We were concerned by some negative reviews of this hotel on Trip Advisor, but it worked out quite well for us. Check-in was fast, and they let us into our room at noon, after a long overnight flight, which was appreciated. The receptionist upgraded us to a "deluxe" room without added charge. Our US Airways vacation package apparently came with breakfast, so we were pleasantly surprised by the large buffet style breakfast every morning included in the hotel rate (eggs, waffles, pancakes, bacon, potatoes, fruit, breads, juices, teas, etc.). The hotel breakfast and restaurants were quite pricey, so you want to be sure to get breakfast included in your rate or possibly eat elsewhere. The breakfast area in the historic Winter Garden was quite nice, like eating in a ballroom or large atrium. We were placed in the Amsterdam Wing adjacent to the hotel in the old Salvation Army building. We really liked this wing, as all the rooms on 4-5 floors were modern and seemed recently renovated. Our fourth-floor room was large and had a great view of a side street leading into Dam Square. The room was well appointed with tv, mini bar, safe, wireless/wired internet access, robes, slippers, plenty of bathroom supplies refreshed daily, ice chest with convenient ice machine on hall, coffee/tea machine with complimentary packets, etc. Television programming was limited, showing mainly news programming in a half dozen languages, and only 3-4 English language channels including BBC 1-2 (i.e., snore). Our room had nice hardwood floors, as well as a big blow-out window that afforded good views, and the furnishings were modern. The bathroom was quite large with a big tub/shower, plenty of room on the vanity, and despite what others have said about water temperature, it didn't seem to be a huge problem. It fluctuated a little, but wasn't that bad, in our wing anyway. I will say this hotel sprawls across several buildings, so it may be a bit of pot luck, depending on where you get placed. The Amsterdam Wing, however, was quite nice. My only real complaint would be the lack of sheets on the bed. The bed only came with a thick down comforter, which was too heavy, leaving you with a choice of freezing with no covers or baking under a parka. Another small complaint would be the Internet access, which is 10 euros per day with limits placed on download/upload, our 17-18 euros per day business class with unlimited data. Speed did not seem to be an issue in the 10 euro economy class, but the limits on uploads were unusual and annoying on vacation, when trying to save a day's worth of images to Flickr. The location of this hotel can't really be beat. There is every type of food imaginable literally underneath the Amsterdam wing--asian, italian, argentinian steak, mexican, croissants, chocolates, etc., with tons of restaurants and tourist shops all around Dam Square. Most tram lines run through Dam Square, so you can get north, south, east, west, very easily. The walk to Central Station would be a bit far with luggage in tow (just under a mile), but it was easy to hop on a tram and go straight to the hotel/station in less than 5 minutes. Great hotel--go for the Amsterdam Wing. I would definitely stay here again.
- Official Description (provided by the hotel):
- The NH Amsterdam Grand Hotel Krasnapolsky hotel in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more less
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- Also Known As:
- Nh Hotels Amsterdam
- Nh Hotel Amsterdam
- Nh Grand Hotel Krasnapolsky