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“Good old fashioned service and hospitality” 4 of 5 stars
Review of The Toren

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The Toren
4.0 of 5 Hotel   |   Keizersgracht 164, Amsterdam 1015 CZ, The Netherlands   |  
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Ranked #3 of 343 hotels in Amsterdam
Amsterdam
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good old fashioned service and hospitality”
4 of 5 stars Reviewed July 1, 2009

I booked my parents into my local hotel in Amsterdam which I use frequently for my business guests. They were both delighted with the welcome and level of service, which is especially important as my father has mobility difficulties. The staff at the Toren made them feel very comfortable and even arranged a wheelchair for my father. The Toren overlooks the Keizersgracht so is both quiet and central. I will continue to direct my friends, family and business guests there.

  • Stayed June 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,299 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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Mumbai, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 22, 2009

We stayed two nights at the Toren in mid-June 2009. The entire hotel seems to have been designed to evoke a feeling of being in a hipper-than-thou lounge bar or nightclub. Right from walking into the little lobby, it is all dark velvet drapes, scarlet and purple wallpaper, black desks and chandeliers, and a general feeling of deliberately hip gloominess. We absolutely hated it.

Our room in the annex to the hotel [the hotel is split into two buildings, 164 and 146 Keizersgracht] smelt musty and the bed linens did not feel fresh. The carpets are thick pile, the duvets on the bed are thick velvet in black and red, and both of them felt dusty and a bit dirty. There was a black chandelier right above the bed, giving a very dungeon-like atmosphere. The bathroom was adequate, with a powerful shower, and the toiletries by Rituals were excellent.

The hotel staff was friendly enough and we received prompt and cheerful help with our bags and at checkout. We have no complaints about the staff or the amenities of the hotel. In fact, the location was fantastic with an excellent Thai restaurant just around the corner. We just absolutely despised the decor, and as this hotel ages [some signs of aging are already visible], it is not going to be a graceful proceess.

  • Stayed June 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superior, CO
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 3, 2009

Overall, I LOVED this hotel! I stayed in the Annex, which is about half block from the main building. I had a double room for 2 days, then a single for the remainder of my stay. Overall, VERY impressed. The first single I was in was not the best location (right next to the elevator) and therefore noisy, but I was able to move to a different room without issue.

The rooms are very comfortable, and the single rooms are large by European standards with oversize single beds. I would recommend earplugs as the building is very old, so sound does tend to travel through the floors. The rooms are also clean, have an espresso machine in each room, and also have internet available for a small fee. The rooms are a bit dark, but not bad - it is really relaxing. Be aware that there are no elevators (at least not in the Annex), and the stairs are narrow given the building style.

The location can not be beat - 5 minute walk to the Anne Frank House, and 10 minute walk to Dam Square, Centraal Station and Royal Palace. Very easy to get a tram to anywhere you want to go within a 5 minute walk. The hotel is on a quaint canal, and the area is not noisy like the hotels on Dam square. The restaurants close by are more upscale, but I was able to find nice neighborhood restaurants in a 5 minute walk.

Staff is incredible - very accomodating, polite and knowledeable. I did not try the restaurant while I was a guest, but it looked very inviting.

  • Stayed November 2008, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hereford, UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2009

We were met on arrival by friendly, helpful staff, who showed us to a very luxurious room with loads of style and character as well as great facilities. We know Amsterdam very well, and have to say that the location is superb; quiet enough to be relaxing, close enough to the centre to be a pleasure to walk to any destination, and in an area dotted with lovely restaurants and small art galleries. Our honeymoon was made doubly relaxing by the lovely peace and quiet, fabulous shower, and otherwise brilliant hotel. Not a bad word to say about any of it! Perfect!

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Seattle, WA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2009

My husband and I stayed at The Toren for 3 nights in early May. It was our first trip to Amsterdam and we couldn't have picked a better place to stay. Our room was small (very typical European size) by American standard but clean, cozy and elegantly decorated. The location was wonderful, away from the urban grittiness of being in the city centre but close enough to walk to all the touristy sites. Many wonderful cafes, restaurant and shops nearby. Staff was extremely helpful in getting us museum tickets, restaurant reservations, cabs, etc. Definitely will recommend this place.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Iowa
Top Contributor
115 reviews 115 reviews
79 hotel reviews
Reviews in 68 cities Reviews in 68 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed May 21, 2009

Arriving from North America at 6:00 AM can be disorientating. However, the Hotel Toren helped tremendously make our transition to Holland a pleasant one.

We arrived at the hotel about 8:00 AM and they were more than gracious, offering us breakfast, restroom facilities, storage for our luggage, and travel hints for the day.

When we returned in the afternoon to complete our check in, they offered us several choices including an upgrade to a junior suite. Everyone was helpful and they suggested a marvelous restaurant (De Tour) for our dinner.

I had stayed there last about 20 years ago when the hotel was just beginning its upgrade. The progress has been stunning although the price increase has accompanied the upgrade in facilities.

There could not be a better location or a more welcoming environment for a first day or two in the Netherlands. And, indeed, not only is it convenient to trams, canal boats, and museums, it can be reached by an easy ten minute walk from the Centraal Station.

And be sure to note that it is literally on a canal. Everyone's picture of what Holland is like the Hotel Toren fulfills. Yes, the price is a bit steep but it is a "Dream of Holland" come true.

  • Stayed May 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
498 reviews 498 reviews
285 hotel reviews
Reviews in 213 cities Reviews in 213 cities
2,565 helpful votes 2,565 helpful votes
4 of 5 stars Reviewed May 18, 2009

The Toren Hotel is located on the canal a brief stroll to Anne Franks House and approx 5 min walk into the Dam Square. The hotel is housed in a charming old building which sits proudly on the canal avenue.

Check-in – Fast, efficient and totally professional.

Room – On arrival we were disappointed with the small size of the room. We had large suitcases which just squeezed in making it very squashy. However, the room 223 was tastefully furnished but lacked natural light. In the middle of the room was a massive spa bath which sat next to the walk-in shower. Basically, we found the room too small. Coffee and tea facilities and internet connection were also supplied.

Breakfast – was served in the main sitting room which was sufficient with cooked eggs and pastries. Dinner was offered at Restaurant Christopher just around the corner from The Toren Hotel. There are a few good quality restaurants to be found around the area just ask the concierge for suggestions.

Staff – The best !! and a credit to this establishment. Nothing was a problem and at all times they were polite, gracious, cultured and ready to please.

Overall – a small intimate and romantic hotel with excellent staff, the hotel would certainly suit B&B lovers . We also enjoyed having evening drinks at the cosy warm bar. Apart from the size of the room we thought the hotel to offer a comfortable stay although it’s a little pricey.

  • Stayed April 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Toren

Address: Keizersgracht 164, Amsterdam 1015 CZ, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Romantic Hotel in Amsterdam
#2 Business Hotel in Amsterdam
#2 Luxury Hotel in Amsterdam
#12 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Toren 4*
Official Description (provided by the hotel):
Treat yourself to an unforgettable experience. Whoever wants to be treated to a unique and memorable stay in Amsterdam should stay at The Toren. The hotel's elegantly designed interior and warm welcome, combined with the beautiful surroundings of Amsterdam's central canal area create a special atmosphere and a safe haven for you to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more   less 
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Also Known As:
The Toren - Hampshire Classic Hotel Amsterdam
Toren Hotel Amsterdam
Toren Amsterdam

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