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“Pleasant place but Abraoid the breakfast” 4 of 5 stars
Review of Memphis Hotel Museum Square

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Memphis Hotel Museum Square
4.0 of 5 Hotel   |   De Lairessestraat 87, 1071 NX Amsterdam, The Netherlands (Museum Quarter (Museumkwartier))   |  
Hotel amenities
Ranked #227 of 356 Hotels in Amsterdam
London
Level Contributor
95 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“Pleasant place but Abraoid the breakfast”
4 of 5 stars Reviewed May 21, 2014

I'm lucky to have stayed in lots of different hotels in Amsterdam , and none of them being free last week, my client booked me into the Memphis.

Arriving very late, after midnight, due to flight delays at Gatwick, I still get a very nice room. Very spacious, good bed, good strong Wi-Fi signal. The hotel looks clean, and a few paint chips in the corridor don't detract from the feel that it's nice and luxurious. Nice check in.

Good night's sleep. Breakfast is chaos. The breakfast area doesn't look big enough to cater for a full hotel, and it's a scramble for tables. Holland is not a country to visit if you like breakfast as a meal.

I'd certainly say at The Memphis again, but think I'd pop across the road to Let Spain Quotidian cafe for breakfast.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MemphisAms, General Manager at Memphis Hotel Museum Square, responded to this review, June 4, 2014
Dear Guest,

Thank you very much for your comments! I am happy to hear you enjoyed your room, bed and WiFi! I will make the changes to breakfast room so we can cater for more guests in the morning. We will also address the paint in our corridors.
Thanks again for your comment end I look forward to welcoming you in the Memphis again.

Kind regards,

Sander Veldhuijzen
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • Dutch first
  • English first
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English first
London, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 20, 2014

We really enjoyed our four night stay in this comfortable Hotel. Very helpful staff including re booking visits etc, really good breakfast, well appointed room in a good position on a tram route and just a few minutes walk to the Museums. There are some really good restaurants nearby and we had one good meal in the restaurant at the Hotel (under separate management)

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MemphisAms, General Manager at Memphis Hotel Museum Square, responded to this review, June 4, 2014
Dear Guest,

Thank you for your comments.
We are always happy the hear from guests who enjoyed the stay in our hotel!
I look forward to welcoming you again in our hotel.

Kind Regards,

Sander Veldhuijzen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Powell, Ohio
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 7, 2014

Our 2 night stay here was part of a Groupon. The location was good - quite neighborhood which felt safe. 10 minute walk to Van Gogh museum and Rijks museum. About 45 minutes walking to the central station.
The hotel says 4 star - maybe 4 out of 8 possible? Tiny room, tiny bed, no AC, loud as hell, and a very cheery woman yelling, "housekeeping" at 9 am and knocking on our door. Plus we heard her yelling and knocking on the other 10 doors on our floor.
The front desk people were very helpful. Breakfast was good except for some super annoying other guests who let their baby scream while they texted and showed each other photos.
Overall, we spent little on the vacation, so it was ok, but I will not be returning there.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumfries, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 5, 2014

The location is good, in a quiet attractive area, with easy access by public transport to the city centre. It does not however, provide a 4 star experience. The bedroom needed refurbishment. The mattresses were well past their sell by date. The staff were unable to provide me with a proper non-allergenic pillow, important as I am asthmatic. The room was too hot and at one point there was a smell of bad drains. The choice at breakfast is easily surpassed by that on offer in many Scottish 3 star establishments. While the room itself was spacious, the bathroom was very cramped and the grout on the tiling was overdue for a good clean.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Cod
Level Contributor
100 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 2, 2014

Typical of many European hotels, rooms are a bit small by US standards, but good for the area. You are just steps from the trolley so getting into the center (1/2 mile) is easy. If you want to be right in the middle of the action, this location may not be your choosing, but it is quiet and close to public transportation. There are plenty of smaller shops and restaurants within walking distance. The room was well appointed.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 14, 2014

We stayed at the this hotel for a week and can not fault it, our room on the 3rd floor was really spacious comfortable and warm.The staff were very friendly & helpful.
The buffet breakfast was more than adequate.
We would stay there again.

Room Tip: If you have a room in the front of the building you do get traffic noise if you have the window open...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 7, 2014

My boyfriend and I stayed at the hotel in early April 2014. When we arrived we thought the hotel looked nice, and the room seemed lovely too. The truth is this hotel could therefore be a good 4-star stay, but for the multitude of customer service and quality issues we experienced during our 3 nights.

On our first evening it became apparent the TV was not working. A member of staff quickly came to the room but was unable to fix the problem and suggested we change rooms in the morning. In the morning, another staff member managed to get the TV working but by the time we arrived back later that day, the problem had resurfaced. After more staff visits it became clear it could not be fixed however when we then asked if we could change rooms the chap simply shrugged and said "sorry" and walked off. My fella was not impressed as it was quite a big sporting weekend and he was hoping to catch the highlights.

We also booked a double bed; we got two single beds which kept splitting apart in the night. Not good if you are planning a romantic weekend!!

The room was also very, very warm as other comments have suggested. We left the window wide open and the air con on full blast all weekend (air con suggested 16C - clearly broken) but this did no good. This led to another problem in terms of noise levels from the busy road outside but there was simply no way we could sleep without some outside breeze so just had to put up with it.

The main light in the room was also broken making for an entertaining return from the local coffee shop on the first night (not a problem we had noticed before as it had been light)!

The bathroom pipes smelt horrible and you can imagine the combined effect of smelly drains + warm room. The bath also needed a good clean and the shower was very complicated to use, again as other comments have suggested.

As others have also suggested, if you like your morning tea/coffee you will find the amenities very poor indeed with no milk - instead you get a horrible tasting powdered cream substitute.

Breakfast was poor quality/selection which is fair enough if free but not acceptable when you are paying EUR14.50. When we asked if they provided any cooked breakfasts, a bald headed staff member was so rude in his aggressive, ugly response that it put me off eating full stop. So our 14.50 had bought us a bowl of cereal and verbal abuse... hardly 4* service.

I also don't agree with the positives about location. The area is very nice but tram travel to the main city cost us around an extra EUR50 - this money would have been FAR better spent at a more centrally located hotel who care about their customers and don't (a) fail to fix problems, (b) speak to guests like they are doing you the favor just by being there and (c) charge you a fortune for the privilege.

I have had better experiences at much cheaper 3* hotels in the area. I'd hoped this was going to be a really special weekend at a nice hotel but in truth the hotel was easily the worst part of our trip. I will not be staying here again and I strongly suggest you avoid the Memphis EMB Hotel as a destination for your hard-earned pennies!!!!!!

  • Stayed April 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Memphis Hotel Museum Square

Address: De Lairessestraat 87, 1071 NX Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier) , Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#92 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Memphis Hotel Museum Square 4*
Number of rooms: 78
Official Description (provided by the hotel):
The four-star Memphis Hotel is situated in the fashionable heart of Amsterdam just a 15 minute taxi ride from Schiphol Airport. Located within walking distance of the Van Gogh, Stedelijk and Rijks Museums, the Vondelpark and stylish shopping streets.Business and Leisure HotelThe World Trade Centre and RAI Exhibition Centre are also close by making the Memphis EMB Hotel the ideal choice for the business and leisure traveller alike. Check our rooms and (business) facilities and discover what our hotel has to offer you! ... more   less 
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Also Known As:
Hotel Memphis Emb
Memphis Emb Amsterdam

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