference. The only slight thing I can say negative compared to my first stay is I seemed to be in an older building and the sound proofing was not quite as good (you could hear a very low rumble when trams went past but not enough to keep you awake) and changing the setting on the air conditioner didn’t make much difference to the temperature in the room.

Overall still my favourite hotel in Amsterdam

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, January 12, 2012
Dear valued guest,

Thank you very much for posting your wonderful comments concerning your recent stay in our hotel. We are honoured to read that we left such a great impression which made you want to come back to the Crowne Plaza Amsterdam City Centre.

As you already experienced the aromatherapy products and Quiet Zones during your previous stay, our plump soft pillows, luxurious duvets and deeply indulgent mattresses toppers are also part of Crowne Plaza’s ‘Sleep Advantage programme’. With this programme we want to make sure our guest get the best night’s sleep.
Therefore we are sorry to learn that the outside noise and climate control system were preventing you from a great night’s rest.

Despite of the sound proofing and climate control system, we do hope that Crowne Plaza Amsterdam City Centre will remain you favourite hotel in Amsterdam, as you mentioned in you previous review. Therefore we look forward having the opportunity and pleasure of welcoming you again at our hotel. Meanwhile, if you require any further assistance, please do not hesitate to contact us.

Kind regards,

Maurice Janssen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Amsterdam
#15 Family Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
#19 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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