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“Great Location- shame about the hotel” 3 of 5 stars
Review of NH Amsterdam Grand Hotel Krasnapolsky

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NH Amsterdam Grand Hotel Krasnapolsky
5.0 of 5 Hotel   |   Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky) (Binnenstad)   |  
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Ranked #88 of 345 Hotels in Amsterdam
Aberdeen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Location- shame about the hotel”
3 of 5 stars Reviewed April 3, 2012

Not a 5 star hotel. Booked a double bed found out it was two singles pushed together (twin). We had booked with in with our 3yr daughter and the room was facing the street, very loud and did not get a good nights sleep all weekend. Hair dryer in the bathroom never worked. Gym inside hotel open for a limited time. Booked wake up call for departure and it never happened. Every time went to reception there always seemed to be someone complaining. Wi-fi should be free in all rooms instead you had to buy time on it.. CRAP! Although great location....

Room Tip: Dont get any rooms facing the main street as very loud.. try and get internal hotel rooms.
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,406 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
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English first
London, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 2, 2012

Fantastic high end hotel in Amsterdam, room service food is excellent, and the bar staff really know their stuff and can make some amazing drinks. The breakfast in the winter gardens is incredible, one of the best, if not the best breakfast buffets I have had outside the US.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netanya, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2012 via mobile

I cant say anything bad about this hotel! You cant ask for a better location since the hotel is right in Dam Square! The hotel is beautiful and very classy and the room was lovely and very clean. The only thing i expected from this hotel and wasn't available is free wireless connection.. You get only 30 min for free for the entire time that you stay in the hotel and only from the lobby...

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 31, 2012

This is not a five star hotel as they said it was. The location was great, but everything else is just okay. The room was okay, but a bit cramp for three people. It was dark even with most lights on. The air conditioner was not working as we wanted it to. The bathroom seemed more spacious than the bedroom. The large tub was a plus for soaking our feet after a long day of walking.

Room Tip: Ask for a renovated room.
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  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 29, 2012

Probably was once a 5 star hotel - but tired now - chipped bedroom furniture, mildew and mould in bathroom. However, the room was extremely spacious and the bed was incredibly comfortable. We found the hotel extremely busy - conferences, meetings and a bit in personable. I think if you want to stay in the centre of Amsterdam for convenience then this may be for you. Amsterdam is a city that you can easily walk around and we saw a lot of stylish boutique hotels which were cheaper and smaller and in hindsight more classy and more our style. Having said all this it was adequate and comfortable and 'nice'.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Durham
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 29, 2012

We had a fantastic stay at the Grand Hotel Krasnapolsky , the staff where lovley and helpful and the room was very comfortable with all the little extras you would expect from a hotel of this rateing.
The breakfast is wonderful, and the choice second to none.

This was our second stay in this hotel and would not hesitate to book in again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Colwyn, United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 28, 2012

Had 4 excellent nights here, great location in Dam Square. Room was spacious and comfortable, breakfast was unforgettably delicious and what a fantastic breakfast room. Service was good and polite, great value and would definitely return.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Grand Hotel Krasnapolsky

Address: Dam, 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Dam Square , Red Light District
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#53 Luxury Hotel in Amsterdam
#62 Romantic Hotel in Amsterdam
#72 Business Hotel in Amsterdam
#73 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — NH Amsterdam Grand Hotel Krasnapolsky 5*
Official Description (provided by the hotel):
The NH Amsterdam Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more   less 
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky

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