The large number of glowing reviews with virtually no complaints seemed a little fishy to me. My husband and I spent three nights in May and I agree that the Toren is in a perfect location. However it is not perfect. We arrived by taxi during a heavy rain. No staff appeared to take in our bags so I legged them up the steps myself. The staff was polite during check in but no more so than most other hotels. We were assigned room 422 in the annex building . I have included a photo of our view of a lot of other hotel room windows. Our bathroom was so small they couldn't even fit the light switch inside. I kept going in only to come back out and close the door to reach the switch so I could go back in . The annex is like being in exile. No friendly staff to greet you
In the morning. My husband has a injury that makes it very difficult to climb stairs. The staff was made aware of this. One day we returned to find the elevator out of order. We had just spoken to the front desk staff, but no one said "please have a drink in the bar while we fix the elevator". They just sent us down the street to climb the vey steep, narrow stairs. I still rated the hotel very good mainly based on the location, the quirky decor and the comfortable, quiet room. I still recommend the Toren, just be aware that it is not as perfect as so many reviews suggest.
- Official Description (provided by the hotel):
- Treat yourself to an unforgettable experience. Whoever wants to be treated to a unique and memorable stay in Amsterdam should stay at The Toren. The hotel's elegantly designed interior and warm welcome, combined with the beautiful surroundings of Amsterdam's central canal area create a special atmosphere and a safe haven for you to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more less
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- Also Known As:
- The Toren - Hampshire Classic Hotel Amsterdam
- Toren Hotel Amsterdam
- Toren Amsterdam