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“Perfection and Position” 5 of 5 stars
Review of The Toren

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The Toren
4.0 of 5 Hotel   |   Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands   |  
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Ranked #1 of 344 Hotels in Amsterdam
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
53 helpful votes 53 helpful votes
“Perfection and Position”
5 of 5 stars Reviewed August 27, 2014

We stayed in this beautiful hotel for 4 nights. Let me first comment about the staff in reception. The blonde lady is an example of what makes this hotel so good. On arrival she explained that we were in town for the gay pride event which made the area around the hotel busy. She explained the location of the best restaurants and even helped with tram travel requirements. Whenever we had a query nothing was too much. Others have described the hotel and its rooms so I won't repeat that. There are many and varied restaurants around the hotel all within easy walking distance. The hotels position is the best you can get in town. It is close to everything you would wish to see. Personally I would not stay anywhere else in Amsterdam. Have a drink in the bar. The barman is such good fun and you meet many guests from all parts of the world. Wow what fun.

Room Tip: Get as large a room as your budget can afford.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,505 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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English first
London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

My wife and I finished our 25th wedding anniversary trip with a weekend in Amsterdam. We stayed in the garden suite at The Torren and it was fantastic. The room was luxurious, great customer service and the location perfect. We were able to walk everywhere and really enjoyed our stay.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Fl., USA
Top Contributor
97 reviews 97 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 24, 2014

We arrived at 9:30 am from our river cruising. Our reservations, canal view room, were not available until 1pm so they gave us a complimentary upgrade to an executive suite. What a room! Incredible setup. The room consisted of three different areas: the entrance or living area, separated by a door from the bedroom, separated from the bathroom with a sliding curtain. In the ceiling window shades to black the skylights. An unusual lighting system with a switch at the entrance with different selections for ambience, from daylight to romantic. The on off controlled from a bed switch that took some time to learn. Only one way action will turn lights off and when pressed again on. The AC was remotely controlled. In the bathroom I could not find the sink faucets, but finally found them under and part of a shelf on top of sink. The shower had two separate ceiling mounted shower heads for 2 people to take their bath. It also had an electronically controlled steam bath. And the toilet was incredible. It will clean, wash, dry and massage you. It really did. All this technology took time to learn and we were there for only 2 days. So we had to ask for help and Sebastian will show up in less than 3 minutes. Awesome service.
The hotel also had a small restaurant, decorated in a nice, elegant subdued manner with lots of dark wood, where they served you breakfast and a light lunch. The hotel also recommended nearby restaurants that the owner had visited. If he did not know about it he would not recommend it. Also, on the last day they gave us complimentary breakfast.
The overall technological systems were difficult to operate at first, until you became familiar with them This was the only drawback. But the impeccable and fast service made up for it.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Southampton Parish, Bermuda
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 23, 2014

My husband and I stayed here from Aug 7th to 10th.It is our second time to stay and this time we opted for a garden view room rather than the canal view. It was newly renovated and absolutely wonderful. The staff as always were fabulous, so friendly. My favorite thing about the Toren is the location, everywhere in the city is easily accessible by foot. I would not think about staying anywhere else and highly recommend...

Room Tip: Garden View - so peaceful after a hectic day sighseeing
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

Beautiful hotel - the hotel is built out of two, adjoining, typical row houses. But there's nothing typical once you enter. The decor is luscious. The rooms are unique. The bar and breakfast area are lush *and* comfortable.

Very friendly staff - our friends at the reservation desk went over the top with their recommendations for us and helping book tickets to the Rijksmuseum. The doormen and bar/ breakfast staff were friendly, engaging, and helpful. Everyone went out of their way to make our stay enjoyable.The services across the board is top-notch.

They're located about a 10min walk from Centraal Station and in a quiet neighborhood - but close to sights, restaurants, and nightlife.

I'm looking forward to returning!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 20, 2014

Stayed in the Toren the last week in July. From the moment we arrived the service was exceptional. Everyone was so friendly and genuinely helpful. Champagne & chocolates was in the room on arrival (wknd was for celebration). Breakfast wasn't included but when checking out it was given complimentary!! Food was delicious and the room was so quiet and comfortable. I couldn't recommend this place highly enough. Everything from the happy staff to the best pillows ever!! Will definitely stay here again next visit and will be sure to recommend to friends!

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

We chose The Toren based on the ratings and reviews on TripAdvisor, and I want to echo all the positive comments already here for the hotel. The staff uphold the hotel’s commitment to provide its guests fantastic customer service. Although our room was not ready when we arrived, our bags were waiting for us in our room when we returned later in the day to check in. Stemmed glasses of chocolates and fresh strawberries were in our room, as well as a wonderful collection of bathroom products from Rituals. The front desk is more than happy to recommend a number of restaurants within walking distance from the hotel, including their favorite places for lunch or coffee (and apple pie). We have only stayed once at The Toren, however it will be the only hotel we choose to stay when traveling to Amsterdam.

Room Tip: We stayed in the original building but I cannot imagine any room in the hotel not being good.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Toren

Address: Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Romantic Hotel in Amsterdam
#1 Luxury Hotel in Amsterdam
#4 Business Hotel in Amsterdam
#10 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Toren 4*
Number of rooms: 36
Official Description (provided by the hotel):
Treat yourself to an unforgettable experience. Whoever wants to be treated to a unique and memorable stay in Amsterdam should stay at The Toren. The hotel's elegantly designed interior and warm welcome, combined with the beautiful surroundings of Amsterdam's central canal area create a special atmosphere and a safe haven for you to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more   less 
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Also Known As:
The Toren - Hampshire Classic Hotel Amsterdam
Toren Hotel Amsterdam
Toren Amsterdam

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