After visiting Amsterdam a few times over the years, we stayed here mainly due to its central location on Dam Square, walking distance to all the attractions of the city.
The staff are very professional and friendly. On arriving, we were offered an upgrade from the deluxe room to an apartment. The apartment was very clean and comfortable whilst being very spacious and modern. Just a few things let this experience down:
Firstly, the access to some of the apartments is a little strange. Practically going through a service entrance next to the kitchens and then up a steep flight of stairs outside the main building is not what I expected in a 5star hotel. To be fair though, I'm sure they wouldn't offer this block to the elederly or infirm.
Secondly, the building is obviously very old- and so are the windows in this section- so sound proofing is non existent in this area of the hotel. Therefore, when workers are emptying recycle bins and wheeling laundry between service entrances directly under your apartment window at 7am, it tends to wake you up early.
Although the apartment was lovely and we enjoyed our time there, I do think that we may have been better off keeping our original room.
I would still recommend this hotel though- but I'm not quite sure I would personally class it as a 5star establishment.
- Official Description (provided by the hotel):
- The NH Amsterdam Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more less
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- Also Known As:
- Nh Hotels Amsterdam
- Nh Hotel Amsterdam
- Nh Grand Hotel Krasnapolsky