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“Never 4 Star.” 2 of 5 stars
Review of NH Doelen

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NH Doelen
4.0 of 5 Hotel   |   Nieuwe Doelenstraat 24, Amsterdam 1012 CP, The Netherlands   |  
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Ranked #224 of 343 hotels in Amsterdam
Barnstaple, United Kingdom
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Never 4 Star.”
2 of 5 stars Reviewed October 30, 2013

Old building in a decent location, that was about the only positive thing.

Rooms were very noisey and dated, chips and cracks in room 111. Windows very thin so hear cars and even conversations outside. Impressive chandeliers but the whole hotel lacks substance in general.

The wifi was very very poor, unreliable and kept cutting out, this is never EVER a 4-star hotel, 2-star is more appropriate. When I checked out this morning at 5am the guy on the desk was rude, arrogant and unpleasant to speak to. I highly recommend you do not stay here!

Room Tip: Don't stay in any of them.
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  • Stayed October 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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510 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Zurich
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 26, 2013

The location directly at the Amstel is splendid - many sights are in walking distance and all of them in (recommended) bike distance. The staff was friendly. Waiting times at reception (only on recepetionist present). Our room on 4th floor was clean and ok - some rain dropped throught the window, the curtain was grey and torn. The breakfast hall with ist splendid view and excellent buffet with a widse variety of fruits and cheese was a superb start in a busy day as tourist.

Room Tip: I recommend to choose a superior room with Amstel-View
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Beverley
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 24, 2013

Old beautifull building, about as central to everything as you'll get.
Desparately in need of refurbishment! Public areas tatty, rooms small with high ceilings and no air con. Lots of street noise 24 hours due to having to open windows to cool room.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 17, 2013

The good thing about this hotel is its location and from the outside it looks charming. On the inside, it is in desperate need of refurbishment.

The rooms are small, which was not unexpected, but the beds are extremely soft, the TV's are old CRT type (not flat screen) and have a very grainy picture. The 'free wifi' is so slow it is almost unusable and there is a 100MB download limit, which is fine if you just want to look up the local tourist attractions, but not good if you need to do some work.

My room was on the 4th floor and as there is only one very slow lift (escalator for those whose 1st language is not English) it was somewhat time consuming getting back there.

The breakfast buffet was very nice, although not extensive, but the 20 Euro price tag is far too high and there are far better and cheaper alternatives close by.

It is branded as a 4 star but in its current condition isn't and if they do refurbish it, I am sure the nightly charge will go up from the 160 Euro per night I paid.

Amsterdam is not cheap, but I don't think this hotel is the best value to be found.

Room Tip: The canal view rooms are best and quietest.
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Arlington, Texas
Top Contributor
93 reviews 93 reviews
49 hotel reviews
Reviews in 60 cities Reviews in 60 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 15, 2013

This hotel is definitely not a 4 star hotel, despite what it may claim. It lacks the basic amenities you would expect from a 4 star. Having stayed in many hotel rooms in Europe, I would equate this to a 2.5 star or 3 star hotel.

That being said, the location of this hotel is great. Easy walking distance to just about everything in the area and close proximity to the tram stop with no connections needed to get to Central Station.

The room was small but that is expected. However, we couldn't even open the window fully because it opened into the room and the furniture got in the way.

The furniture was a bit dated and actually everything about the room felt dated. This property is in severe need of an update.

Overall, if you don't care much about cosmetic things or hotel amenities then this hotel will be fine for you.

Room Tip: Ask for a room facing the canal.
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Moscow, Russia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 15, 2013

We have stayed in the hotel just for a weekend, but we like it very much because of the perfect location, nice breakfasts with a view over canal and overall historical feeling.

The location you cannot get better, as it is right in the center, but still it is in the quite location. Every attraction is in the walking distance, the only transport you can choose to use (but dont have to, just for fun) is a canal boat and/or bike.

The breakfast was rich and nice (hot and cold). Breakfast room is with a view over a canal, that makes the breakfast time very special.

The room was not big, but it was standard and fine for 2 nights stay. The only thing is the beds were unusually soft, so we were drowning in those beds. The rest in the room was standard for 4* hotel with typical for NH chain nice amenities in the bathroom.

The useful thing the hotel got the shuttle transfer to airport, which we used. Taxi costs about 45 euros, shuttle a bit less then 20 euros per person and the train is the cheapest, but you need to get to the central station.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manchester, United Kingdom
1 review
4 of 5 stars Reviewed October 15, 2013

Hotel Doelen has nice rooms with lovely views over the canal is centrally located and easy walking distance to any of the major attractions. Staff are helpful and friendly. Breakfast at 17euos is overpriced for what is on offer but is the standard price for central Amsterdam - probably best to cut breakfast and get something outside - the coffee is still free in the morning. Make sure you ask for a front room or the main attraction - the view will be lost to you. They have some ace single rooms with small balcony on the 5th floor

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NH Hotels

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Additional Information about NH Doelen

Address: Nieuwe Doelenstraat 24, Amsterdam 1012 CP, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites
Hotel Style:
#89 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Doelen 4*
Official Description (provided by the hotel):
Historic Hotel, the city's oldest (circa 1700), situated in city center along the Amstel & Kloveniers Canals. ... more   less 
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Also Known As:
Nh Doelen Hotel Amsterdam

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