I stayed 4 nights at this hotel recently and was overall very pleased with my stay. The welcome at the reception when I arrived was very friendly, I asked for a room on the topfloor & was given one. It was small with slanted ceiling but with a nice view of the city. One night I had a problem with the people in next room, they were very loud, back at 1am & by 2am still banging doors. The clerk downstairs was very understanding & helpful. The problem was obviously dealt with the day after as I didn't hear a noise after that. I found the staff really nice, pleasant,
whatever you may need. That makes a difference. The location is good, 2mn from the Rikjsmuseum and 5mn from the famous Concert Hall. About 20mn from the center.
My two down marks would be the expensive breakfast at €19.50, a quick, cheaper version would be needed. And wifi should be free. Otherwise it is an warm, quiet, comfortable, lovely hotel I totally recommend.