All my previous trips to Amsterdam had been 3* and if you've done 3* central Amsterdam you'll know the 'steep stairs to a shoebox with half-a-window and catch-yourself-turning-round' story well. This time we went 4/5* (depending on which website you're looking at) central. The reception and front of house area were 'grand' in a tired, corporate kind of way so expectations were good. The room was a good size with a bed the size of a 3* room and a view out over the garden/terrace from a table and chairs in front of the window.
The breakfast, in the Winter Garden, was fabulous. You name it and it was available: a glass of fizz to start your day, a selection of chopped up fresh fruit, smoked salmon, eggs benedict, a variety of fresh bread rolls, juices, yoghurt, cold cuts, cheeses, cooked breakfast etc. etc. This part of the stay really was top class and definitely 5*.
In fact, all the ingredients were there for a damned (sic!) good stay...
But, aside from the tired and imagination-free decor, some things just could not be ignored. The divan base had several very nasty and unseemly-looking stains along it that detered any application of imagination and should ideally have been cleaned off or at least covered up with a valance if time was short. It was the same story with one of the chairs. The bedsheet had a small but significant tear in it and nothing above average shoulder height had been dusted for some time. The window opened only four inches so we had to close it and have the noisy air conditioning on instead (which itself created problems of a malodorous nature) to cool the room down. In this day and age you'd expect free high speed internet but this was not the case, pity.
These were problems of careless management which shouldn't have happened and which we did make them aware of so hopefeully they won't happen again.
The hotel is fabulously central, about ten minutes walk from Central Station, and great for walking to the many bars and restaurants in the area. We didn't risk sampling the food or wine at the hotel as the prices forbade the risk of experiencing similar standards of hygiene that we found in the room around things we were going to eat and drink .
We will probably go back but will not tolerate similar carelessness next time. We should have demanded another room but we were there to relax and couldn't be bothered with the hassle.
- Official Description (provided by the hotel):
- The NH Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. Situated in a historical building that dates back to 1865, the hotel combines a traditional feel with the comfort and style of modern conveniences. Numerous Amsterdam tourist attractions are within easy walking distance of the NH Grand Hotel Krasnapolsky, including the Royal Palace, Nieuwe Kerk, Anne Frank House, Van Gogh museum, red-light district, and Heineken Brewery. The NH Grand Hotel Krasnapolsky is also quite convenient for business travelers, with public transportation readily available to access places like the RAI Convention Center, Schiphol Airport, and World Trade Center.The NH Grand Hotel Krasnapolsky offers a total of 468 stylish guest rooms, including one split-level suite, six luxurious junior suites, and 35 fully equipped apartments. Stop by the fitness center for a workout or relax with a soothing massage after your busy day. If you arrive by car, the hotel has a parking attendant at your service and a secure paid garage. Excellent public transportation connections take you all around Amsterdam, with bus and tram stops right outside the hotel. The central train station is only five minutes away and Schiphol Amsterdam Airport is just a 25 minute taxi or car ride.There is no shortage of fine food and drink at the NH Grand Hotel Krasnapolsky. Enjoy the hotel’s exquisite buffet breakfast, served every morning in the Summer Garden and glass-roofed Winter Garden. The hotel restaurant Reflet offers an à la carte dinner selection and menu of belle époque French style cuisine. Grand Café Mathilde offers a great selection of homemade tea, liqueurs, and an exceptional view of the Dam plaza. The hotel is also home to the Wynand Fockink Distillery, which dates back to 1679, where you can taste and buy top gins and liqueurs, and its Golden Palm Bar offers a wide variety of the refreshing cocktails.The NH Grand Hotel Krasnapolsky is considered the largest conference hotels in the Netherlands and Belgium, offering an impressive assortment of facilities to help make sure your events are successful. Conference facilities include 22 fully equipped and air-conditioned function rooms, which can accommodate groups of any size up to 1600 people. ... more less
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- Also Known As:
- Nh Hotels Amsterdam
- Nh Hotel Amsterdam