Well, we arrived to the American on a Saturday. After a flight, you want to get to your room & relax, right? Well apparently they had overbooked for our first night & we had to spend the night at a different hotel across the street. There was some back & forth because we really weren't too pleased. Well they definitely did right by us. We got an upgrade as well as the overbooked night comp'ed. We were upgraded to a junior suite which was absolutely beautiful. We also enjoyed breakfast there every morning which was absolutely lovely.
After all of that, though, there is no denying it, the hotel is GORGEOUS. We really loved it. The service is fantastic, the staff very friendly & helpful, and the facilities really great- the gym, the restaurant, the bar.
The location is just great, too. You walk out the door to a lot going on but we liked it because you aren't in the center of everything all the time. Really fantastic. Highly recommend!!


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