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“Disappointing start” 3 of 5 stars
Review of Memphis EMB Hotel

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Memphis EMB Hotel
4.0 of 5 Hotel   |   De Lairessestraat 87, 1071 NX Amsterdam, The Netherlands (Museumplein)   |  
Hotel amenities
Ranked #173 of 344 Hotels in Amsterdam
Glasgow, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Disappointing start”
3 of 5 stars Reviewed August 13, 2014

We have been to Amsterdam many times but this was the first time we stayed in the Memphis.
When we checked in we were given room 413. At best this could have been described as a 2 star room. Not at all worth what we paid. It was very cramped, especially for 2 people and the décor was tired. The bathroom was old and appeared unclean with mould on the shower head and grouting. As we were there for a 5 night stay we complained and were given a much nicer room. We felt much happier there but were left with a disappointed taste that the hotel would even give such a room in the first place.
Annoyingly were woken one morning by housekeeping phoning us to see if we wanted the room serviced, despite having a Do Not Disturb sign outside the door!
The location is in a lovely area away from the hustle and bustle.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 6, 2014

The Memphis is a very good hotel in a good location in Amsterdam. Previously others have said that it is not suited for people going to Amsterdam to party and I have agree; however, if you are going to Amsterdam to see the city and get a feel for the culture it is ideal.

You need to get a tram from Centraal station to get to the hotel. Walking is possible but would be very long. The rooms are good sized and have what you need in a hotel.

Prices in the hotel bar were a little pricier than I feel they were worth and that would be my only complaint. All of the staff were friendly and helpful.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 6, 2014

This hotel is in a lovely and quiet area of Amsterdam and at the same time easy to access by trams. Within easy reach of the Van Gogh museum, the opera house, the parks, and lovely historical buildings which are the norm in the whole city.

It is clean and the staff are friendly and helpful. The evenings are quiet and one can take long walks or bike rides. Some lovely corner bistros to watch the Amsterdam life go by as they swing around corners in their bikes. Great for short stays and exploring Amsterdam.

The hotel easily arranges your tours and you can pay all this at the hotel which is a great service.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2014

We stayed in the Memphis for 2 nights. I booked it though the hotels website. The hotel is situated right beside the 16 tram stop so its perfect for getting in and out of the main areas of the city. Found the staff very helpful and pleasant, we were also given complementary drink vouchers on arrival to use at the bar. The room was very spacious and comfortable.

Room Tip: Book in advance
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 19, 2014

3 nights here Sunday to Wednesday. We arrived an hour or so before check in but were happy to be told they had a room ready. Room 308 was fine in many respects with wall mounted TV, a fridge, tea/coffee making facilities and air conditioning. However, the strangest arrangement was the toilet. Normally the toilet is all part of the bathroom in a hotel but the toilet in this room was separate from the bathroom. I mention this as it doesn't really equate with good hygiene to finish using the toilet where, before you can wash your hands you have to use handle to open toilet cubicle door, cross a step and a half to bathroom door, put your hand on the handle to open that before you have access to wash basin. I don't think this is common to all rooms here and now I guess that's why there was a room available an hour or so before our check-in time. Bit worried also that this considered good enough for 'Brits' as we overhead young British couple declare their room number as 408 directly above us where I should imagine they had the same set up. 308 is also directly opposite the lift/elevator area so can be a bit noisy with inconsiderate people coming back to their rooms after midnight. On the plus side, the beds were very comfortable (memory foam mattress). Although the sheets were clean I did notice (when I pulled back all linen to see manufacturer of mattress) that the mattress protector had more than one 'yellow' stain so bit of a yuk factor there. We had breakfast included and it was simple and nice and I was happy to see that they had scrambled eggs, bacon and beans as part of the buffet (they had small sausages too but not at all tasty). The breakfast area was nice to eat in although I would ask that the staff allowed the guests to be allowed a little morning peace as they have a habit of communicating to each other in a loud across-the-room manner. The Memphis is absolutely fine for a 10 minute easy walk to the Museum quarter but a bit far from the city centre's other main attractions. We like to walk so this was not a problem for us. However a tram pass would help anyone else come to terms with this. Hotel is situated on a main road but it's quiet enough to have a relatively peaceful stay here. 4 star NO 3 star YES. For example when we asked if we could take our breakfast coffee out to some tables outside we cheerily told yes no problem but could we bring the cups back inside ourselves as they didn't have someone to do it for them that day (of course we took the cups in but a 4 star hotel would never have to ask guests to do this). Would I return here......YES but I'd definitely reject room 308, 408 because of that separate toilet factor. Would I recommend it...........YES but as a 3 star hotel.

Room Tip: Reject rooms 308 and 408 (and possibly 208 and 508 if these are in line with 308 and 408). You have...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

First of all, I want to say that this was our first time in Amsterdam. We loved Amsterdam very much! Our hotel room was very nice and spacious! Although two other business associates we traveled with said their rooms were very tiny compared to ours. Our bed appeared to be 2 twin mattresses pushed together and sleeping in center felt like we would fall through! Covers for bed was a duvet with a heavy down comforter inside. No sheet. So if you were hot, you had heavy duvet or nothing at all. They served a complimentary breakfast each morning which was nice. Location was very close to bus line, restaurants, and even a grocery. We will definitely return to Amsterdam and would have no problem returning to this hotel.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Memphis EMB Hotel

Address: De Lairessestraat 87, 1071 NX Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#81 Luxury Hotel in Amsterdam
#173 Spa Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Memphis EMB Hotel 4*
Number of rooms: 78
Official Description (provided by the hotel):
The four-star Memphis EMB Hotel is situated in the fashionable heart of Amsterdam just a 15 minute taxi ride from Schiphol Airport. Located within walking distance of the Van Gogh, Stedelijk and Rijks Museums, the Vondelpark and stylish shopping streets.Business and Leisure HotelThe World Trade Centre and RAI Exhibition Centre are also close by making the Memphis EMB Hotel the ideal choice for the business and leisure traveller alike. Check our rooms and (business) facilities and discover what our hotel has to offer you! ... more   less 
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Also Known As:
Hotel Memphis Emb
Memphis Emb Amsterdam

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