Upon arrival to the hotel we were informed our room had been upgraded, for which I expressed appreciation for the consideration. The room’s décor and carpeting was definitely dated and reminded me more of what one would expect from in a motel or rather cheap hotel; however, the room was appreciably clean, with several amenities. The first night was comfortable, but the next day we noted the air-conditioning was not working. While it was not terribly hot during that time of the month with the windows open, my wife and I were both suffering from allergies at that time and would have preferred not to have to leave the windows open. We also had quite a bit of Belgium chocolates we wished to keep cool. More importantly, if one prefers (and pays) to sleep quite cool, then it should be provided if at all possible. We filled out a form that is provided in the room if maintenance is needed and left it on the door as instructed, but upon returning that evening we noticed the request slip was still hanging on the door and the air had not been fixed. I reported it to the concierge and rather than offering another room, all we received was a suggestion to use the refrigerator for our chocolates. Mind you, I’m not saying the staff was unpleasant; it’s just that some of them lacked a concerned professionalism and it was disappointing that no accommodation was offered and no repairs done in the remaining two days of our stay.
The breakfasts were included and offered something for everybody and while it would be considered an average tasting fare, the restaurant was clean and the staff polite. The hotel is actually in a fairly convenient location for quite a bit of sightseeing and is particularly close to the Red Light District. If you want a relaxed location or one that is romantic, this is not for you; however, it served our purposes well enough. Most hotels I research and arrange myself, but I admit this was one I actually left up to a travel agent to plan and this I regret doing. I would not stay there again, nor recommend it out of hand, but if it fits your budget best and seems like an ideal location in which to center your touring, then it is a reasonable place to stay.
- Official Description (provided by the hotel):
- Hotel Die Port van Cleve is a famous Dutch hotel located directly behind the Royal Palace & facing Dam Square. Due its central location, you will find many touristic and cultural sites within walking distance. Hotel Die Port van Cleve has a rich history. Heineken opened its first brewery in this building in 1864. Brasserie ‘De Poort’ is famous for its numbered steaks and Bar-Bodega ‘De Blauwe Parade’ has an unique Delft blue tile fresco dating from 1887. At the beginning of 2012, rooms were soft refurbished and all rooms were redecorated with references to the authentic tile fresco in the bar. ... more less
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- Also Known As:
- Die Port Van Cleve Hotel Amsterdam
- Die Port Van Cleve Amsterdam
- Cleve Hotel Amsterdam