We had a very enjoyable 4 night stay at the Hotel Krasnapolsky. We had booked through a travel agent who asked them to provide early check-in since we arrived at 8 am on a Sunday morning from the US. The front desk staff was very pleasant and efficient and offered to upgrade us to one of the apartments they own in the canal row houses behind the hotel at no charge so that we could check in immediately. The apartments are a bit difficult to get to from the hotel (down the hall, out into the alley, down the alley and around the corner and up the steps to a separate building with a keycard access and then down some very narrow stairs once you are inside) but they are very nicely appointed and staying in the apartment gave us a better feel of what it would be like to live in Amsterdam. We had a nice modern bedroom with a flat panel TV and desk, a living room/dining room with a couch, another flat screen TV, a full kitchen and French doors out to a shared garden courtyard and a very modern and well equipped bathroom. Other than the doors to the courtyard, our lower level room had large windows facing various alleys and walls so we kept the drapes closed most of the time. The building that the apartments are in is in the first block of the red light district. It added to the experience but women traveling alone might prefer to stay in the hotel itself since there was no direct access to the hotel without going outside.
Breakfast in the Winter Garden was included in our room rate and it was a great way to start the day. The food selection on the breakfast buffet was amazing and it is a stunning room. A definite plus. Not sure we would have paid for it had it not been included since it is fairly pricey. Did not try any of the other restaurants or bars. Lobby was large and pleasant with lots of places to sit but not very glamorous.
As mentioned by everyone else, the location is convenient, though not particularly picturesque due to lots of construction in the area and a sand volleyball tournament set up on the square. We took a day trip by train one day and it was nice to be able to walk to the central train station. We would also highly recommend the Hop On, Hop Off canal boats which can also be boarded at the train station. You get a 24 hour pass for 20 Euro and it is good on all three routes. A great way to see the city.
The only negatives were how expensive the internet access was and that no one came to make up our room the first 2 days we were there. When we called to complain we were told that housekeeping services the apartments only upon request since most guests stay there an extended time. It makes sense but it would have been nice to have been told that upfront. We asked for towels and a brief cleaning and they were there within 30 minutes and housekeeping also came the following day without being asked so they recovered nicely.
- Official Description (provided by the hotel):
- The NH Grand Hotel Krasnapolsky in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more less
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- Also Known As:
- Nh Hotels Amsterdam
- Nh Hotel Amsterdam
- Nh Grand Hotel Krasnapolsky