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“Very pleasant experience” 4 of 5 stars
Review of NH Amsterdam Doelen

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NH Amsterdam Doelen
4.0 of 5 Hotel   |   Nieuwe Doelenstraat, 26 | City Center, 1012CP Amsterdam, The Netherlands (Formerly NH Doelen) (Binnenstad)   |  
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Ranked #228 of 350 Hotels in Amsterdam
Saint Louis, Missouri
1 review
“Very pleasant experience”
4 of 5 stars Reviewed July 23, 2014

Very nice location, great service, great atmosphere. Old building, rooms were not modern but very clean and comfortable. Everything worked nicely. Overall I enjoyed my stay very much. I would certainly go back.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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660 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 19, 2014

Not the most luxurious hotel, but quite affordable, and very well located. Polite and friendly staff, free wifi and a clean and spacious room.
A very central location great for sightseeing, and in walking distance of all Amsterdam attractions.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olympia, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2014

Located on one of the center canals, close to many sites. Staff was very helpful and friendly. The morning buffet breakfast was absolutely outstanding with some 20-30 items to choose from; beautifully arrayed and delicious. Very disappointed in the poor quality of the room (frayed and warn carpeting; lumpy pillow and too soft mattress) though it was clean.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 17, 2014

Absolutely love staying here, staff and facilities are excellent. Good hearty breakfasts too.A bit far from the station if you have luggage. But situated in a perfect position to enjoy Amsterdam and all she has to offer.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 14, 2014

Walking distance from Central Station and Museums but also on tram route. Slightly faded but comfortable all the same. Can't comment on dining. Masses of places to eat locally, including large lively restaurant next door.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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st. catharines
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 14, 2014

We are just back from a weeks stay at the Doelen.

Upon arrival the staff were very friendly and allowed us an early check-in which was much appreciated since we had been flying all night. I should mention that I had emailed the hotel prior to our arrival and asked for an upgrade to a canal view room and they responded with an email saying there would be a 25 Euro upcharge per day which I declined. We were pleasantly surprised to be allocated a canal view room even though we did not pay the upcharge.

The bathroom was well appointed and clean. The walls could of used a little paint and yes some of the furniture is scratched or marked. The rooms are in dire need of air condtioning as we slept with our window open every night along with the little fan going. The hotel has character and a great location. We did not buy a transit pass, just walked everywhere but did take a cab from Central Station with our luggage. Restaurants near by that I would recommend: Cafe Du Jardin (next door), La Place and Pasta Pasta (red light district).

We left our camera on a bus tour and the staff assisted us with retriving it from the tour company. They always asked what your plans for the day were and assisted with any directions or reservations you required.

I give this hotel an average rating due to the tired rooms. The maid cleaned the room each day but the bathtub was never cleaned during our stay.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leticia M, Manager at NH Amsterdam Doelen, responded to this review, July 16, 2014
Dear allredaythere,

First of all thank you very much for taking the time to write a review about our hotel.

Also thank you for the nice words towards our staff.

Our guests’ satisfaction is a main goal for NH Hotel Group, therefore it is of great importance to us that you felt comfortable and at ease.

As for the comments about the building, you are totally right. We hope to be closing in the near future for a total refubrishment.

Hope to welcome you again in a new nh Doelen

Best regards

Leticia Muro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

The Doelen Hotel in Amsterdam is in a fantastic location, very close walking distance to many of the major sites in the Central district. It's just steps away from the tram, which is easy to use. Numerous restaurants are close by, too. The staff were very friendly and helpful for our stay. The rooms are small, in the typical European style, but very comfortable and with all the needed amenities. Wifi worked fine, too. I'd definitely recommend this hotel.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leticia M, General Manager at NH Amsterdam Doelen, responded to this review, July 11, 2014
Dear Barry,

We are glad to read that you really enjoyed not only your stay at the NH Doelen but also the city of Amsterdam.

It is nice to read that our staff was helpfull and friendly during you stay. We will definitely share this with them.

We hope to welcome you again at the NH Doelen.

Kindest regards,

Leticia Muro
Hotel Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Doelen

Address: Nieuwe Doelenstraat, 26 | City Center, 1012CP Amsterdam, The Netherlands (Formerly NH Doelen)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#90 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Amsterdam Doelen 4*
Number of rooms: 85
Official Description (provided by the hotel):
Amsterdam’s oldest and most celebrated hotel, the NH Amsterdam Doelen hotel rests on the banks of the Amstel River in the heart of the city’s historic center. Dating back to the 17th century this cultural landmark has played host to everyone from Queen Victoria and Empress Sissi to The Beatles and Rembrandt—whose world famous "Night Watch" was painted on the hotel’s third floor. ... more   less 
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Also Known As:
Nh Doelen Hotel Amsterdam

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