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“Excellent place to stay in Amstedam” 5 of 5 stars
Review of NH Collection Amsterdam Grand Hotel Krasnapolsky

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NH Collection Amsterdam Grand Hotel Krasnapolsky
5.0 of 5 Hotel   |   Dam 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky) (Red Light District (De Wallen))   |  
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Ranked #107 of 357 Hotels in Amsterdam
West Islip, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent place to stay in Amstedam”
5 of 5 stars Reviewed January 3, 2012

I stayed at the NH Grand Hotel Krasnapolsky in August 2011 as one of the stops on our honeymoon. This was by far our favorite hotel in the 5 countries that we visited. The location is excellent, a 10 minute walk from the station and has all of the shops, food, red light district etc. all in walking distance. The bed was extremely comfortable (which I have found to be a problem in many hotels) and the staff was the most pleasant, nice people I have ever come across. My wife and I will be back in Amsterdam in February and we will once again be staying at this hotel without hesitation.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tommy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,847 reviews from our community

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New York City, New York
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed January 3, 2012

This hotel is a little bit pricey for what you get - not the best value. Overall, it's a good hotel, but it's not a 5 star.

The staff is terrific. They speak perfect English, they are so nice, and they are great about giving directions and helping you find things. The lobby is spacious and gorgeous. The location can't be beat. It's easy to find and right in the center of things. There's a tram stop across the plaza, and you can walk to many attractions from the hotel, including the Anne Frank House, the Red Light District, Old Church, many coffee shops, and de Poizen boot.

The room was spacious and the bed was comfortable. There is a restaurant there, but it's pretty pricey so we didn't partake.

The bathroom had some big problems though. When we first checked in, our non-smoking room was fine, but the bathroom absolutely reeked of cigarette smoke. We called down and they sent someone up with air freshener and that did the trick. I found it rather annoying that the cleaning staff didn't notice and do something about that when they cleaned it. The other huge problem with the bathroom was that the shower water temperature would never stay where you put it. First of all, please know that this hotel LOVES its hot water. The hot water was scalding, so not much was needed. However, the shower continually vacillated between pleasantly warm, scalding hot, and freezing cold. With no pattern to anticipate those very unpleasant changes. Needless to say, we took extremely fast showers! Another problem we experienced is that the hallways always smelled like poop. I don't know why, but you were hit with it every time we exited our room.

My last complaint is that the rooms had no free wi-fi, and the price for it was exorbitant. I've stayed in enough hotels that provide wi-fi in the rooms to know it's not that big a deal anymore, so a purportedly 5 star place really should provide that with no problem.

Even with the problems mentioned, I would probably stay here again. The location is that good.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jwall915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
298 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed January 3, 2012

Booked to be right at the heart of the Dam Square for New Year 2012 Celebrations - Nice to have somewhere to retreat to from the fireworks! ;-)
Nice Hotel, no issues during stay of note. Would stay again. TV kept freezing (hotel management system) - but sorted itself out after 1st night. Our room was pretty good having been renovated in last 12 months? but was in a separate building where you had to leave the hotel and cross a pedestrian street/cut through. This was not a problem for us, but feels slightly detached and wonder if all hotel services have to travel al fresco as well?
Taxi to airport 45eu (fixed) which is booked via hotel. Good price considering average of 60 previously....

Room Tip: Rooms in the 'Royal Wing' (separate building) are newer and have been refurbished recently...
See more room tips
  • Stayed December 2011, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Brooska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brentwood essex
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed January 2, 2012

reception staff friendly and attentive but room service not good.had problem with our room but were moved and offered complimentary breakfast so ok.good location have been to amsterdam on many occasions and have stayed in better hotels at better room rates

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank g0lden0ldie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 1, 2012

This hotel has everything you need.... clean spacious and modern rooms (very comfortable beds), efficient and helpful staff, walking distance from the central station, entertainment and restaurants all around. Definitely recommended.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lino2939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
1 review
3 of 5 stars Reviewed January 1, 2012

i stayed here for two days on a trip, when i arrived i was happy with the location and the look of the hotel, however the staff was not helpfull and quite rude to us, the room was nice but when we walked in we notice a shower cap covering the smoke alarm and dident think much of it, the next day we asked for the rrom to be cleaned and returned later to find we couldent enter our room ( card wouldent work ) goes to the desk to ask why and they called security ( big angry guy ) who then says leave the hotel because of the shower cap which we dident put there, after a very long arguement he returned and sayes the manager will let you off once but were watching you. ( the big problem with it was it was new year and everywhere was booked ) in general everyone we spoke to was rude

  • Stayed December 2011, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank manchesteruk d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Austell, United Kingdom
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed December 23, 2011

Had a really fantastic stay here. The staff were helpful & friendly. Loved the Reflect restaurant & the upmarket cafe inside the hotel. Our room had just been refurbished, it was modern & very tastefully done. The location was also perfect. Will definately go back.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Alice A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about NH Collection Amsterdam Grand Hotel Krasnapolsky

Address: Dam 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen) , Binnenstad , Dam Square
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#58 Romantic Hotel in Amsterdam
#64 Luxury Hotel in Amsterdam
#70 Business Hotel in Amsterdam
#81 Family Hotel in Amsterdam
Price Range (Based on Average Rates):
Hotel Class:5 star — NH Collection Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 451
Official Description (provided by the hotel):
The NH Collection Grand Hotel Krasnapolsky in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more   less 
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky

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