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“Location, Location!” 5 of 5 stars
Review of NH Amsterdam Grand Hotel Krasnapolsky

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NH Amsterdam Grand Hotel Krasnapolsky
5.0 of 5 Hotel   |   Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky) (Binnenstad)   |  
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5% EXTRA DISCOUNT
Ranked #100 of 350 Hotels in Amsterdam
Reno
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Location, Location!”
5 of 5 stars Reviewed November 14, 2013

What a cool place to be in the middle of Amsterdam. Very old historic building with lots of character. Room was small but comfortable. I wouldn't recommend bringing too much with you as there is no room to put it unless you want to leave everything in your suitcase. Food was tough if you are vegetarian, they eat ton of meat and cheese and pastries are a norm for every meal. Bring comfortable shoes, this is not a place for high heels. People are friendly and very helpful.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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3,068 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (442)
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Copenhagen
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 14, 2013

Stay away. I was given a really poor room. Bath Tub was corodet with a 20 cm big crack. No toilet doors, but what can best be described as cabinet doors, and they did not lock. Gap between your door and the hall way, so light and smells has free passage. Also a bit creepy that everyone at the hallway can hear what you say in the room. Really bas odour in room. TV never worksed properly (I found two English speaking programs, but sound fell out with every third word, so impossible to watch).

Biggest and worst problem is the lack of internet. I changed room (after first suggesting to check out - and then retrurning after an hour to the reception with the question "is it an option to get another room"? - Turned out to be no problem. I wonder why this was not offered immediately whan I complained.

Stay away from cafe in lobby. Chicken "meat" in broth was diced slices from Cold cuts apparently from the breakfast table. Staff is indifferent with you as a guest. I asked what to do about the internet. "You have to buy it to get a better access" (They advertise it to be free). The paid service is just as poor as the free. It does not work properly anywhere at the hotel. I meassuered the speed on three different devises, and it never reached above 200 mbps.
Even in the new part of the hotel, the internet never got above 200 mbps. I lost connection in all my Skype calls to clients in average three times.
(In fairness I was not charged for this when checking out).
Only thing that was OK is the Restaurant "Reflet". Even if they served a wrong soft dring (problem due to allergy), and one meal was raw inside (uncooked), at least they appologised and made up for it on the bill.

I shall never stay at NH Hotel Kraznapolsky Amsterdam ever again.

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed November 14, 2013

perfect for loaction, price and the best breakfast,cocktails and restaurant in amsterdam ! friendly staff , beautiful ambience , excellent site location acces to all parts of masterdam; who else has a canal cruise on their back door step!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
1 review
5 of 5 stars Reviewed November 14, 2013

Nice apartment, lots of space and good location for the money. Can recommend apartment 7308. First floor with bathtub and canal view. Quite close to the main hotel. Yes - it can be a bit noisy, but that would be the case for most street-facing hotels and apartments in Amsterdam. Use your airline earplugs.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Constanta County, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 14, 2013

Very nice hotel. Situated in the heart of Amsterdam. Large, modern and very clean room. Excellent breakfast...all that you need!
Helpful staff!
Little to late the check in...about 3 PM.
Is the perfect place for visiting Amsterdam.
It's exacttly in the maim square, in front of "Madame Taussauds Museum!
For sure i will come back there!

Stayed August 2013, traveled with friends
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Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 14, 2013

Very nice hotel. The best location in town. easy access to all major attractions. We got a room in the renovated section. The room was in clean decoration modern and comfortable. The only downside was that we stayed at the first floor and we could hear the street noise. (It is an alley so it is not so bad).
The staff were helpful.

Room Tip: Ask for high floor.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 12, 2013

This Hotel is right on damn square..lovely bars,restaurants and shopping centres,markets nearby. the staff were lovely,rooms spotless and comfy comfy giant beds. the food very expensive as was rooms but well worth it. fresh cakes to die for!)))

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#58 Luxury Hotel in Amsterdam
#65 Romantic Hotel in Amsterdam
#70 Family Hotel in Amsterdam
#74 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 468
Official Description (provided by the hotel):
The NH Amsterdam Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more   less 
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky

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