Like many others my wife and I chose this hotel on the basis of reviews found on Tripadvisor. We were far from disappointed. Our room was on the fourth floor and we were given a canal view at no extra charge. The room was small but one has to remember that one is staying in a city centre town house. The room was very tastefully decorated and the bathroom was more than adequate with plenty of hot water to soak those tired limbs. We stayed four nights between 15-19th March 2007 and from the outset could not have asked for more helpful and conscientious staff. Advice was given as to a good restaurant on the night we arrived. Our flight had been delayed and it was 2145 by the time we booked into the hotel. The staff made the reservation for us whilst we freshened up and were also happy to make reservations for our choices over the following nights. The lobby of the hotel and surrounding lounge and bar are very comfortable and again very pleasing to the eye. I read previous moans about the breakfast and yes if you look around you will I'm sure find cheaper deals. However the hotel restaurant is cosy, with nice tablecloths and pottery and the choice of food and drink is plentiful (14 Euros per Head)
The location is excellent being centrally located. Everwhere is within walking distance, but importantly the hotel is surrounded by great eating establishments. Directly behind the hotel is one of the best fish restaurants one could hope for. Lucius, Spuistraat 247. We went twice it was that good. Not cheap, but plenty of atmosphere and bistro appearance. Casa di David further along Singel from the hotel provided great Italien food, but recommend you book particularly on a week-end. Good, wholesome Dutch food at Haesje Claes, again behind the hotel, along from Lucius. Cafe Gommel around the corner (left out the hotel down the alley) is a great old bar and try the Cheeseboard for a good snack at just over 4 Euros. Finally, fresh pitta bread at the Greek adjacent to the hotel is well worth a visit.

To example the great efforts of the staff, my wife lost both her wedding and eternity ring whilst in Amsterdam. We reported this to the reception, where before long one ring had been recovered from one of the washing machines in the laundry. The following day, the staff had recovered the second ring and seemed as happy as we were.
Don't stay anywhere else in Amsterdam

Generally a good Amsterdam hotel in a great location. A few small defects spoiled it for us. Original check in clerk was quite snooty and unfriendly. The room was good but the double bed was actually two beds pushed together with separate sheets etc. We asked for smoking room but didn't get it. Neighbours were noisey. The cabbie that the hotel called for us to get us to the airport did a "tour" and it was 17 Euro more than the inward trip. He seemed to know the snooty guy). BUT, bar staff and luggage people were very friendly. Only one beer on tap, though. Wouldn't stay again.

My husband and I are well-travelled people who have stayed in many different countries and many different hotels, but I have to say - HANDS DOWN - this is the best hotel we have ever stayed at. We were looking for a reasonably-priced hotel and couldn't believe our luck when we stumbled upon this gem- which was voted as one of the most romantic in all of Europe by trip advisor travellers and also as one of the very best by Frommer's. We booked it immediately. My husband and I arrived in NL at 9 AM and immediately went to the hotel. They were very warm and accomodated us, even though we weren't due to check in for several hours. We we given room 414 (I recommend that you request this room!!!), which was both large, elegantly designed, and overlooking the canal. One side of the room was entirely windows,
with a window sill that we would often sit at just to watch the canal and the people who went by. The bathroom was huge, beautiful and immaculately clean. The bedroom itself was well-lit, decorated in a romantic and rich sort of way, and was unbelievably clean (not a single speck of dust in even the corners - trust me, I looked!). The bed was large, the kind of soft comfort that you sink into and fall asleep in immediately. There was an antique-looking chandelier on the ceiling. Being a corner room, we had a lot of privacy and did not have to deal with hearing any of our neighbors. The reception area is clean and looks more like an entry way to a small palace - with its gigantic chandelier and warm reception. There is free tea/coffee/water, and a beautiful sitting area, which we used sometimes for relaxation after wandering around the city all day. We did not try the hotel's food just because we wanted to wander about and try out other sorts of things. Nearby things that I found great: 1. Just 2 minutes away on the same canal is the floating flower market - which is a must see (even if just to say that you have seen it!). 2. Next to the flower market are a row of restaurants, and I recommend having breakfast at any of them - they're really great. 3. A little less than a block down, on the same side as the hotel (towards the flower market), there is a little shop named "Blond Amsterdam" - which makes cute little personalized gifts. I bought a bunch of things for my sister's bridal shower from there. 4. There is a fantastic Indonesian restaurant nearby. Its name is "Sampurna" or something like that. If you ask the receptionists, they'll be able to direct you (and make sure to try the "Bami" something - the fried noodles with chicken and vegetables - it's phenomenal).

The only major problem I had with the hotel was finding it - it has a beautiful exterior, but it's kind of hard to find with similar looking buildings adjacent to it. If you are walking (do yourselves a favor and please take this lovely walk if it's a great day!) to the hotel, make sure to ask for direction to the Singel Canal. As you are walking down the Singel Canal, the hotel is on the left side at number 303 (I believe). It is very near Dam square, all the shopping, half a billion restaurants, and enough stuff to keep you entertained during your stay in Amsterdam. Hope this helps!

We had one night in this lovely hotel and can't wait to come back. The hotel is spotlessly clean, charming and comfortable. I loved the comfy bed, the clean bathrooms, the lobby with free internet, mint infused water and great atmosphere. The hotel conveniently located a short 2 block walk to Dam Square and the staff was professional and courteous. The room was quiet at night with a wonderful view of the Singel Canal. Highly recommended.