This hotel is highly rated and we cannot understand why when you have so much choice in Amsterdam for others.

They first proposed room 405 (standard room) which is a very tiny room with no view (there are others like this one actually). You can actually find better in an economy hotel for far less money. We refused the room (they were maybe expecting we would accept it because we booked it on the internet with a discount - why do they have to try it, thinking people are stupid - it is always unpleasant to refuse rooms). We changed to room 415. This room was a little bit bigger, still with no view and had really nothing special. We had to accept it as we were told there was nothing else.

We waked up several times during the two nights of our stay. We could actually hear each step of the neighbors on top (what is unpleasant) and more important the hotel was noisy (you can easely hear the neighbors when they come during the night, when they leave in the morning or when they just talk). On top of that, the shower was not working the second day.

Globally, we found this hotel very expensive for what it is (especially if you have to pay 250 euros for a standard - basic room) and were disappointed. Of course, the location is good and the bibliotheque charming but this is not obviously where people sleep and rest to better enjoy the city later on.

From the first second we arrived, my mother and I, the staff was very warm and friendly. They let us see many options for our room before we chose the one we stayed in. The rooms were very well kept with a very fancy decor. The rooms had a refridgerator, safe, hairdryer, ac, heat, and a tv. The hotel had an elevator which helps with carrying luggage up the narrow and steep houses of amsterdam. The front desk was so helpful with arranging dinner or attraction reservations. The last thing that I found very impressive was that the hallway by the restaurant, had coffee, hot chocolate, hot water for tea and at many times of the day, they had fresh fruits and pastries. The hotel location is fantastic. Just two blocks from Dam square, but yet the hotel is situated in a quieter area. The hotel is also near the tram stops in front of the palace. I would recommend that you see, the Anne Frank house, Rijksmuseum, Van Gogh Museum, and take a bike tour or walking tour of the city to see all the historic sights. Parting notes: Take a canal tour, ride bikes through the city, and visit the historic quater and the red light district. Have fun!

My husband and I stayed at the Hotel for 4 nights, 17th - 21st June and really enjoyed our stay. Our room was lovely and I thought quite spacious, the staff were helpful and we really enjoyed the complimentary refreshments in the lobby, on a really hot day to come back to fresh strawberries and cream and a slice of gateau was bliss! I would recommend Casa David for a lovely italian meal and service, we also enjoyed a pizza cruise along the canal. If visiting Anne Franks house be sure to get your tickets first from the Tourist Office located at the main railway station, then all you have to do is buzz the bell and go straight in.

Staff friendly and helpful. Hotel is very pretty. Location is great, halfway between the Rail station and museums, short walk to all major sights in Amsterdam.

I had a double room. The size is perfect just for myself, but might be a bit tight for couples.