Stayed in this hotel for a weekend break with some friends. Location was perfect, all toursit attractions in easy walking distance and easy to find from the train station. Did not have breakfast in the hotel as on the pricy side, would recommend cafe directly opposite the hotel on the damrak, better value for money. High tea in the hotel was great, sat looking out over Dam Square while recharging our batteries.
The rooms were clean and spacious (there was plenty of room for the 3 of us). Rooms were cleaned everyday, with clean towels left.
Check in was quick and efficient, staff at reception were excellent and helpful throughout our stay.
The hotel has a lovely bar but as you would expect extremely expensive, acted as a good meeting place but would not stay for longer than one drink.
The only negative being the noise late at night, but the price you pay for such a central location.

I stayed in this hotel on a recent business trip. The location was great only a short walk from the Central Station and easy access to Amsterdam attractions.

However this is not a 5 star hotel, in reality it is a very tired 4 star hotel. My room was small and in dire need of updating. I was on the 5th floor, which was accessed via one lift that seemed to be hidden away in the back part of the hotel. Despite the higher floor I was still left a note from the hotel management with ear plugs to block out the noise from Dam Square, when I actually needed them to block out the very loud and very awful music that was piped throughout the hotel corridors. Looking out my window I had a perfect view into some apartments opposite, which meant I had to keep my blinds closed at all times for privacy. The bathroom had seen better days and the hairdryer was in shreds and unusable. However when I called the front desk I was brought one within five minutes.

Overall the staff are very friendly and helpful but the rooms are in need of updating. The hotel needs to downgrade its star rating or else they will have many dissapointed guests.

Cant fault the location, have stayed here several times, always had really spacious room overlooking the royal palace. Breakfast is very american but everything there you could ever desire.

This hotel is right smack in the middle of everything. Dam square is centralized right outside the front of the hotel. All little streets dart out every which way around the square. Tram lines were right there, Keytours right across the way, the best restaurants and pastry shops on one of the streets darting out. If you follow the street directly to the right of the hotel's front entrance, it brings you to some very good coffee shops. But then again, most are all within walking distance all around anyways.

Central station is about a 7 minute walk which came in very handy on our two day side trip to Paris. There were no taxi's in town due to a conference but we could scurry ourselves to the station thank goodness! Had time to spare as well. It was great to sit at night in the square by one of the outdoor cafe places. When you were ready to turn in, all we had to do was cross the street and we were at the hotel. I am definately coming to this hotel when we visit again.

Walking all around, we did see a few other hotels but they seemed to have no character and were on the busy side streets. Check carefully when researching your area for a hotel. The Krasnapolsky was very clean and our room was huge. Breakfast was extremely expensive so we avoided it.