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“Lovely Hotel with Great Staff!” 5 of 5 stars
Review of The Toren

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The Toren
4.0 of 5 Hotel   |   Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands   |  
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Ranked #2 of 344 Hotels in Amsterdam
england
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
“Lovely Hotel with Great Staff!”
5 of 5 stars Reviewed July 23, 2014

I booked this hotel after reading good reviews on Tripadvisor but was still pleasantly surprised by just HOW good it was. The location cannot be beaten - in a wonderful district and right at the side of the canal. We had two rooms, a superior double and a junior suite, both of which were superb. Luxurious fabrics, red, gold and black, and nothing worn or tired. The Superior Double had a whirlpool bath in the bedroom and the Junior Suite even had a garden! The bar was really opulent and comfortable and this is where breakfast was served. There was a really good choice to cater for all tastes and the staff constantly topped everything up. All the staff were friendly and courteous and the reception staff in particular were extremely helpful, giving directions and booking restaurants. We stayed for three nights and on each night had dinner in restaurants recommended by the hotel. They went to a lot of trouble to establish what kind of restaurant we would like and all three meals were fantastic! I assumed this meant the standard must be very high in Amsterdam generally but have been assured by friends since my return that Amsterdam does have bad restaurants too! I wouldn't hesitate to recommend this hotel and its staff to anyone.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2014

The staff at this hotel are spectacular and go out of their way to make guests feel comfortable. I arrived very early in the morning after having stayed at an awful place in Amsterdam and the hotel management at The Toren not only made sure that I got my room right away eventhough check in wasn't until 2/3pm - but they also provided me with complimentary breakfast to help start off the morning right! The hotel is also located close to some amazing local pubs!

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellaire, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

My husband and I stayed at The Toren last month and had a wonderful experience! The rooms were spacious--especially by European standards--with a lovely bathroom and a view of the courtyard. The reception desk/concierge were amazing. They helped with restaurant suggestions, and other activities to make our time in Amsterdam delightful. They really were spectacular on the day we were leaving and supposed to take a train to Paris. We found out that the trains were on strike. Mieka at the front desk called several airlines and was able to get us on a flight and arrange for transportation for us quickly and efficiently. I highly recommend The Toren.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Our stay here was a last minute substitution and it was a great one! The location (next to Jordaan neighborhood) is absolutely perfect. The canal view was amazing. The area was quiet at night and lively and interesting during the day. It is within walking distance to so many different things; museums, good food and drink. Really just a lovely place with lovely staff and great room amenities.

Room Tip: Opt for a canal view, it is amazing!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 21, 2014

From the start the staff made us feel extremely welcome. The hotel is small and funky in its decor . They have two old mansions about 100 feet apart. We stayed in the annex which was lovely. Interiors are a little masculine but well done. Everything had been modernized in terms of lighting, bathrooms, etc. Lovely garden area out back of the main building. The bartender, Sebastin, makes a mean gin & tonic. This is near the Anne Frank House in the Jordaan area of Amsterdan, a quiet neighborhood near enough to everything. Stay here and you won't be disappointed.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York, NY
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

You cannot beat this Hotel, amazing interior design, great breakfast, and the staff is incredible! I have stayed at Ritz Carlton's and never got this level of service from the staff. You feel like you are staying with family/friend in Amsterdam, and their only goal is for you to have an amazing time. Also, the A/C was excellent. Nothing like spending a day in the hot Amsterdam sun and coming back to a cool room to relax. The drinks at the hotel bar are great, you get 2 drinks with your reservation, so do NOT miss the opportunity to try this great bar.

Room Tip: Some rooms are smaller than others, but all are great. Simply ask the hotel to help you fit a room...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 20, 2014

Excellent boutique hotel very well located literally around the corner from Ann Frank's house and one of the canal boat stops. Beautifully appointed room that made the most of the available space. All of The Toren staff are outstanding - they really care that you have the best of stays with them. We were offered complimentary breakfast on arrival for all the days of our stay and a welcome drink in the bar that just added to the positive ambience of the place. Amsterdam is a great city to visit with some great venues such as Ann Frank house (heartbreaking), the Rijks Museum (superbly renovated recently), Rembrandt's house (amazing to stand in the room that was his studio for many years), the canals and countless bistros and restaurants, but the people in Amsterdam are its lasting main feature - everyone we met was generous and kind, reflected no less than by the staff at The Toren.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Toren

Address: Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Romantic Hotel in Amsterdam
#1 Luxury Hotel in Amsterdam
#5 Business Hotel in Amsterdam
#10 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Toren 4*
Number of rooms: 36
Official Description (provided by the hotel):
Treat yourself to an unforgettable experience. Whoever wants to be treated to a unique and memorable stay in Amsterdam should stay at The Toren. The hotel's elegantly designed interior and warm welcome, combined with the beautiful surroundings of Amsterdam's central canal area create a special atmosphere and a safe haven for you to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more   less 
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Also Known As:
The Toren - Hampshire Classic Hotel Amsterdam
Toren Hotel Amsterdam
Toren Amsterdam

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