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“Good stay at a great location” 4 of 5 stars
Review of Amsterdam American Hotel - Hampshire Eden

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Amsterdam American Hotel - Hampshire Eden
4.0 of 5 Hotel   |   Leidsekade 97, 1017 PN Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #86 of 343 Hotels in Amsterdam
GreenLeadersGold level
Costa Mesa
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
“Good stay at a great location”
4 of 5 stars Reviewed December 8, 2013

We stayed a week in November are were very satisfied. Check-in was a breeze with the front staff more than helpful with advice about transportation and other questions. The room was fairly standard and their idea of twin beds doesn't impress but adequate. Housekeeping was very good on a daily basis. The room's had a nice desk and another comfortable chair, sufficient wi-fi and modern TVs. The shower was a disaster and I never did get a clean feeling from it. Bad water pressure to say the least.

The restaurant was spectacular, as was the lounge. Two of the staff in the lounge were particularly impressive, Nouri (?) and Killian. They made the stay all the better.

This property is located in the Leidseplein area, less than 100 yards from all sorts of pubs, restaurant and The Bulldog. The tram stop is 50 yards from the hotel. The great location made of for a couple of their lesser attributes.

I would stay here again though, and fully intend to in the future.

Room Tip: Ask about the water pressure you can expect in your room.
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review, December 9, 2013
Dear Guest,

Thank you for your stay and your review. Good to hear that your stay was so satisfactory that you will return. Concerning the water pressure: it is a compulsary criterium to obtain the environmental certificate "Green Key Gold". We are in the process of convincing them that it should not affect reasonable comfort. With best regards,
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1,482 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
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Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed December 8, 2013

We recently went to Amsterdam for a short weekend trip. We had a wonderful time overall in this city. The stay at American Hotel was disappointing, though. The lobby is already rather uncozy and business-like; the room we stayed in had the flair of 80s in the Eastern European countries. The brunch in the Cafe is very nice, though.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampshire Hotels

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Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review, December 9, 2013
Dear Guest,

Thank you for your stay and your review. Although we respect your personal opinion of our lobby area, we do not fully comprehend your title : " not as advertised". In which way did we advertise any promises regarding this area? We hope that with the opulent christmas decoration it felt less businesslike and more cozy. With reference to the room, we can confirm that this less contemporay room type is up for renovation this year. Hopefully you will return to discover the improvements personally. With best regards,
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Vancouver
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 2, 2013 via mobile

Staying at the Amsterdam American hotel makes you feel like you're a little part of history. Very cool Art Deco vibe, the dining room and lounge a treat to the eye, very beautiful. The rooms are somewhat standard but most importantly the bed comfortable, linens crisp. The front desk staff at the hotel were more than accommodating and the concierge on task at all times. Greatly appreciated! You will not find a hotel better located to everything you want to see in Amsterdam. Easy walking distance to transit although Amsterdam is a city that is a very walkable. We found this hotel to be great value, well located, and a place would definitely stay when returning to Amsterdam.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review, December 4, 2013
Dear Guest,

Thank you for your stay and your review. Indeed "if these walls could talk......" We are glad that the total experience has impressed you and hope that you will visit Amsterdam and the hotel again. With best regards,
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Rotterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 22, 2013

I have been to a few hotels in Amsterdam and Amsterdam American Hotel does stand out as one with character and charm. Very friendly and helpful staff, right from the doorman to the floor manager.
Very impressed with the renovations and interior upgrades done to the common areas and the rooms. An old familiar hotel that still is my favourite for business trips.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review, November 24, 2013
Dear Guest,

Thank you for your visit and your review posting. It is good to hear that the improvements are visible and that you acknowledged it. The staff is very motivated by your comments on the service and it is an incentive to try to improve the service levels even more. With best regards,
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Calgary, Canada
Top Contributor
119 reviews 119 reviews
88 hotel reviews
Reviews in 67 cities Reviews in 67 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 20, 2013

Great hotel, located right in the heart of Amsterdam.

Great historic hotel, lots of old posters , art and stained glass throughout the place. The room was a nice size, shower/tub combo. Nice desk and wireless was ok at times.

Located right on a canal, with easy access to all the tourist locations

The staff was great to deal with and hope to return

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review, November 21, 2013
Dear Guest,

Thank you for your visit and your review. We feel priviliged that it is your intention to return to the hotel. With best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 19, 2013

This hotel has some character, art deco themed with a modern bar filled with pictures of the famous people that have stayed there. At night a local TV chat show is filmed there. My room was clean and comfortable and the hotel is in a great location close to the nightlife. The staff were very helpful and courteous.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review, November 21, 2013
Dear Guest,

Thank you for your stay and your review posting. We are glad to hear that you enjoyed your visit to Amsterdam and the hotel. We hope to see you again. With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 13, 2013

Excellent hotel in a perfect location. The airport transfer bus stops across the street which is very convenient. The hotel has comfortable rooms with all the modern amenities that are expected. The staff is friendly and there is a lovely restaurant and bar for meals or snacks. The important museums are a short walk away and the area is full of restaurants and shops. We would choose this hotel again !!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review, November 14, 2013
Dear Guest, Thank you for your stay and your review posting. We are pride that you estimate the hotel so high. Especially given the fact that, being from London, you can compare it with the many hopsitality products in the metropole that is London. We hope to see you soon for your next visit to Amsterdam and the hotel. With best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amsterdam American Hotel - Hampshire Eden

Address: Leidsekade 97, 1017 PN Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#7 Green Hotel in Amsterdam
#40 Luxury Hotel in Amsterdam
#58 Family Hotel in Amsterdam
#75 Business Hotel in Amsterdam
#79 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amsterdam American Hotel - Hampshire Eden 4*
Number of rooms: 175
Official Description (provided by the hotel):
Historic Hotel resembling a Venetian palace with sweeping arches & clock tower. Certified with the Golden Green Key. ... more   less 
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Also Known As:
American Hotel Amsterdam

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