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“For business travellers who crave a little personal service in their hotel accomodations” 5 of 5 stars
Review of The Toren

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The Toren
4.0 of 5 Hotel   |   Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands   |  
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Ranked #1 of 350 Hotels in Amsterdam
London, England
1 review
1 helpful vote 1 helpful vote
“For business travellers who crave a little personal service in their hotel accomodations”
5 of 5 stars Reviewed July 10, 2009

As a business traveler I truly appreciate a hotel like The Toren. Having stayed in everything from big hotel chains to trendy design hotels it's amazing how few hotels manage to deliver the kind of service which make life on a road that little bit easier. The Toren gets it right every time though; from the consistently welcoming service (it truly is a place "where everyone knows your name"), to sorting out anything you might need (continental plugs, sushi craving sorted and delivered to your room or bar, last minute meeting room required for an all-day workshop for 10 people, cash back, etc.).

It must be said though, that if you are looking for a bland and beige, blank canvas-type of hotel then this place is not for you. But for me, it's a relief to stay somewhere with a little personality, somewhere I can happily recommend to my friends and colleagues.

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,683 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
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English first
Manhattan Beach
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2009

I stumbled across the Toren years ago on Trip Advisor, and have been absolutely in love ever since. The atmosphere is warm and welcoming, the staff are delightful, and the location can't be beat. It sits on a large, but quiet canal on the edge of the Jordaan.. and is literally stumbling distance to everything. 5 minutes to Dam square. 2 minutes to the Anne Frank House. Quaint and alluring neighborhoods and restaurants... just around the corner. The staff even took time to start teaching me Dutch! I've been going to Holland for years, and have had to stay in other hotels because the Toren was booked... and regretted it! I'm truthfully afraid of writing this review because I don't want the place to be discovered. One of the last true gems.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffordshire,England
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2009

Where do I start to explain how we feel about the Hotel Toren, My husband and myself have been going to the hotel for the last 8 yrs we have stopped in Feb, Easter, and June. every-time has been fantastic. great location. great food . great atmosphere, great staff. great owners, lovely bedrooms lovely garden to relax in. near all local attractions,and close to the Jordan where you will find Anna Frank house. great places to eat right on your doorstep.would fully recommend. we love this hotel very-much and would not stop anywhere else in Amsterdam. we will be back for the 9Th year next year can't wait. Phil and Kay staffordshire England.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed July 1, 2009

I booked my parents into my local hotel in Amsterdam which I use frequently for my business guests. They were both delighted with the welcome and level of service, which is especially important as my father has mobility difficulties. The staff at the Toren made them feel very comfortable and even arranged a wheelchair for my father. The Toren overlooks the Keizersgracht so is both quiet and central. I will continue to direct my friends, family and business guests there.

  • Stayed June 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mumbai, India
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 22, 2009

We stayed two nights at the Toren in mid-June 2009. The entire hotel seems to have been designed to evoke a feeling of being in a hipper-than-thou lounge bar or nightclub. Right from walking into the little lobby, it is all dark velvet drapes, scarlet and purple wallpaper, black desks and chandeliers, and a general feeling of deliberately hip gloominess. We absolutely hated it.

Our room in the annex to the hotel [the hotel is split into two buildings, 164 and 146 Keizersgracht] smelt musty and the bed linens did not feel fresh. The carpets are thick pile, the duvets on the bed are thick velvet in black and red, and both of them felt dusty and a bit dirty. There was a black chandelier right above the bed, giving a very dungeon-like atmosphere. The bathroom was adequate, with a powerful shower, and the toiletries by Rituals were excellent.

The hotel staff was friendly enough and we received prompt and cheerful help with our bags and at checkout. We have no complaints about the staff or the amenities of the hotel. In fact, the location was fantastic with an excellent Thai restaurant just around the corner. We just absolutely despised the decor, and as this hotel ages [some signs of aging are already visible], it is not going to be a graceful proceess.

  • Stayed June 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superior, CO
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 3, 2009

Overall, I LOVED this hotel! I stayed in the Annex, which is about half block from the main building. I had a double room for 2 days, then a single for the remainder of my stay. Overall, VERY impressed. The first single I was in was not the best location (right next to the elevator) and therefore noisy, but I was able to move to a different room without issue.

The rooms are very comfortable, and the single rooms are large by European standards with oversize single beds. I would recommend earplugs as the building is very old, so sound does tend to travel through the floors. The rooms are also clean, have an espresso machine in each room, and also have internet available for a small fee. The rooms are a bit dark, but not bad - it is really relaxing. Be aware that there are no elevators (at least not in the Annex), and the stairs are narrow given the building style.

The location can not be beat - 5 minute walk to the Anne Frank House, and 10 minute walk to Dam Square, Centraal Station and Royal Palace. Very easy to get a tram to anywhere you want to go within a 5 minute walk. The hotel is on a quaint canal, and the area is not noisy like the hotels on Dam square. The restaurants close by are more upscale, but I was able to find nice neighborhood restaurants in a 5 minute walk.

Staff is incredible - very accomodating, polite and knowledeable. I did not try the restaurant while I was a guest, but it looked very inviting.

  • Stayed November 2008, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2009

We were met on arrival by friendly, helpful staff, who showed us to a very luxurious room with loads of style and character as well as great facilities. We know Amsterdam very well, and have to say that the location is superb; quiet enough to be relaxing, close enough to the centre to be a pleasure to walk to any destination, and in an area dotted with lovely restaurants and small art galleries. Our honeymoon was made doubly relaxing by the lovely peace and quiet, fabulous shower, and otherwise brilliant hotel. Not a bad word to say about any of it! Perfect!

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Toren

Address: Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Luxury Hotel in Amsterdam
#1 Romantic Hotel in Amsterdam
#2 Business Hotel in Amsterdam
#7 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Toren 4*
Number of rooms: 38
Official Description (provided by the hotel):
Allow the Toren Hotel to charm you with an unforgettable, unique and memorable experience in Amsterdam. The Toren offers an elegantly designed interior and a warm welcome; this combined with the beautiful surroundings of Amsterdam's central canal area creates a special atmosphere and a safe haven for guests to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more   less 
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Also Known As:
The Toren - Hampshire Classic Hotel Amsterdam
Toren Hotel Amsterdam
Toren Amsterdam

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