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“My second stay was good” 5 of 5 stars
Review of WestCord City Centre Hotel Amsterdam

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WestCord City Centre Hotel Amsterdam
3.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 50, 1012 SC Amsterdam, The Netherlands (Formerly Tulip Inn) (Dam Square)   |  
Hotel amenities
Ranked #80 of 345 Hotels in Amsterdam
Moscow, Russia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
54 helpful votes 54 helpful votes
“My second stay was good”
5 of 5 stars Reviewed November 7, 2013

I stayed here for a second time (and again during busy days od Amsterdam Dance Event). Great location, secure place and better wi-fi this year. On the other side: still very soft mattress and there is always gap between two mattresses where I fall in the middle of the night :-) And once I asked not to disturb me but hotel stuff continued to knock the door three times after my request and even door sign. Anyway, it's wonderful hotel with nice breakfast, helpful stuff and clean rooms

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LotteDijkmans, Manager at WestCord City Centre Hotel Amsterdam, responded to this review, February 19, 2014
Dear Oleg l,

Thank you for your helpfull review; it is great to see that you actually experienced some of the improvements we made last year!

When it comes to the mattresses; it is extremely hard to find a mattress that fits to everybody's liking, next time please let us know you prefer a harder mattress; as we do provide some facilities to change this a little.

Based on the many reviews about the gap between mattrasses; we have just started with a new company to fix this issue in all our Twin rooms; so I hope that if you decide on visiting us next November literally everything should be perfect!

Last; I would higly appreciate it if you could inform me with your reservation details; as I would like to track down what has happened when it comes to the ignorance towards your Do Not Disturb sign. Could you send this to me at lotte.dijkmansvangunst@westcordhotels.nl?

Thanks so much!
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1,076 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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  • English first
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

Lovely hotel, room was a bit small but the beds were phenomenal! Really funky decor. Found the see through shower a bit awkward considering I was with a friend but luckily we're close anyway. Great location right in the middle of the centre. The staff were really accommodating but there English wasn't great so there was some communication issues but their friendliness more than made up for it.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LotteDijkmans, Manager at WestCord City Centre Hotel Amsterdam, responded to this review, February 19, 2014
Dear X_hcm,

Thanks for your great review! In case you're planning on visiting us again; we offer rooms without frosted glass bathroomwalls as well.

Based on your review we decided on using more English vocabulary for internal communication in order to contantly improve our English. Thank your for showing us points of improvement; we are always looking how to optimize our service!
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Colchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 5, 2013

I was here for my 50th birthday with my 2 sons and to save money however the first room we were allocated was not great and had a glass walled bathroom! Staff couldn't have been more helpful when we asked to change to a twin + single and didn't charge any extra which was fantastic. Central location, clean, good buffet breakfast

Room Tip: Be aware of the bathrooms if you're sharing
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LotteDijkmans, Manager at WestCord City Centre Hotel Amsterdam, responded to this review, February 19, 2014
Dear Lucybooth3,

So nice to hear that in the end we found a solution that matched your needs! I passed on your compliments about the staff to the team in our daily teammeeting.

As all our rooms are differently shaped, just make sure to request an extra spacious Triple bedroom in case you're planning to visit us again, it might be just another match to your request.

Warmest regards
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Canad
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2013

The hotel was very easy to find. We walked from the subway. A few short blocks. The rooms were a bit small. But most of Europe's rooms are small. The breakfast had the best croissants. They were crunchy and warm. Fresh coffee. It was free with the room. You could walk to every thing you wanted to see.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LotteDijkmans, Manager at WestCord City Centre Hotel Amsterdam, responded to this review, February 19, 2014
Dear rmkelly,

Thanks for your nice words and your compliments about our breakfast; our team is delighted you like our croissants so much and we definately continue to bake them fresh!

Warm regards,
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Brighton and Hove, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2013 via mobile

My partner & our friends stayed for 3 days to spend my friend's bday.And we did enjoyed our stayed in West Cord Hotel,it's a memorable stay,especially it's our first time in Amsterdam!A very helpful staff!We will definitely use West Cord Hotel again!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LotteDijkmans, Manager at WestCord City Centre Hotel Amsterdam, responded to this review, February 19, 2014
Thanks for your positivity! We are looking forward to welcoming you again, maybe for your own birthday!?
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rochester, New York, USA
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 1, 2013

I stayed there on the beginning part of a business trip to Eindhoven. Very small rooms but clean and the shower and beds are amazing. The room I stayed in looked out at a normal street by day but then 4 red lighted windows opened at night lol. It did get noisy but I was okay with that since I wanted to experience that atmosphere. Good location for train, tours, restaurants, walking. Would stay again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LotteDijkmans, Manager at WestCord City Centre Hotel Amsterdam, responded to this review, February 19, 2014
Hi Mylenes,

It's been a while since you were here, but thanks for your nice review! The view from your room indeed is "typical", whenever you plan on coming back try one of our rooms on the front side; they have a totally different ambiance!

In case there is anything else you would like to share, or if you're planning on visiting us again in the future, don't hesitate to contact us!

Regards,

Lotte
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Lincoln, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 24, 2013

This is my third visit to the Westcord City Centre Hotel, and it is Ideally situated. the rooms are relatively small, but very clean, with tv, and coffee making facilities. The shower/ toilet room was superb and modern, and the beds really are as comfortable as any I have slept in at any hotel. The staff are very pleasant, and helpful, and made us feel very welcome. I would recommend this hotel to anyone, and I myself have already booked again for 3 more nights in mid February.

Room Tip: All rooms I have stayed in at this Hotel have been good.
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erikjanbausch, General Manager at WestCord City Centre Hotel Amsterdam, responded to this review, October 28, 2013
Dear Phil,

I have just read your review of your third stay in our hotel and would like to thank you for your kind and enthusiastic words. It’s great to read that you will return to our hotel. Thank you for recommending our hotel to others! We look forward to welcoming you again next year February.

Please drop me a line at erikjan.bausch@westcordhotels.nl when you are planning to come exactly.

Thank you again!

Kind regards,

Erik-Jan Bausch
General Manager
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Additional Information about WestCord City Centre Hotel Amsterdam

Address: Nieuwezijds Voorburgwal 50, 1012 SC Amsterdam, The Netherlands (Formerly Tulip Inn)
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#72 Family Hotel in Amsterdam
#77 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — WestCord City Centre Hotel Amsterdam 3*
Official Description (provided by the hotel):
WestCord City Centre Hotel Amsterdam is a lively three-star hotel in the heart of Amsterdam. Dam Square, Kalverstraat and Haarlemmerdijk are all three minutes away. The hotel has 106 comfortable bedrooms. There is free internet throughout the hotel, and a computer with internet access is available. The hotel has a warm lobby, where you can drink a cup of coffee. In the morning you can enjoy an extensive breakfast buffet in breakfast restaurant Piazza D’Oro.If you’re coming to Amsterdam by car, you can park just outside the door in garage ‘De Kolk’. Trams stop just in front of the hotel, the ideal way to see Amsterdam conveniently. Bicycles. Amsterdam Central Station is five minutes’ walk away. ... more   less 
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Also Known As:
Tulip Inn Amsterdam
Ramada Hotel Amsterdam

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