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“Location is super” 3 of 5 stars
Review of NH Amsterdam Schiller

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NH Amsterdam Schiller
4.0 of 5 Hotel   |   Rembrandtplein, 26, 1017CV Amsterdam, The Netherlands (Formerly NH Schiller) (Binnenstad)   |  
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Ranked #139 of 346 Hotels in Amsterdam
GreenLeadersSilver level
Algiers, Algeria
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Location is super”
3 of 5 stars Reviewed August 13, 2014

The hotel location is in the heart of old centre of Amsterdam, everything around you, it is an old hotel, with average quality, fair in case of reasonable price, rooms sizes are good, but need some renovation, globally it is decent for couple of days

Room Tip: Rooms on the Ramblandt square
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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819 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

I booked this hotel and wasn't sure what to expect in light of the mixed reviews.

For starters, YES there is no air conditioning. But honestly it's not a very hot country. Some people feel the need for their environment to be arctic, and that's not the hotel's fault. My stay was in August and I never had a problem with the room being hot. In fact, they were kind enough to have left a fan for us in the room (which we hardly needed).

The toiletries smell awesome- like green tea. There is complimentary wifi, even in the rooms.

The staff are very kind and helpful and multi lingual. I really appreciate that upon check in, we were asked whether or not we preferred a front facing room. Obviously, we opted for a back room. Even in light of the noise coming from the nightlife spots nearby, we couldn't hear much from our room.

The location of this hotel is OPTIMAL. Close to the tram and the underground train, and RIGHT by all the action- MANY restaurants, bars and coffee shops nearby.

We had three days in Amsterdam and stayed at NH Schiller the whole time. I would not hesitate to stay here again in the future, but I would never stay in a front-facing room, as the noise would undoubtedly be unbearable.

Room Tip: Do not stay in a room facing the front of the hotel.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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1 review
3 of 5 stars Reviewed August 12, 2014

Great location. Lack of air conditioning is the fatal flaw. Building is musty, dank and dirty and in desperate need of refreshment. Certainly past it's prime. The value is good, but is definitely below four star level. Most rooms are small with lots of rough edges. Front rooms on the Rembrandtplein are noisy, while rooms on the back of the building are relatively quiet. Somewhat depressing to return to after appreciating the true beauty of Amsterdam

Stayed August 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 11, 2014

Have just spent 2 nights in this hotel. We found staff very welcoming and friendly on our arrival. Rooms were small but very clean an had all amenities needed from hairdryer to coffee making facilities. Towels and bedding were very clean. Breakfast was more than adequate. The location was brilliant with loads of bars and restaurants right on the doorstep. The trams were right outside hotels doors straight to and from central station we caught the number 9 tram. For the price we paid we were satisfied although modernisation is needed in some areas of hotel.

Room Tip: Ask for room at back if you don't sleep too well.
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leeds, United Kingdom
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 11, 2014

Ok reading the reviews on here luckily we got a room at the rear of the hotel which overlooks onto the back of a quieter residential area. The hotel is in the beating heart of Amsterdam so if your a ruddy moan a lot then this probably isn't the place for you. The room that we had appeared to be the smallest on the floor plan but it was still an adequately sized with a proper double bed which was supportive and we requested extra pillows which were brought to the room. The TV had access to range of stations in various languages. The bathroom was clean with a bath and shower head, although the water pressure on the shower wasn't a power shower. The room was tidied and beds made up every day which given some of the reviews on here it almost came as a surprise to me. The staff were very helpful although we couldn't check in early on our first day they were happy to hold onto our cases till later and also after check out this allowed us to make the best of time in the city. When my partner was feeling poorly they had paracetamol at the desk and were happy to offer advice on where to hire bikes. The decor of the hotel in the main foyer and restaurant was under going restoration but was beautiful and in art decor style. The quirky main lift is interesting. Just a quick note don't forget the 5% city tax which is payable on accommodation only on check out. In respect to Amsterdam all you want in a city is here; much nicer than London. The hotel fronts onto Rembrant Square just bear in mind what you see immediately outside the hotel is 'lively' I would say a bit chavy nightlife and a couple of smoking dens which quite frankly stink. The council hoses down the area on mornings which makes it pleasant to pass through on the daytime.The hotel reassuringly keeps the main door locked on weekend nights and you will have to give room number and name to gain entry. A wise move given some of the human effluent floating around late at night in the area it is safe but full of chavs and dope heads on a night out.

Room Tip: Ask for one at the back
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2014

Whilst we were planning to stay at the hotel for our upcoming vacation and actually made a non-refundable booking based on information the hotel has provided on a number of websites the information proved to be inaccurate when we contacted the hotel the day following the booking date. Basically all reviewed sites listed baby sitting as a service provided by the hotel whilst the front desk confirmed twice that such a service is not provided. Despite our request for cancellation on that grounds, the hotel and its General Manager do not seem to give any interest into our situation and the false information about the services they do or do not provide, Rather they stick to the terms of the agreement that is favorable to them and charge the full 4 nights stay. I believe the manners of conducting business and the affairs of its guest are the lowest priority for this hotel management, apparently charging Euros 764 to a guest requesting cancellation based on false information is more important to the management of this hotel than actually performing the service and earning the money . Thank you very much never again with an NH property.

  • Stayed August 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siam Rep
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 3, 2014

I stayed at the NH Schiller twice for four nights each time, within a three month period.
Both stays were prepaid long in advance, so I had not much of a choice but to stay there the second time, especially since management promised to make up for the horrific experience the first time.
But of course that did not happen. It got worse!
Both times the room assigned (4.+5. floor) were in a terrible condition. The wear and tear is to an extent, that is highly unacceptable - broken, heavily soiled furniture, majorly stained carpets, walls covered in all kinds of dirt spots.
Housekeeping is basically nonexistent, remember they advertise a 4 star level of excellence.
One room still had all the previous guests trash in the trash bins at check-in.
They never replaced amenities on their own, coffee and tea sometimes only.
As mentioned in previous reviews, there is no air conditioning, so you have a choice of exorbitant noise or a hot smelly room, because with the central location comes the nightlife and the exhaust from the next door coffee shop.
All in all a horrific experience. If you ever decide to stay there, do not say that you have not been warned after reading my review!!!

  • Stayed August 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leticia M, General Manager at NH Amsterdam Schiller, responded to this review, August 7, 2014
Dear Mr. Ries,

I was up-dated with your discontent from our Assistant FO Manger and Duty Manager, who had some conversations with you.

I would like to express our sincere apology once more, regarding the status and cleaning of the room.

Our guests’ satisfaction is a main goal for NH Hotel Group,

We regret to know that we have not covered your expectations on this occasion.

Yours sincerely


Leticia Muro
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Schiller

Address: Rembrandtplein, 26, 1017CV Amsterdam, The Netherlands (Formerly NH Schiller)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad , Rembrandtplein
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#14 Green Hotel in Amsterdam
#73 Luxury Hotel in Amsterdam
#113 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Amsterdam Schiller 4*
Number of rooms: 92
Official Description (provided by the hotel):
One look at NH Amsterdam Schiller’s sculpted facade, wrought-iron ornaments, and art deco embellishments and you’ll know you’ve stumbled upon a place rich with history. ... more   less 
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Also Known As:
Nh Schiller Amsterdam
Nh Schiller Hotel Amsterdam

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