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“Forgone glory” 2 of 5 stars
Review of Hampshire Hotel - Amsterdam American

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Hampshire Hotel - Amsterdam American
4.0 of 5 Hotel   |   Leidsekade 97, 1017 PN Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #84 of 356 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersGold level
Capital of the World
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Forgone glory”
2 of 5 stars Reviewed October 11, 2013

I am the first to believe back in the days this used to be a magnificent hotel - the outside still show. However nowadays it stays with the outside. For some reason they moved the grand entrance to a shabby plastic holiday inn reception on the side. Dutch people working in hospitably must be getting a course of how to be grumpy and impolite to guest as they master it pretty well...every day again. Guess they don't feel like they have to work for tips and let the service slide.
The rooms are outdated - and this is an understatement. This is the type of hotel that is brought up with an ikea-type hotel wholesale department store. Honestly where do you find carpets, "art" and curtains like that.
Breakfast is average - nothing too healthy or fresh.
Location is great, but be aware this comes together with lots of noise too, especially on party nights.

  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, October 14, 2013
Dear Guest, thank you for your stay and your review. The hotel entrance is on the street side as a service to our guests that arrive by car or taxi and can stop right in front of the door. Although we can not be held responsible for the Dutch service industry, we shall focus on our own service using your feedback. Our less contemporary rooms are up for renovation. Without making a judgemental statement about Ikea, we can inform you that their furniture is not and will not be part of our design. Concerning outside noise, we can only confirm your statement that it comes with the location. Regarding your breakfast observations, we would like to obtain more details in order for us to make improvements. Thank you and best regards,
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1,756 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
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English first
New York City, New York, USA
1 review
5 of 5 stars Reviewed October 9, 2013

The hotel staff was incredibly friendly. Always asking if there was anything they could to do help. We stayed for 3 days. When we arrived, there was a basket of fruit and champagne in our rooms. When we departed, they gave us some small gifts from the area. The view from our balcony was terrific!

Stayed August 2013, traveled as a couple
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Rodolf_J_W, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, October 10, 2013
Dear Guest,

Thank you for choosing the Amsterdam American Hotel as your residence during your visit to The Netherlands. We are glad that you enjoyed your stay so much. We hope to see you again. Best regards,
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brechin scotland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 8, 2013

Excellent location for trams, buses etc. Hotel very nice but rooms very dated our first room was nice with a small balcony but after going away for a night to Germany and coming back for another 2 nights we were given a different room which was not good. After spending a lot of money for the first two nights we thought our room for the next two nights when we came back would be just as nice or if not better than the room before but it was not. Very chlaustrophobic with a small window which overlooked the roof, certainly not worth what we paid I don't think. As we were only there for a short time we didn't ask to change but if it had been any longer I would have asked for a different room. Amsterdam is way overpriced accommodation wise in general so maybe you have to pay a lot to get a lot in return. Would probably stay there again as it was clean and in a nice area. I have to say reception staff wereexcellent and very helpful.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rodolf_J_W, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, October 9, 2013
Dear Guest, Thank you for your visits and your review posting. Several dated rooms are up for renovation. The room type upon your second visit is the quitest available. For guests that prefer a minimum of noise over a city/canal view. By stating your preference, maximum effort will be displayed to accomodate you in a room of your preference. With best regards,
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London
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed October 6, 2013

The staff did their best, but despite prebooking supposedly quiet rooms, my second disturbed night at this hotel. Poor in room lighting and a very springy bed don't add to the ambience, but the noise is pretty dreadful. As I was there for business, my needs were small but a good night's sleep was one of them. Heavy metal concert and tram noise anyone?

Room Tip: Try to ask for a quiet room. It won't be quiet but at least not deafening. Side canal or court...
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  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, October 7, 2013
Dear Guest,

Thank you for your visit and review posting. As mentioned to other reviewers, our very location is the most vibrant and dynamic of the whole city. Basically, this part of the city never sleeps. Let us arrange a guaranteed inner courtyard room or high floor canal view room for your next visit so that you will experience the difference. Best regards,
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Henley on Thames Oxfordshire
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed October 2, 2013

I was on the first floor overlooking the restaurant and the noise was constant throughout the evening and the night. Trams and people shouting kept me awake and made it a very uncomfortable stay. The room was also poorly lit despite having all the lights on. The staff were pleasant but could not in all honesty recommend it for the money.

Room Tip: Ask for a quiet room away from the trams and I would think higher up would be better
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, October 3, 2013
Dear Guest,

Thank you for your visit and your review posting. Being situated in the absolute pinnacle of the city, it can indeed be noisy outside. For quiter rooms, please ask for higher situated rooms with canal view or inner courtyard rooms. in some cases a supplement might apply. With best regards,
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Brisbane, Australia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 30, 2013

Great location, beautiful hotel, the room we had was clean, comfortable and plenty of room to move. The only downside was that it was noisy....the trams were going non stop and there never seemed to be any peace and quiet...other than that highly recommend it!!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, October 2, 2013
Dear Guest,

Thank you for your visit and your review posting. Unfortunately, even our double windows can not block all sounds of the city at the vibrant Leidseplein. It is the busiest point in Amsterdam centre! Please ask for the quiter inner courtyard rooms upon your next visit. The view is of course limited but noise is reduced to a minimum. With best regards,
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bombay India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 30, 2013

been wanting to try out this hotel since a while now, so this trip i finally did and it was strictly average.

the location is just perfect but the hotel is nothing to write home about in terms of service and rooms. infact my entire floor had this awful smell for all the 3 days that i was there.

the room was basic. maybe the rooms with the canal view must be better.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolf_J_W, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, October 1, 2013
Dear Guest, Thank you for your visit and your review with constructive comments, Could you inform us on which floor you were allocated and which room number? Then we can investigate where the odeur was coming from, our building, outside, neighbours etc. We do apologise for the inconvenience. Upon your next visit, the dated rooms might be renovated already, otherwise we shall arrange for a canal view room. With best regards,
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Additional Information about Hampshire Hotel - Amsterdam American

Address: Leidsekade 97, 1017 PN Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Green Hotel in Amsterdam
#54 Luxury Hotel in Amsterdam
#62 Romantic Hotel in Amsterdam
#63 Family Hotel in Amsterdam
#86 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hampshire Hotel - Amsterdam American 4*
Number of rooms: 175
Official Description (provided by the hotel):
Hampshire Hotel - Amsterdam American has a rich history. In 1882, the first hotel guests stayed at this unique location on Leidseplein. The current building dates from 1902 and is a wonderful example of Jugenstil. Right at the centre of this national monument is Cafe Americain, the hotspot where (hotel) guests and Amsterdam residents enjoy breakfast, lunch or dinner. ... more   less 
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Also Known As:
American Hotel Amsterdam

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