From the start of our early check in the hotel staff were very helpful and friendly. Our room was not ready until normal check in time however the concierge were more than happy to keep out luggage. The hotel was clean and very warm and a good impression was made from the onset. Our room was clean and spacious and the beds were comfortable. Our air con broke during our 4 day stay however the staff were very helpful and provided us with 2 fans etc, they took money off our bill as they could not fix the problem which was very good of them. We did not eat at the hotel but did visit the bar and again the bar staff were good fun and made us some cracking cocktails. Overall I will definitely visit the hotel again when I return to Amsterdam. A great hotel, with good staff and nothing was too much bother for them all.
- Official Description (provided by the hotel):
- The NH Amsterdam Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more less
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- Also Known As:
- Nh Hotels Amsterdam
- Nh Hotel Amsterdam
- Nh Grand Hotel Krasnapolsky