This hotel is in a great central location. 5 minute walk to central station, Damrak runs parallel and lots of eating places to choose from. It's a nice location although there are a few red light houses in the alley next to the hotel and also at the rear. This didn't bother us and wasn't a problem in any way but some may not like it.
The hotel has been recently refurbished and it is very clean and modern. Nice light reception area with comfy seating and a little snack bar and the staff were all very helpful and friendly.
Our room was clean and comfy though it was very small! The double bed was up against the wall on one side and also at the bottom with the headboard sort of sticking out into the middle of the room - so if you were on the inside the only way in or out was to climb over! There was a desk opposite the side of the bed with just enough room to walk through. The bathroom was very nice and modern, and mainly made of glass - including the door - so not much in the way of privacy but this wasn't a problem for us.
There was free tea and coffee and free WiFi in the rooms. The room was nice and comfy but just too small and laid out a little bit awkward with the bed being pushed right up in the corner!
You are spoilt for choice with restaurants but we can recommend Humphreys just opposite, very nice food for an evening and we ate there both nights. If you want something a little more snacky then Buon Appetito just down the road is also very nice.
We pre-booked the breakfast at the hotel as it was cheaper but it still cost 12.50 euros each so a bit on the steep side! It was very nice though with a good choice of pastries, bread, ham and cheese, fruit, cereal, yoghurt and cooked eggs and bacon. There are a lot of places near by you can get a cooked breakfast for around 5 euros but they don't open that early so no good if you want an early start like we did.
Our room was so small I think we'd try the Best Western on Dam Square if we go back, as it looked very nice and was slightly cheaper too. But that's the only criticism of this hotel and we enjoyed our stay!