Stayed here for 3 nights end of july, for my dads 70th birthday.

Well what can i say, what a good hotel based in a great square.

got the tram no 9 straight outside central station and got of right outside of the hotel, check in was quick and efficient. Reception man was very helpful. All got rooms on differnt floors, but all rooms were the same, and had the same view overlooking the side street. Which was fine.

Rooms were exactly as the pictures someone has posted lower down, nice big beds with clean sheets, and different pillows can be ordered. Bathroom was clean and had a nice warm power shower, plenty of shampoos and toiletries.

If you are 2 ladies travelling here and staying in a room together, then there is a special ladies room, which you can request, and it is filled with womens magazines, fluffy bath robes and loads more extra pampering kits.

Breakfast was great, lots of choice, from fruit, plenty of cereals, cooked breakfast, bacon is streaky but ok, loads of different breads. Dining room is fine as well, and if it is nice then you can have your breakfast on the terrace overlooking the square.

Maid service again no problems.

Somebody mentioned that there are no stairs, well there are.

At the side of reception, and the side of the lift there are stairs which take you to the 1st floor, where the dining room is and the corridor with floor 1 on, just walk up the stairs and turn right walk down the corridor to the end passing the rooms, and at the back of the hotel there is a stairwell running up the back of the hotel. i know this because i used it to visit my sisters room, it was easier for me than getting the lift.

i couldn' t fault this hotel, although it can be a bit noisy early morning, when the cafes are putting out there tabel and chairs, and the bin men are round and the street cleaners as well. But you are staying in the center of a busy square, which has some fantastic bars on it. And is well located to see everything in amsterdam, we walked everywhere.

Stayed here for 4 nights over bank holiday in August. Got the connexions hotel shuttle bus from the airport. Drops you right outside for 19.50 euros return trip. Hotel staff very helpful. Room was good - view not good - but if you have a room with a view you also have the noise, as the hotel is located in a busy square with many bars and a couple of disco's. Paid for B&B - but cannot comment on the food as we were never up in time! The bathroom is very small but there were loads of complimentary goodies. Also Tea making and TV and Fridge, safe etc in the room. Free internet access for 15 minutes in reception if you have to check you bank account or emails!
The location is fantastic with tram stops right outside the hotel - but a leisurely walk gets you to Dam Square or Singel for the flower market. The hotel staff arranged the shuttle back. All in all a brilliant time!

No public staircase! Claustrophobics unwelcome!
Arrived at NH Caranza and checked in.
I asked Receptionist where the stairs where and she replied that I would have to use the lift.
I told her that I was claustrophobic to which she just replied there where no stairs. I enquired about the fire exits to which she said these could not be used without a member of staff .
When I asked her what other people did who didn't like lifts she said they didn' t get ' those sort of people ' staying at the hotel.
She eventually summoned a memeber of staff to accompany us up the stairs. After looking at the stairs I decided these where unacceptable (I wouldn't have liked to have tried to come down these in the event of a fire) we decided not to stay there.
The NH Schiller across the road was fully booked but the NH city centre had a lovely room and very good staircases.
Didn't actually stay at the hotel but the receptionist was rude unhelpful and made me feel stupid.

Had a reservation at the NH Schiller, but they were overbooked to they relocated me to this hotel. I could not be happier that they did it. This hotel is modern, fresh, has a helpful staff and great location.

The most amazing thing is the staff. They go so out of their way to help.

The rooms are for the most part clean, but very functional and comfortable. They are also very modern, definitely recently renovated. The bathroom handouts add to the comfort as well. Although the room was well-sized, the bathroom was pretty tiny.

The location is also a great asset. It is in the center of Rembrandt Square, full of resturants and people. Amsterdam is a small city, so you can walk to most tourists spot from the hotel is less than an half hour. If you are lazy like me though, the tram literally stops outside the hotel. It could not be easier.

I would without a doubt return to this hotel if i ever return to the amazing place that is Amsterdam.