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“Not 5 Star - not recommended!” 2 of 5 stars
Review of NH Amsterdam Grand Hotel Krasnapolsky

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NH Amsterdam Grand Hotel Krasnapolsky
5.0 of 5 Hotel   |   Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky) (Binnenstad)   |  
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Ranked #88 of 345 Hotels in Amsterdam
Winchester, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Not 5 Star - not recommended!”
2 of 5 stars Reviewed October 10, 2013 via mobile

I agree with the reviews in here. This hotel may have been 5 star 10-20 yrs ago but now it is very dated and shabby. Rooms are clean enough but dated. Service is mediocre and the staff are not very attentive or dressed well. Price is poor despite the location. There are better hotels nearby that are better value (convent for example). Even the free wi-if is stingy (100mb and you pay over that)? Fine for browsing but me and my partner were working so this was eaten quickly. Most other hotels in Amsterdam don't have limits (and all offer free wi-if, I've stayed in a lot if places). Breakfast also isn't included in the std price which is poor. Fine as a one off but wouldn't come back.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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2,412 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (349)
Date | Rating
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English first
Runcorn, United Kingdom
Top Contributor
119 reviews 119 reviews
34 hotel reviews
Reviews in 53 cities Reviews in 53 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed October 10, 2013

Krasnapolsky - Our Weekend Break Retreat

Stayed at the Krasnapolsky many times over the years, heading back at the end of November

The comfortable lounge with birds-eye view of the Royal Palace offers a leisurely space to relax. Grand Hotel Krasnapolsky has created its own unique charm in the middle of this active city.
NH Grand Hotel Krasnapolsky is a luxurious 5-star hotel located in the very heart of Amsterdam city overlooking Dam Square.
As you step out of the hotel you can enjoy the strolls round the stunning architecture of this wonderful city or walks along the to Madame Tussauds or into China town & the red light area. For those travellers (wives) with a rental tendancy, hide the credit cards.
Exceptional comfort and high-standard service are offered to all in this lavish hotel. Enjoy the break. GCD

Room Tip: Try for a room in the annex
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dubai, United Arab Emirates
Top Contributor
177 reviews 177 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 10, 2013

The Hotel located in Dam Square in central Amsterdam. All city attractions are within walking distance from the hotel. Close to Royal Palace, Nieuwe Kerk, Anne Frank House, Van Gogh museum, red-light district, and Heineken Brewery. Rooms are large and clean.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Llanelli, United Kingdom
1 review
4 of 5 stars Reviewed October 9, 2013

A great price for a quality hotel in a superb location offering fantastic facilities. Rooms were clean and well equipped with the only thing lacking is the friendliness of the staff on check in. A smile goes a long way!!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with NH Hotels

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Santa Fe
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 9, 2013

I booked this through Hotwire. They claim that it was a 5 star hotel - based on all other travel sites. I read some of the other reviews after booking and thought that people may be exaggerating when they gave their negative reviews. Unfortunately, they are spot on. This 5 star property is really a 2 - 3 star hotel. I have stayed at better airport hotels - the ones that you only need to show up for the night and leave early the next morning.

Everything about it is shabby. From the cheap Ikea-like furnishings to the old, dirty carpets in the halls. There is very little closet space and so we had all our luggage strewn over the room (no drawers, credenza, etc.). The bathroom had a translucent glass wall and if you turned on the light in the bathroom the whole room was flooded with light. This made it a problem with my family when I had to get ready early mornings to get to my meetings. By the way, this is their newly remodeled rooms.

There are several reviewers that say that it is a prime location. Yes, it is in the center of the city but I would hardly call it perfect - there are noisy crowds that congregate in the square and leave all their trash behind. The Red Light district is right behind the hotel and there is a constant flow of traffic of on-lookers, shoppers and users of the services there, all contributing to the noise level and the "sleaziness" of the hotel location.

I did not see any redeeming value of this hotel. I would direct you to choose some other hotel - if not then you will be writing a similar review as this one.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with NH Hotels

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New York City, New York, Usa
1 review
5 of 5 stars Reviewed October 9, 2013

great hotel great location, very professional. the breakfast buffet is one of the best and the atmosphere is great. I have stayed in every hotel in Amsterdam and consider this the best of all. favorite.





  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 8, 2013

The NH Grand Hotel Krasnapolsky is one of best hotels I ever visited, 5 star in value and hospitality. We were there for Easter 2013 from Fri. until the Monday. We arrived @ 9 a.m. approx and got our room straight away. Laura was on the desk that morning and gave us a beautiful room. Breakfast was until 12 noon each day. Easter Sunday morning was amazing with the lobby full of chocolate delights and tghe chef there giving out easter eggs very tastefully decorated. Very central located in Dam Square. Easy access from the airport by shuttle. Only negative of our stay was that the room was cold we had to get in another room heater.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square , Red Light District
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#53 Luxury Hotel in Amsterdam
#63 Romantic Hotel in Amsterdam
#73 Business Hotel in Amsterdam
#78 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Official Description (provided by the hotel):
The NH Amsterdam Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more   less 
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky

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