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“Great location” 4 of 5 stars
Review of NH Amsterdam Grand Hotel Krasnapolsky

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NH Amsterdam Grand Hotel Krasnapolsky
5.0 of 5 Hotel   |   Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky) (Binnenstad)   |  
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€15 for your next stay
Ranked #99 of 344 Hotels in Amsterdam
Kingsbridge
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Great location”
4 of 5 stars Reviewed December 26, 2013

We took a pre Christmas break to Amsterdam and chose this hotel for its location. It certainly did not disappoint. The central location on Dam Square meant that almost everywhere was within leisurely walking distance, even the street markets (including the flower market).

The hotel has obviously been long established and does have an air of grandeur but not double glazing! Our room was spacious and spotless with both a bath and large walk in shower
room. And the BBC TV channel meant that we could keep up with events at home. All the staff were friendly and helpful.

A good breakfast is a must for setting you up for the day and the Krasnapolsky exceeded our
expectations. The breakfast 'room' is a massive glass roofed area which made the almost limitless choice of hot. cold, savoury and sweet breakfasts all the more enjoyable.

Be sure to visit the W & F gin museum 'round the back of the hotel' for a tasting session. It is open from 3:00 pm until 9:00 pm during which time you can taste some of the 100 flavoured
genever (gin) based liquers for 2.65 euros for an overflowing glass.

And watch out for the cyclists. The trams and the cars will not get you but the 'million' cyclists
on the cycleways next to the pavements will do their very best!!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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São Paulo
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 25, 2013

Very convenient location , in the middle of downtown, you can go walking to the majority of the atractions.Good restaurant, excellent breakfast, very confortable room.Efficient and polite emploees.Good wi-fi internet.Points for improvment: Few cables channels options. bath area too sllipery, dangerous for ancient people

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livingston, United Kingdom
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 20, 2013

We stayed here in late October ,our son was running the Amsterdam marathon.The hotel is a short walk from centraal station just strait up the Damrak turn left you there.The hotel is directly on dam square easy access to all the local areas the main tram stops are easy to find, the staff at reception were very helpful with providing maps and info. Our room was large, nice big bed the usual robes ,slippers and quality toiletries, we had a balcony that gave us rooftop views over Amsterdam this is a very nice hotel. Will stay there again on future visits.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2013

This was a great hotel in a perfect location in Amsterdam. From the minute we entered the front door, we were warmly greeted by several members of the hotel staff. The check-in process was without delay and in fact, they upgraded our room as a courtesy. The Christmas Markets were in full operation right across the square extending all the way to the train station. There are so many restaurants near the hotel offering a wide choice of menus as well as great shopping. While the hotel was great, the staff was outstanding and really made our stay enjoyable.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Inverurie
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2013

Great location for walking round the town's sights and shops and the tram service is really convenient for trips to locations outwith the centre.
The hotel itself is worth every bit of its 5 star rating.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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Dungannon, United Kingdom
1 review
4 of 5 stars Reviewed December 19, 2013

Had our usual yearly trip to Amsterdam and stayed at the Krasnapolsky,Great hotel, convenient , stayed in a business room with was modern , clean and well appointed .Breakfast are to die for !!!!! Its good to price around for a good deal for the hotel as some site are very expensive.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 19, 2013

wonderful location but awful service. it took 4 times to get the right room (twin instead of double, heating broken, door lock broken...). finally we got a room smelling of smoke, despite the non smoking hotel sign. no take down in the hotel. and they call it 5 stars? forget it.

Room Tip: try to get a room in the dependence building. rooms renovated. but you have to exit outside the main...
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  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline v, Guest Relations Manager at NH Amsterdam Grand Hotel Krasnapolsky, responded to this review, December 22, 2013
Dear Massimiliano,

Thank you for taking the time to share your experiences after your stay with us.

We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. Please accept our sincere apologies for the inconvenience caused.

In order to ensure that this matter is thoroughly investigated, we would appreciate it if you could contact us via guestservice.nhkrasnapolsky@nh-hotels.com

With kind regards,

Caroline - Guest Service Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square , Red Light District
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#56 Luxury Hotel in Amsterdam
#69 Romantic Hotel in Amsterdam
#79 Business Hotel in Amsterdam
#80 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 468
Official Description (provided by the hotel):
The NH Amsterdam Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more   less 
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky

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