I haven't stayed here for years, so it was nice to return to an old friend. The hotel is very conveniently located in the centre of Dam square, so great for shopping and site seeing. Please note the hotel is currently being renovated, so the main entrance is closed and you need to walk up the street and into a temporary entrance.
The building works seem to be managed well and there was no climbing over building works to get in (I have seen that before!). However, I would have appreciated some notice that this was the state of the hotel prior to visiting, it may have changed my choice.
Check-in, whilst professional and friendly, is slow. I queued behind a couple of people and it took about 5-10 minutes to get my key.
I was sent to lift 5, which made me feel a bit under-rated - its the car park lift, so a little walk and because there is only one lift - a fair wait for it to turn up.
The room is nicely decorated, but on the small side - I would expect more for the money. There is no natural place to put your suitcase and the wardrobe is tiny.
However, the room was comfortable, everything worked and it was cleaned very well.
Breakfast in the hotel is very good, situated in the winter gardens, its a large and impressive venue. There is a good choice of items, but I did find things had run out (bread, eggs etc) - a bit more attention to detail here, would be appreciated. However, a great place to spend a hour and you do not feel rushed.
I did not eat here during the evenings no had room service.
So in general, a good hotel that seems to be making a fair job of renovations, but there is inconvenience to the customer which was not recognised.
I will be back, when the price is right.
- Official Description (provided by the hotel):
- The NH Amsterdam Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more less
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- Also Known As:
- Nh Hotels Amsterdam
- Nh Hotel Amsterdam
- Nh Grand Hotel Krasnapolsky