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“Die Port Van Cleve hotel in Amsterdam, our experience” 2 of 5 stars
Review of Die Port van Cleve

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Die Port van Cleve
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 176 -180, 1012 SJ Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #106 of 344 Hotels in Amsterdam
Ocala, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Die Port Van Cleve hotel in Amsterdam, our experience”
2 of 5 stars Reviewed May 15, 2014

We stayed at this hotel in 2009 and enjoyed our stay. BUT...this stay...not so. Not only was one of the male front desk staff rude twice but you wouldn't believe the room they gave us. It was off the first floor (which is the 2nd in America), We couldn't find it at first and then discovered a narrow spiral set of steps down a coupy hole. I thought it might have been a storage closet at first. My husband 6'2" and average built...Hiis shoulders touched on each wall. The steps spiraled down and there was little room to put your feet because of the spiral and the narrowness of it. We met two other couples down there and we were all shocked at the offering of these rooms. Imagine us trying to get our luggage up and down those closed in steps, not to mention ourselves. We are somewhat elderly and it was a chore. While Die Port Van Cleve has a great location in Amsterdam, we wouldn't stay there again.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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962 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Helsinki, Finland
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 15, 2014

Die Port can Cleve is located just a block away from the central square and right next to a big mall. It is a walking distance away from the central railway station. At the same time you can find the most beautiful channels in the city only a heartbeat away.
The hotel it self is biggish, but you can still have the great feeling of tightness in corners and stairs. That feeling, combined with the channels, is the essence of Amsterdam, in my humble opinion. Don't worry: the elevator works fine as well!
Rooms are quite small, but that is what you can expect in this kind of center-located hotel. Breakfast table was more than plentiful and the service admirable. If you can find a room with a decent price, I warmly recommend this hotel.

Room Tip: View from inner yard -sided rooms isn't too mindblowing, but it's definitely quieter, as the...
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Haddonfield, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2014

After straightening out the staff issuing us the wrong room (paid for deluxe room, initally got a standard room) we enjoyed our stay immensely. Our room overlooked the street directly in front of the hotel. Location is superb.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Swansea, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2014

On arrival the hotel is situated in easy reach of Dam Square right by the Palace with easy reach of several attractions which we observed from a short tram ride from the station. The reception was very clean and smart looking with all the old photos and delft pottery and history of the hotel as it was the oldest brewery many years ago . The staff on reception spoke perfect English as do nearly all the staff ,the receptionist's were dressed impeccably, and was so polite and took time to help in any way with information to help us on several occasions. The room was fantastic with views of the palace and the main street ,the room had everything we needed from tea and coffee and water , comfortable bed and chair's ,plenty of space in the built in wardrobe ,free safe , flat screen TV . The bathroom was big with double shower built into the bath and was spotless the cleaners done a very good job ,The restaurant served continental breakfast and was very nice ,the catering staff , bar staff are really pleased to see you and take time to make sure everything is OK and will go out of there way to help ,Overall my stay was fantastic and we Will return to the hotel and have the large double upgrade as its well worth the price and you can have a smaller room with the same standard but on a smaller scale and price. Staying here made my trip to Amsterdam and I can't thank the staff enough for being so nice and help full.Thank You ,Rob and Rachel

Room Tip: Upgrade from a standard room to a large if staying a few days or more,
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 10, 2014

6 nights at this Hotel - swift and pleasant check in, friendly and efficient. Baggage taken up to our room. Tram from Centraal Station stops right outside the Hotel entrance, so the location is fabulous and very central. Our bed was a problem, and no questions asked, we were moved to another room, and all our luggage was moved for us while we were out for the day - all done with a smile!! The concierge was most obliging and nothing was too much trouble. Perhaps the beds could be replaced and were a little tired! But would I stay again? Yes

Stayed May 2014, traveled on business
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Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed May 10, 2014

Awful. reading the other reviews it's like I stayed in a different hotel. My experience was: staff were rude at times and the rooms were definitely not what I'd expected from a 4 star hotel. I'd give it a 3 at best. Great location is the only positive I can give this hotel.

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 8, 2014

Good central location. The hotel rooms are tired and needs refurbishment to match its price. I did pre pay fir breakfast and they still wanted proof and copies of my booking to sort it. The nearby area is busy. My Tv set was dusty and unplugged.

Stayed May 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Die Port van Cleve

Address: Nieuwezijds Voorburgwal 176 -180, 1012 SJ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#58 Luxury Hotel in Amsterdam
#80 Family Hotel in Amsterdam
#82 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Die Port van Cleve 4*
Number of rooms: 120
Official Description (provided by the hotel):
Hotel Die Port van Cleve is a famous Dutch hotel located directly behind the Royal Palace & facing Dam Square. Due its central location, you will find many touristic and cultural sites within walking distance. Hotel Die Port van Cleve has a rich history. Heineken opened its first brewery in this building in 1864. Brasserie ‘De Poort’ is famous for its numbered steaks and Bar-Bodega ‘De Blauwe Parade’ has an unique Delft blue tile fresco dating from 1887. At the beginning of 2012, rooms were soft refurbished and all rooms were redecorated with references to the authentic tile fresco in the bar. ... more   less 
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Also Known As:
Die Port Van Cleve Hotel Amsterdam
Die Port Van Cleve Amsterdam
Cleve Hotel Amsterdam

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