My wife and I spent two nights at the hotel. The day we arrived was the day they opened up the newly renovated rooms, and we were the first guests staying in ours. Unfortunately, construction of the rooms wasn't complete yet, so they probably shouldn't have put anyone in there. The hotel location was great, the staff friendly, and the "deluxe" room we stayed in appears that it will be very nice once they finish the construction.
The bathroom door lacked screws to hold the handle in place (it fell off several times), the light fixtures hadn't been installed on the walls leaving bare wires exposed, there was a hole in the ceiling of the bathroom where a plumbing access panel will go, the refrigerator hadn't been installed yet (much to the confusion of the porter trying to show us the room), and both the room and the hall was rather dusty. Construction started promptly at 8am during the week, so if you sleep in late, be prepared for hammers and power tools.
The staff was friendly, and spoke excellent English. We assumed our room was the only one in this state, and that the hotel was not aware of it, so we jotted down a list of the problems so they would be aware. We were told that they knew of the problems already, and that we had been upgraded into this "deluxe" room for free. They told us we could downgrade to the "standard" room that we would normally have gotten if we wanted, but we figured none of the problems were unlivable, and we'd already started unpacking.
The front desk staff called the owners to tell them about the problems, and the owners insisted we move out of the room, as they wanted our stay to be as pleasant as possible. At this point we'd completely unpacked, and the damage to our impression of the hotel had already been done, so we refused to move. Overall, the room, staff, and hotel were all quite nice, it just would have been more pleasant had we not been subjected to the unfinished room in the first place.
Breakfast was 16 euros, we didn't eat there, as there was plenty of cafes and bakeries nearby. Coffee and tea is available 24 hours. Internet access is available, but the cost is around 10 euros for 24 hours access. There's no parking in the city, but the hotel does have a deal with a parking service that will pick up your car and drop it back off for 20 euros per day. If you're driving in, consider parking yourself at the airport and taking the train in. The hotel itself is just south of Dam plaza, and probably about 10 minutes from the train station.
The older "standard" rooms were in a different section of the hotel, and so we assume didn't suffer the problems we had while there. Once the construction is finished, it seems that the hotel will be very nice. We would definitely recommend this hotel, and would stay there again, once they finish their renovations.
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