Several years ago, I stayed at your hotel for just one night - I had no complaints.
Last Friday, I have, again, visited you, and have the following feedback:
Renovations made at your reception area really working. The check-in desks are well positioned, and the whole area is very welcoming.
Reception & Check-in:
Staff are very polite and professional. Even though, I had not advised of an early check-in, they made sure I was quickly accomodated, and even upgraded to a larger room. They duly mentioned special offers, hotel facilities etc..etc.. and shortly after my arrival in the room, made a call to check that all was OK.
Clearly quality renovation since my last visit. The overall quality of the room was excellent, it's a nice size, design, finish, well equipped, and comfortable. TV, internet, bathroom is nice. The shower unit was very easy to use. I liked the Nespresso machine - Nice touch.
The ordered food and wine lunch duly arrived within mentioned time of 20 minutes - The pizza was tasty and good value. Room service staff were polite and efficient.
I departed fully relaxed, having decided that your hotel will now become the hotel of choice for all future travel to Amsterdam. It will also be recommended to colleagues & friends.
In short, your hotel & staff are a credit to your management company and to IHG Hotel chain!
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- Also Known As:
- Crowne Plaza City Centre Hotel Amsterdam
- Crowne Plaza Amsterdam
- Crowne Plaza Hotel Amsterdam