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“dated but convenient” 3 of 5 stars
Review of NH Amsterdam Doelen

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NH Amsterdam Doelen
4.0 of 5 Hotel   |   Nieuwe Doelenstraat, 26 | City Center, 1012CP Amsterdam, The Netherlands (Formerly NH Doelen) (Binnenstad)   |  
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Ranked #232 of 344 Hotels in Amsterdam
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“dated but convenient”
3 of 5 stars Reviewed July 25, 2014

We travelled with 2 children and my parents. Minuses: Room was small, hardly big enough to fit a baby's cot. There is not much space to put your stuff once unpacked. There is NO AIRCONDITIONING (and it was 30 celcius the day we arrived!) and there is no ventilation in the loo. They gave us a fan, but it was still quite uncomfortable, and it was noisy with the windows open. Shower temperature is variable but not actually to unpleasant degree. There is only 1 lift and it broke down for one day. The decor and furniture are very dated (think grandparent's era) although clean enough. The hotel needs a thorough renovation. The hotel is overpriced but then Amsterdam is very expensive so it's probably "reasonable". Plus: Location is very good (5 minutes to Rembrandtsplein, 3 minutes to trams, staff are more friendly than most other locals. We enjoyed our trip to Amsterdam but I would not go back to this hotel. There must be better value for money elsewhere!

Room Tip: Choose lower floor in case lift breaks down again!
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • Dutch first
  • English first
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English first
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed July 23, 2014

Very nice location, great service, great atmosphere. Old building, rooms were not modern but very clean and comfortable. Everything worked nicely. Overall I enjoyed my stay very much. I would certainly go back.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

Not the most luxurious hotel, but quite affordable, and very well located. Polite and friendly staff, free wifi and a clean and spacious room.
A very central location great for sightseeing, and in walking distance of all Amsterdam attractions.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olympia, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2014

Located on one of the center canals, close to many sites. Staff was very helpful and friendly. The morning buffet breakfast was absolutely outstanding with some 20-30 items to choose from; beautifully arrayed and delicious. Very disappointed in the poor quality of the room (frayed and warn carpeting; lumpy pillow and too soft mattress) though it was clean.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 17, 2014

Absolutely love staying here, staff and facilities are excellent. Good hearty breakfasts too.A bit far from the station if you have luggage. But situated in a perfect position to enjoy Amsterdam and all she has to offer.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Bath, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 14, 2014

Walking distance from Central Station and Museums but also on tram route. Slightly faded but comfortable all the same. Can't comment on dining. Masses of places to eat locally, including large lively restaurant next door.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st. catharines
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 14, 2014

We are just back from a weeks stay at the Doelen.

Upon arrival the staff were very friendly and allowed us an early check-in which was much appreciated since we had been flying all night. I should mention that I had emailed the hotel prior to our arrival and asked for an upgrade to a canal view room and they responded with an email saying there would be a 25 Euro upcharge per day which I declined. We were pleasantly surprised to be allocated a canal view room even though we did not pay the upcharge.

The bathroom was well appointed and clean. The walls could of used a little paint and yes some of the furniture is scratched or marked. The rooms are in dire need of air condtioning as we slept with our window open every night along with the little fan going. The hotel has character and a great location. We did not buy a transit pass, just walked everywhere but did take a cab from Central Station with our luggage. Restaurants near by that I would recommend: Cafe Du Jardin (next door), La Place and Pasta Pasta (red light district).

We left our camera on a bus tour and the staff assisted us with retriving it from the tour company. They always asked what your plans for the day were and assisted with any directions or reservations you required.

I give this hotel an average rating due to the tired rooms. The maid cleaned the room each day but the bathtub was never cleaned during our stay.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leticia M, Manager at NH Amsterdam Doelen, responded to this review, July 16, 2014
Dear allredaythere,

First of all thank you very much for taking the time to write a review about our hotel.

Also thank you for the nice words towards our staff.

Our guests’ satisfaction is a main goal for NH Hotel Group, therefore it is of great importance to us that you felt comfortable and at ease.

As for the comments about the building, you are totally right. We hope to be closing in the near future for a total refubrishment.

Hope to welcome you again in a new nh Doelen

Best regards

Leticia Muro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Doelen

Address: Nieuwe Doelenstraat, 26 | City Center, 1012CP Amsterdam, The Netherlands (Formerly NH Doelen)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#89 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Amsterdam Doelen 4*
Number of rooms: 85
Official Description (provided by the hotel):
Amsterdam’s oldest and most celebrated hotel, the NH Amsterdam Doelen hotel rests on the banks of the Amstel River in the heart of the city’s historic center. Dating back to the 17th century this cultural landmark has played host to everyone from Queen Victoria and Empress Sissi to The Beatles and Rembrandt—whose world famous "Night Watch" was painted on the hotel’s third floor. ... more   less 
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Also Known As:
Nh Doelen Hotel Amsterdam

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