Convenient. Location is ideal. The hotel is approximately 300 yards from the central train station (so if you are arriving or departing by train with luggage the walk to the hotel is not far at all). It is less than a 5 minute walk to Dam Square, Red Light District, and the Jordan. The city metro rail runs right by the hotel as well so you can hop on that if you are going farther or its raining. There is a main shopping pedestrian only street just out the back of the hotel. All the hotel staff spoke english and were friendly.
Comfortable. Bed was comfortable, room was spacious (room 132) and quiet, and the lobby has a nice comfortable lounge area with a fireplace, tv, and selection of books. We ordered room service and it was very good and arrived promptly. I believe the hotel restaurant has a high tripadvisor rating.
Clean. Bathroom was small, but clean. Room was clean and the hotel public areas were as well. It looks like the hotel has been renovated/updated in the last few years as many items seemed new / gently used. The decor is modern and a 'laid back' swanky.
Overall a nice stay and would recommend this hotel. We stayed in other Crowne Plaza hotels on our trip in other countries and this one was the best one.